AIreCONTROL Overview

AireSpring delivers tailored solutions in Managed IT and Network Services, crucial for multi-location enterprises seeking to enhance their communication infrastructure. The product suite includes SD-WAN, SASE, and UCaaS, enabling seamless connectivity across diverse locations. By integrating SIP Trunking and Dedicated Business Internet, AireSpring supports robust voice and data communication, vital for contact centers managing high volumes of interactions. The focus on security with Firewall and SASE solutions addresses the growing need for data protection in distributed networks. AireSpring's approach to Unified Communications ensures businesses can maintain efficient and reliable contact center operations, crucial in today's digital landscape. Their expertise in traditional and next-gen communication services positions them as a vital partner for enterprises navigating complex IT environments.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using AIreCONTROL.

Other use cases:

  • Call Recording
  • Conference Call Management
  • Contact List Management
  • Helpdesk Management
  • Coaching
  • Telemarketing
See all use cases See less use cases

AIreCONTROL Use-Cases and Business Priorities: Customer Satisfaction Data

AIreCONTROL works with different mediums / channels such as Social Media. Phone Calls. E-Mail etc.

Reviews

"...You can also record calls, schedule callbacks, delegate tasks and get a real-time view of all current interactions...." Peer review

AIreCONTROL, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AireContact offers a cloud-based contact center solution for enterprises and service providers. It enhances customer service efficiency and scalability.

AIreCONTROL Customer wins, Customer success stories, Case studies

What solutions does AIreCONTROL provide for Communication Management?

How can AIreCONTROL enhance your Engagement Management process?

How does AIreCONTROL facilitate Campaign Management?

A media production company - Media Production

AireSpring provided DIA connectivity for a media production company. The company wanted better support than mega-carriers offered and needed a primary connection to complement Comcast backup circuits.... AireSpring, through CDW and TBI, delivered fast responses, transparent provisioning, and flexible network reach. AireSpring turned up 17 locations on time with no interruptions. The deal was worth $18,200 MRC over 36 months, totaling $655,200. The customer praised AireSpring's white-glove service and is considering expanding to 70 more locations.

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A multi-national, multi-location manufacturer and distributor of building products and engineered structural components - Manufacturing

AireSpring delivered a global digital transformation for a large building products manufacturer with over 140 locations in 22 countries. The company needed to improve operational efficiency, reduce d...owntime, and streamline IT operations. AireSpring installed primary and backup internet, Starlink nodes, Fortinet firewalls, and the AlreCONTROL IT Service Management platform. The solution provided full network visibility, AI-powered automation, and 24/7 monitoring. The company achieved multimillion-dollar cost savings, higher efficiency, and less network downtime.

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Coast Central Credit Union - Financial Services

AireSpring Platinum SD-WAN helped Coast Central Credit Union solve frequent WAN outages and connectivity issues across 11 locations in rural California. The credit union needed reliable, redundant ne...twork access for 24/7 member services, especially during natural disasters. AireSpring's SD-WAN aggregated multiple carriers and circuit types, providing seamless failover, increased bandwidth, and improved security. After deployment, outages dropped dramatically and branches stayed connected even during carrier failures. Staff now focus more on business growth instead of network problems.

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Commodity Systems Inc. (CSI) - Financial Services

AirePBX Cloud Phone System helped Commodity Systems Inc. (CSI) move from an on-premise PBX to a cloud-based phone system. CSI faced long, difficult upgrades and poor customer support with their old p...rovider. AirePBX gave CSI zero voice connection issues and improved mobile operations with the MaX UC Mobile app. Staff can now make PBX changes easily and communicate better, especially with many remote workers. CSI also enjoys faster support and no more billing problems.

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Gould Evans -

AireSpring's managed SD-WAN, SIP trunking, and Microsoft Teams solutions helped Gould Evans, an architectural firm, connect five offices with high-speed, reliable bandwidth. The firm solved issues wi...th slow connections, lack of failover, and complex multi-site communications. Upgrades included 1-gigabit connectivity, 4G failover, and SIP trunking for over 300 phone extensions. During COVID-19, AireSpring enabled a rapid shift to remote work, supporting 135 employees. Results included faster file sharing, daily cloud backups, improved voice quality, and seamless Microsoft Teams integration.

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HGi Technologies - Office Solutions

AirePBX Cloud Phone System helped HGi Technologies connect all staff across three locations. The old PBX system was hard to manage and costly. AirePBX unified communications and made it easy for staf...f to answer and transfer calls. The Accession Mobile app let staff take calls in the field. HGi cut phone costs by 30%. Staff can now manage phone numbers and call flows on their own.

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AIreCONTROL Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

3.61/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

3.61/5

Read Reviews (2)

Software Failure Risk Guidance

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for AIreCONTROL

Top Failure Risks for AIreCONTROL

AireSpring, Inc. News

Executive

AireSpring Appoints Former Cox Communications Executive Roy Pereira ...

AireSpring has appointed Roy Pereira as Senior Vice President of Information Technology. Pereira, with over 20 years of experience in technology leadership, previously worked at Cox Communications, where he led digital transformation initiatives. His expertise in AI and IT strategy is expected to drive AireSpring's innovation and global expansion.

Executive

AireSpring Appoints Former Cox Communications Executive Roy Pereira as ...

AireSpring has appointed Roy Pereira as Senior Vice President of Information Technology. Pereira, formerly with Cox Communications, brings extensive experience in digital transformation and AI/ML implementation. His leadership at Cox led to significant cost savings and revenue growth. At AireSpring, he will focus on advancing IT strategy and digital transformation to enhance global service offerings.

Product

AireSpring Launches Managed FortiSASE Solution | AireSpring

AireSpring has launched its Managed FortiSASE solution, enhancing its cybersecurity offerings with Fortinet technology. This new solution integrates Zero Trust Network Access, Secure Web Gateway, and other features, providing scalable, cloud-native security for enterprises. AireSpring's expertise in managed services and its AIreCONTROL ITSM platform support the deployment, offering comprehensive security for hybrid and remote workforces.

Product

AireSpring Launches Managed FortiSASE Solution

AireSpring has launched its Managed FortiSASE solution, enhancing its cybersecurity offerings with Fortinet's technology. This new solution integrates Zero Trust Network Access, Secure Web Gateway, and other security features, supported by AireSpring's AIreCONTROL ITSM platform. It aims to provide scalable, cloud-native security for global enterprises, emphasizing agility and centralized control for hybrid workforces.

AireSpring, Inc. Profile

Company Name

AireSpring, Inc.

Company Website

https://airespring.com/

HQ Location

7800 Woodley Ave, Los Angeles, California US

Employees

101-250

Social

Financials

PRIVATE