AIreCONTROL Overview

AireSpring delivers tailored solutions in Managed IT and Network Services, crucial for multi-location enterprises seeking to enhance their communication infrastructure. The product suite includes SD-WAN, SASE, and UCaaS, enabling seamless connectivity across diverse locations. By integrating SIP Trunking and Dedicated Business Internet, AireSpring supports robust voice and data communication, vital for contact centers managing high volumes of interactions. The focus on security with Firewall and SASE solutions addresses the growing need for data protection in distributed networks. AireSpring's approach to Unified Communications ensures businesses can maintain efficient and reliable contact center operations, crucial in today's digital landscape. Their expertise in traditional and next-gen communication services positions them as a vital partner for enterprises navigating complex IT environments.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using AIreCONTROL.

Other use cases:

  • Call Recording
  • Conference Call Management
  • Contact List Management
  • Helpdesk Management
  • Coaching
  • Telemarketing
See all use cases See less use cases

AIreCONTROL Use-Cases and Business Priorities: Customer Satisfaction Data

AIreCONTROL works with different mediums / channels such as Social Media. Phone Calls. E-Mail etc.

Reviews

"...You can also record calls, schedule callbacks, delegate tasks and get a real-time view of all current interactions...." Peer review

Peer review evidence (same sources as the product rating summary)

"...I can coach and monitor calls as they occur...." Peer review by Abraham Gillinta
"...AireContact helps with customer experience by enabling your customers to interact with your business across multiple communicaiton channels, including phone, chat, email and social media...." Peer review
"...AireContact also features Cloud Dialer, which allows users to upload contacts list from Excel files, manage campaigns, assign pros......" Peer review

AIreCONTROL, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AireContact offers a cloud-based contact center solution for enterprises and service providers. It enhances customer service efficiency and scalability.

AIreCONTROL Customer wins, Customer success stories, Case studies

What makes AIreCONTROL ideal for Communication Management?

What makes AIreCONTROL ideal for Engagement Management?

How can AIreCONTROL enhance your Campaign Management process?

 

Santa Fe Irrigation District (SFID) - Utilities - Utilities

AireSpring provided SIP Trunking to Santa Fe Irrigation District. SFID needed a backup for their phone system to support disaster recovery. Their old building made their communications system vulnera...ble to flooding. AireSpring delivered a secure VPN backup through a colocation center. SFID kept their existing phone numbers and gained a more reliable communications system. The solution strengthened SFID’s disaster recovery plan.

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Synergem Technologies - Telecommunications - Telecommunications

Synergem Technologies partnered with AireSpring to upgrade emergency call networks for 166 public safety answering points in Northern California. The legacy system had frequent outages and could only... handle voice calls. AireSpring provided managed network services, including fiber-based connections and prioritized IP over MPLS, to ensure redundancy and support multimedia data. The new solution improved call location accuracy and cut network costs by 50 percent. Installations became faster and more reliable, helping first responders reach people in need.

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Large, Public Healthcare Provider - Hospital & Health Care - Hospital & Health Care

AireSpring helped a large, public healthcare provider fix slow support and network access issues. The provider's old carrier blocked direct communication with technicians and delayed network changes.... AireSpring gave the IT team open access to their MPLS network and included them in calls with carrier technicians. Fast, multi-tiered support and 24/7 network monitoring improved reliability. The healthcare provider can now quickly add new circuits and grow without delays.

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Gould Evans - Design - Design

AireSpring helped Gould Evans, an architectural firm, solve major connectivity and communication issues across five offices. The firm upgraded to managed SD-WAN and SIP trunking, boosting bandwidth a...nd reliability for large file sharing and daily cloud backups. Integration with Microsoft Teams enabled seamless voice calls and collaboration for 135 employees, especially during the shift to remote work. 4G failover and real-time network monitoring improved uptime and IT control. One vendor contact simplified support and increased responsiveness.

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HGi Technologies - Information Technology And Services - Information Technology and Services

AirePBX Cloud Phone System helped HGi Technologies unify communications across three locations. The company replaced an inflexible NEC PBX with AireSpring's cloud solution. Staff can now answer and t...ransfer calls as if in one office. The Accession Mobile app lets employees handle calls while visiting clients. HGi cut phone-related costs by 30%. The IT team can now manage phone numbers and call flows independently.

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Veridian Credit Union - Financial Services - Financial Services

AireSpring provided Veridian Credit Union with a secure MPLS Mesh network. This solution connected all 26 branches and protected sensitive financial data. Veridian also received dedicated business in...ternet and SIP trunking for reliable voice and data. The project team ensured smooth installation and ongoing support. Veridian now enjoys fast, secure, and dependable communications across its network.

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AIreCONTROL Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for AIreCONTROL

Top Failure Risks for AIreCONTROL

AireSpring, Inc. News

M&A

Spectrotel to Merge with AireSpring

Spectrotel will merge with AireSpring, enhancing their global connectivity and managed services offerings. The merger, supported by Charlesbank Capital Partners and Grain Management, aims to provide a scalable platform for SMBs and enterprises. The combined entity will offer improved network performance, resiliency, and service delivery, with a focus on AI-driven network management.

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M&A

Spectrotel, AireSpring merge into a major telco force

Spectrotel and AireSpring are merging to form a major telecom entity, with Charlesbank Capital Partners investing in the combined firm. The merger enhances their global reach and technical expertise, positioning them against competitors like Granite and MetTel. Spectrotel CEO Ross Artale will lead the new company, while AireSpring's founders remain significant minority investors. The deal is expected to close in 2026, pending regulatory approval.

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M&A

Spectrotel and AireSpring to Merge to Create a Leading Managed Network Services Platform

Spectrotel and AireSpring have announced a merger to form a leading managed network services platform. This strategic move, supported by Charlesbank Capital Partners and Grain Management, aims to enhance global connectivity and network control. The merger will combine Spectrotel's distributed enterprise networking strengths with AireSpring's global connectivity and infrastructure capabilities, providing comprehensive solutions for diverse customer segments.

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M&A

Spectrotel, AireSpring Merge for Network Services Dominance

Spectrotel and AireSpring are merging to enhance their managed network services, backed by Charlesbank Capital Partners and Grain Management. The merger aims to leverage Spectrotel's expertise in managing complex networks with AireSpring's global connectivity infrastructure. This strategic move is designed to offer improved network performance and expanded solutions for diverse businesses, with a focus on automation and AI-driven intelligence.

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AireSpring, Inc. Profile

Company Name

AireSpring, Inc.

Company Website

https://airespring.com/

HQ Location

7800 Woodley Ave, Los Angeles, California US

Employees

101-250

Social

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Financials

PRIVATE