AIreCONTROL Overview

AireSpring delivers tailored solutions in Managed IT and Network Services, crucial for multi-location enterprises seeking to enhance their communication infrastructure. The product suite includes SD-WAN, SASE, and UCaaS, enabling seamless connectivity across diverse locations. By integrating SIP Trunking and Dedicated Business Internet, AireSpring supports robust voice and data communication, vital for contact centers managing high volumes of interactions. The focus on security with Firewall and SASE solutions addresses the growing need for data protection in distributed networks. AireSpring's approach to Unified Communications ensures businesses can maintain efficient and reliable contact center operations, crucial in today's digital landscape. Their expertise in traditional and next-gen communication services positions them as a vital partner for enterprises navigating complex IT environments.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using AIreCONTROL.

Other use cases:

  • Call Recording
  • Conference Call Management
  • Contact List Management
  • Helpdesk Management
  • Coaching
  • Telemarketing
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AIreCONTROL Use-Cases and Business Priorities: Customer Satisfaction Data

AIreCONTROL works with different mediums / channels such as Social Media. Phone Calls. E-Mail etc.

Reviews

"...I can coach and monitor calls as they occur...." Peer review by Abraham Gillinta

AIreCONTROL, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AireContact offers a cloud-based contact center solution for enterprises and service providers. It enhances customer service efficiency and scalability.

AIreCONTROL Customer wins, Customer success stories, Case studies

Why is AIreCONTROL the best choice for Communication Management?

How does AIreCONTROL facilitate Engagement Management?

How can AIreCONTROL enhance your Campaign Management process?

Veridian Credit Union - Financial Services

AireSpring provided Veridian Credit Union with a secure MPLS Mesh network, dedicated business internet, and SIP trunking. Veridian needed strong security for confidential financial data and reliable ...communications across 26 branches. AireSpring designed a multi-node MPLS network for exclusive, managed connectivity. Veridian gained fast, reliable internet and iron-clad protection for sensitive information. The project team ensured smooth installation and ongoing support, letting Veridian focus on business without communication worries.

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Synergem Technologies - Information Technology And Services

SynergemNET helped Synergem Technologies upgrade emergency services in Northern California. The old system had outages, single connections, and no multimedia support. AireSpring provided fiber-based,... prioritized IP over MPLS, and diverse network connections. The solution improved call location data and cut network costs by 50 percent. Installations became faster and more reliable, helping first responders reach people quickly.

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A media production company - Media Production

AireSpring provided DIA connectivity for a media production company. The company wanted better support than mega-carriers offered and needed a primary connection to complement Comcast backup circuits.... AireSpring, through CDW and TBI, delivered fast responses, transparent provisioning, and flexible network reach. AireSpring turned up 17 locations on time with no interruptions. The deal was worth $18,200 MRC over 36 months, totaling $655,200. The customer praised AireSpring's white-glove service and is considering expanding to 70 more locations.

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Commodity Systems Inc. (CSI) - Financial Services

AirePBX Cloud Phone System helped Commodity Systems Inc. (CSI) move from an on-premise PBX to a cloud-based phone system. CSI faced long, difficult upgrades and poor customer support with their old p...rovider. AirePBX gave CSI zero voice connection issues and improved mobile operations with the MaX UC Mobile app. Staff can now make PBX changes easily and communicate better, especially with many remote workers. CSI also enjoys faster support and no more billing problems.

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Gould Evans

AireSpring's managed SD-WAN, SIP trunking, and Microsoft Teams solutions helped Gould Evans, an architectural firm, connect five offices with high-speed, reliable bandwidth. The firm solved issues wi...th slow connections, lack of failover, and complex multi-site communications. Upgrades included 1-gigabit connectivity, 4G failover, and SIP trunking for over 300 phone extensions. During COVID-19, AireSpring enabled a rapid shift to remote work, supporting 135 employees. Results included faster file sharing, daily cloud backups, improved voice quality, and seamless Microsoft Teams integration.

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HGi Technologies - Office Solutions

AirePBX Cloud Phone System helped HGi Technologies connect all staff across three locations. The old PBX system was hard to manage and costly. AirePBX unified communications and made it easy for staf...f to answer and transfer calls. The Accession Mobile app let staff take calls in the field. HGi cut phone costs by 30%. Staff can now manage phone numbers and call flows on their own.

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AIreCONTROL Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for AIreCONTROL

Top Failure Risks for AIreCONTROL

AireSpring, Inc. News

Awards

AireSpring Wins 2025 INTERNET TELEPHONY Excellence Award for Innovation in IP Communications, Powered by AIreCONTROL ITSM Platform

AireSpring received the 2025 INTERNET TELEPHONY Excellence Award for its AI-powered IT Service Management platform, AIreCONTROL. The platform enhances IP communications by providing AI-driven network monitoring and intelligence, improving uptime and service reliability. This award highlights AireSpring's innovation in IP communications and its commitment to operational resilience and risk reduction.

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Product

AireSpring Announces Remote Reboot Solution to Keep Enterprises Connected and Reduce Downtime

AireSpring has launched the AireReboot Remote Reboot Solution, designed to minimize downtime and operational costs by allowing enterprises to remotely restart unresponsive devices like firewalls and routers. This solution integrates with AireSpring's AIreCONTROL ITSM platform, enhancing system management and customer experience across various industries.

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Executive

AireSpring Appoints Former Cox Communications Executive Roy Pereira ...

AireSpring has appointed Roy Pereira as Senior Vice President of Information Technology. Pereira, with over 20 years of experience in technology leadership, previously worked at Cox Communications, where he led digital transformation initiatives. His expertise in AI and IT strategy is expected to drive AireSpring's innovation and global expansion.

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Executive

AireSpring Appoints Former Cox Communications Executive Roy Pereira as ...

AireSpring has appointed Roy Pereira as Senior Vice President of Information Technology. Pereira, formerly with Cox Communications, brings extensive experience in digital transformation and AI/ML implementation. His leadership at Cox led to significant cost savings and revenue growth. At AireSpring, he will focus on advancing IT strategy and digital transformation to enhance global service offerings.

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AireSpring, Inc. Profile

Company Name

AireSpring, Inc.

Company Website

https://airespring.com/

HQ Location

7800 Woodley Ave, Los Angeles, California US

Employees

101-250

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Financials

PRIVATE