Aktana Overview

Aktana transforms how life sciences teams engage with healthcare professionals (HCPs) through its AI-driven omnichannel intelligence. This platform empowers commercial, medical, and medtech teams to deliver personalized and impactful interactions. With over 1,000 deployments across 350+ brands, Aktana's solutions are trusted by top global life sciences companies to enhance HCP engagement. The AI-powered recommendations support human-led decisions, ensuring that teams can drive tangible results in pharmaceutical marketing. A unique aspect of Aktana is its ability to seamlessly integrate AI insights into everyday workflows, making it a vital tool for those looking to optimize their customer engagement strategies.

Use Cases

Customers recommend Engagement Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Aktana.

Other use cases:

  • Collaboration
  • Lead Analytics
  • Training & Onboarding
  • Sending & Publishing Communications
  • Relationship Management
  • Measuring Customer Satisfaction
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Business Priorities

Increase Sales & Revenue and Launch New Products are the most popular business priorities that customers and associates have achieved using Aktana.

Other priorities:

  • Improve Efficiency
  • Enhance Customer Relationships
  • Improve Visibility
  • Improve ROI
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Aktana Use-Cases and Business Priorities: Customer Satisfaction Data

Aktana's features include Personalization. and Aktana support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Aktana analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Data-fueled suggestions and insights are delivered within a sales professional s existing CRM workflow, assisting in better decision-making...." Peer review

Aktana, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aktana's Strategy Suite enhances pharma customer engagement with three integrated AI-driven products. Programs are dynamically improved for optimal results.

Comprehensive Insights on Aktana Use Cases

How efficiently Does Aktana manage your Engagement Management?

How does Aktana facilitate Workflow Management?

6+ more Business Use Cases

33 buyers and buying teams have used Cuspera to assess how well Aktana solved their Marketing Data Intelligence needs. Cuspera uses 273 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Case Studies

Pharmaceuticals

CASE STUDY Top-10 biopharma

Aktana’s Contextual Intelligence Engine helped a top-10 biopharma improve sales and engagement with healthcare professionals. The company used Aktana to activate internal data science models and deli...ver Next Best Action (NBA) suggestions to 600 reps across 8 therapeutic areas and 20 brands. Reps who used NBA suggestions saw 14% higher sales in 9 months. NBA-driven actions led to $2.5–$8M in annualized incremental sales and could unlock over $30M in annual upside as adoption grows. Field sales teams reported better access and higher engagement with hard-to-reach doctors.

lightning

Peers used Aktana for engagement management and workflow management

Aktana Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
AI Powered

4.47/5

Read Reviews (52)
Analytics

4.50/5

Read Reviews (58)
Custom Reports

4.40/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.47/5

Read Reviews (52)
Analytics

4.50/5

Read Reviews (58)
Custom Reports

4.40/5

Read Reviews (21)

Software Failure Risk Guidance

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for Aktana

Overall Risk Meter

Low Medium High

Top Failure Risks for Aktana

Aktana News

Awards

Redefining Customer Engagement in Life Sciences: A Blueprint for Continuous Improvement

Aktana is recognized as a leader in life sciences customer engagement, emphasizing personalized experiences for healthcare professionals through an integrated omnichannel strategy and advanced technology solutions.

Product

Aktana Announces First-To-Market GenAI Agents That Survive CRM Transitions - Business Wire

Aktana introduces new GenAI agents that continue to function during CRM transitions.

Product

Aktana Announces First-To-Market GenAI Agents That Survive CRM Transitions - The Bakersfield Californian

Aktana introduces new GenAI agents that remain functional during CRM transitions, a first in the market.

Awards

Aktana Named a Leader and Star Performer in Everest Group's ...

Aktana was recognized as a Leader and Star Performer in the 2024 Life Sciences Next-generation Customer Engagement Platforms PEAK Matrix by Everest Group, highlighting its progress from 2023.

Aktana Profile

Company Name

Aktana

Company Website

https://www.aktana.com/

HQ Location

San Francisco, CA

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