Customer stories

AIreCONTROL Product Overview

AireSpring delivers tailored solutions in Managed IT and Network Services, crucial for multi-location enterprises seeking to enhance their communication infrastructure. The product suite includes SD-WAN, SASE, and UCaaS, enabling seamless connectivity across diverse locations. By integrating SIP Trunking and Dedicated Business Internet, AireSpring supports robust voice and data communication, vital for contact centers managing high volumes of interactions. The focus on security with Firewall and SASE solutions addresses the growing need for data protection in distributed networks. AireSpring's approach to Unified Communications ensures businesses can maintain efficient and reliable contact center operations, crucial in today's digital landscape. Their expertise in traditional and next-gen communication services positions them as a vital partner for enterprises navigating complex IT environments.

How satisfied the customers are with AIreCONTROL use-cases

Reviews

"...AireContact also offers a number of additional telephony features for use during calls, such as the ability to play audio files, click-to-call from within any document or application, a touch tone pad, hold, mute and conference calling...." Peer review

AIreCONTROL Customer Insights, Testimonials and Case Studies

Veridian Credit Union - Financial Services

AireSpring provided Veridian Credit Union with a secure MPLS Mesh network, dedicated business internet, and SIP trunking. Veridian needed strong security for confidential financial data and reliable ...communications across 26 branches. AireSpring designed a multi-node MPLS network for exclusive, managed connectivity. Veridian gained fast, reliable internet and iron-clad protection for sensitive information. The project team ensured smooth installation and ongoing support, letting Veridian focus on business without communication worries.

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Synergem Technologies - Information Technology And Services

SynergemNET helped Synergem Technologies upgrade emergency services in Northern California. The old system had outages, single connections, and no multimedia support. AireSpring provided fiber-based,... prioritized IP over MPLS, and diverse network connections. The solution improved call location data and cut network costs by 50 percent. Installations became faster and more reliable, helping first responders reach people quickly.

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A media production company - Media Production

AireSpring provided DIA connectivity for a media production company. The company wanted better support than mega-carriers offered and needed a primary connection to complement Comcast backup circuits.... AireSpring, through CDW and TBI, delivered fast responses, transparent provisioning, and flexible network reach. AireSpring turned up 17 locations on time with no interruptions. The deal was worth $18,200 MRC over 36 months, totaling $655,200. The customer praised AireSpring's white-glove service and is considering expanding to 70 more locations.

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Commodity Systems Inc. (CSI) - Financial Services

AirePBX Cloud Phone System helped Commodity Systems Inc. (CSI) move from an on-premise PBX to a cloud-based phone system. CSI faced long, difficult upgrades and poor customer support with their old p...rovider. AirePBX gave CSI zero voice connection issues and improved mobile operations with the MaX UC Mobile app. Staff can now make PBX changes easily and communicate better, especially with many remote workers. CSI also enjoys faster support and no more billing problems.

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Gould Evans

AireSpring's managed SD-WAN, SIP trunking, and Microsoft Teams solutions helped Gould Evans, an architectural firm, connect five offices with high-speed, reliable bandwidth. The firm solved issues wi...th slow connections, lack of failover, and complex multi-site communications. Upgrades included 1-gigabit connectivity, 4G failover, and SIP trunking for over 300 phone extensions. During COVID-19, AireSpring enabled a rapid shift to remote work, supporting 135 employees. Results included faster file sharing, daily cloud backups, improved voice quality, and seamless Microsoft Teams integration.

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HGi Technologies - Office Solutions

AirePBX Cloud Phone System helped HGi Technologies connect all staff across three locations. The old PBX system was hard to manage and costly. AirePBX unified communications and made it easy for staf...f to answer and transfer calls. The Accession Mobile app let staff take calls in the field. HGi cut phone costs by 30%. Staff can now manage phone numbers and call flows on their own.

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AIreCONTROL Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

3.61/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

3.61/5

Read Reviews (2)

Software Failure Risk Guidance

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for AIreCONTROL

Top Failure Risks for AIreCONTROL

AireSpring, Inc. News

Awards
 

AireSpring Wins 2026 People's Choice Stevie (R) Award for Favorite ...

AireSpring won the 2026 People's Choice Stevie Award for Favorite Customer Service in Telecommunications. This recognition highlights their innovative customer service, driven by their AI-powered ITSM platform, AIreCONTROL. AireSpring's proactive support includes AIreMONITOR and AIreALERT services, achieving a 98% customer satisfaction rate. The company supports global connectivity through partnerships with over 265 carriers.

Awards
 

AireSpring Wins 2026 Peoples Choice Stevie Award for Favorite Customer Service in Telecommunications

AireSpring has been awarded the 2026 Peoples Choice Stevie Award for Favorite Customer Service in the Telecommunications category. This recognition highlights AireSpring's commitment to exceptional customer service, driven by its AI-powered IT service management platform, AIreCONTROL. The platform enhances network management and customer support, contributing to a 98% customer satisfaction rate in issue resolution.

Executive
 

AireSpring Welcomes Justine Palmer as National Channel Director

AireSpring has appointed Justine Palmer as National Channel Director. With over a decade of experience in channel management, Palmer will enhance AireSpring's partnerships with Technology Services Distributors. Her role focuses on expanding partner engagement and growth opportunities. Palmer's background includes significant roles at CenturyLink, Lumen, Zayo, and Telarus, where she managed partner development programs and advisor relationships.

Company
 

AireSpring Celebrates 25 Years of Technology Evolution Built on a Service-First Foundation

AireSpring marks its 25th anniversary, highlighting its evolution from a voice provider to a global managed services leader. The company emphasizes its commitment to a service-first approach and channel-exclusive model, which has fostered strong partner relationships. Key milestones include the development of proprietary platforms like AIreCONTROL and the expansion of its global footprint, underscoring AireSpring's focus on innovation and customer satisfaction.

AireSpring, Inc. Profile

Company Name

AireSpring, Inc.

Company Website

https://airespring.com/

HQ Location

7800 Woodley Ave, Los Angeles, California US

Employees

101-250

Social

Financials

PRIVATE