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Customer stories

Popular Business Setting

Algoworks is popular in Information Technology And Services industry and is widely used by Mid Market.

Algoworks Overview

Algoworks delivers comprehensive digital transformation services, driving business growth through tailored web, mobile app development, Salesforce, and DevOps solutions. As an AWS Advanced Consulting Partner and Microsoft Gold Partner, Algoworks leverages cutting-edge technologies to enhance community management strategies. Their expertise in Salesforce and mobile apps empowers businesses to engage customers more effectively, fostering robust community interactions. Algoworks' end-to-end approach ensures seamless integration across platforms, optimizing user experiences and operational efficiencies. Businesses benefit from Algoworks' innovative techniques that elevate digital presence and customer engagement, setting new benchmarks in community management capabilities.

Algoworks Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Their level of detail, ownership and expertise provides a very trusting experience and engagement...." Peer review by David Franklin, VP, Ventas Consulting, Ventas Consulting

Algoworks Customer Insights, Testimonials and Case Studies

AAA - Travel And Leisure - Very Large

Algoworks redesigned AAA’s Emergency Roadside Service digital request experience. Members faced login friction, geolocation issues, and unclear steps, leading to abandoned requests. The new mobile-fi...rst solution improved authentication, geolocation, and status updates. AAA saw a 70% decrease in tow truck cancellations and now handles over 27 million roadside requests annually. The streamlined process reduced support calls and built member trust in digital self-service.

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Washington DC based E-Commerce Firm - E Commerce

Algoworks helped a Washington DC based e-commerce firm improve their customer support services. The firm wanted to integrate their Salesforce CRM with their existing telephony system. Algoworks propo...sed a solution using OpenCTI tools to integrate Salesforce with the Fonality telephony service. This integration allowed the firm to better connect with their 70 million customers by streamlining their lead tracking and call management processes.

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Algoworks - Information Technology And Services

Algoworks identified that Salesforce's Opportunities Manager was not user-friendly and lacked innovative features. To address this, they developed the Algoworks Opportunities Manager (AWOM), a native... Salesforce app. The app provides a pipeline view for opportunities, allowing users to see and manage them easily. Users can drag and drop opportunities to change their state, and vital details are visible at a glance. This solution improved the user experience and efficiency in managing sales opportunities.

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American Telecommunication Giant - Telecommunications

An American telecommunication giant needed a unified platform to manage workflow and business communication services. They used SharePoint and Microsoft 365 for content management and proposal genera...tion but wanted a single solution to streamline processes. Algoworks integrated SharePoint and Office365 with Salesforce to create a custom proposal generation solution. This included a user-friendly portal using Salesforce.com and Visualforce, allowing agents to access and manage data efficiently.

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Net Journey LLC - Internet - Small

My Job Angel is an iOS job search app built for Net Journey LLC. The app reduced duplicate job postings by over 70%. Job seekers now find matches twice as fast. Users save search preferences and see ...only relevant jobs. The app launched in just four months. It delivers a simple, mobile-first experience for job seekers.

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A global automotive manufacturer - Automotive - Very Large

Algoworks built a centralized DevOps performance platform for a global automotive manufacturer. The company unified data from 70+ scrum teams and over 20 microservice KPIs into one dashboard. Leaders... gained real-time insights, automated reporting, and faster decision-making. Deployment speed increased and incident resolution times dropped. Teams now track delivery health consistently, improving pipeline quality and system stability.

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Driving Tomorrow: The Generative AI Revolution in Automotive R&D

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Peers used Algoworks for workflow management and sending & publishing communications

Algoworks Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.35/5

Read Reviews (21)
Analytics

4.11/5

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.35/5

Read Reviews (21)
Analytics

4.11/5

Read Reviews (8)

Software Failure Risk Guidance

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Overall Risk Meter

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Top Failure Risks for Algoworks

Algoworks Technologies Pvt. Ltd. News

Awards
 

Turning Silver into Gold: Algoworks Triumphs with Globee Award for Innovation!

Algoworks has received the Gold Globee Award for 2022, recognized as the "Fastest Growing Tech Company of the Year," highlighting its innovation and excellence in the IT sector.

Algoworks Technologies Pvt. Ltd. Profile

Company Name

Algoworks Technologies Pvt. Ltd.

Company Website

https://www.algoworks.com/

HQ Location

Noida, Uttar Pradesh

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