AIreCONTROL Overview

AireSpring delivers tailored solutions in Managed IT and Network Services, crucial for multi-location enterprises seeking to enhance their communication infrastructure. The product suite includes SD-WAN, SASE, and UCaaS, enabling seamless connectivity across diverse locations. By integrating SIP Trunking and Dedicated Business Internet, AireSpring supports robust voice and data communication, vital for contact centers managing high volumes of interactions. The focus on security with Firewall and SASE solutions addresses the growing need for data protection in distributed networks. AireSpring's approach to Unified Communications ensures businesses can maintain efficient and reliable contact center operations, crucial in today's digital landscape. Their expertise in traditional and next-gen communication services positions them as a vital partner for enterprises navigating complex IT environments.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using AIreCONTROL.

Other use cases:

  • Call Recording
  • Conference Call Management
  • Contact List Management
  • Helpdesk Management
  • Coaching
  • Telemarketing
See all use cases See less use cases

AIreCONTROL Use-Cases and Business Priorities: Customer Satisfaction Data

AIreCONTROL works with different mediums / channels such as Social Media. Phone Calls. E-Mail etc.

Reviews

"...AireContact also features Cloud Dialer, which allows users to upload contacts list from Excel files, manage campaigns, assign pros......" Peer review

Peer review evidence (same sources as the product rating summary)

"...I can coach and monitor calls as they occur...." Peer review by Abraham Gillinta
"...From a supervisory standpoint, AireContact offers robust reporting, I can drill down to understand various interactions handled by my agents...." Peer review by Abraham Gillinta
"...Real time campaign performance monitor...." Multi Channel Call Center & Cloud Dialer

AIreCONTROL, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AireContact offers a cloud-based contact center solution for enterprises and service providers. It enhances customer service efficiency and scalability.

AIreCONTROL Customer wins, Customer success stories, Case studies

What makes AIreCONTROL ideal for Communication Management?

What Are the key features of AIreCONTROL for Engagement Management?

What Are the key features of AIreCONTROL for Campaign Management?

Nachurs Alpine Solutions - Chemicals - Medium

Marion, USA

AireSpring provided SIP Trunking to Nachurs Alpine Solutions, a leading liquid chemical manufacturer. Nachurs Alpine faced unreliable call quality and poor customer service with their previous provid...er. AireSpring delivered flawless call quality and improved customer service. The new solution cut Nachurs Alpine’s phone bill by nearly 50%. The flexible system now supports their large North American operations.

Veridian Credit Union - Financial Services - Medium

Waterloo, USA

AireSpring delivered a secure MPLS Mesh network for Veridian Credit Union. The solution connected 26 branches with private, reliable voice and data lines. Veridian gained fast, dedicated business int...ernet and enterprise SIP trunking. Security for confidential financial data improved. AireSpring’s support team ensured smooth installation and ongoing service.

Gould Evans - Design - Small

Kansas City, USA

AireSpring helped Gould Evans, an architectural firm, solve major connectivity and communication issues across five offices. The firm upgraded to managed SD-WAN and SIP trunking, boosting bandwidth a...nd reliability for large file sharing and daily cloud backups. Integration with Microsoft Teams enabled seamless voice calls and collaboration for 135 employees, even during a rapid shift to remote work. 4G failover and real-time network monitoring improved uptime and IT control. One vendor contact simplified support and increased responsiveness.

 

Commodity Systems Inc. (CSI) - Information Services - Small

Boca Raton, USA

AireSpring’s AirePBX Cloud Phone System helped Commodity Systems Inc. (CSI) move from an outdated on-premise PBX to a flexible cloud solution. CSI eliminated all voice connection issues and improved ...remote work for nearly half its staff. The MaX UC Mobile app let employees manage calls from anywhere. CSI gained control to make PBX changes easily, without waiting for technicians. Customer service and billing support improved, letting CSI focus on business, not tech hassles.

 

Santa Fe Irrigation District (SFID) - Utilities - Small

Rancho Santa Fe, USA

AireSpring provided SIP Trunking to Santa Fe Irrigation District. SFID needed a backup for their phone system to support disaster recovery. Their old building made their communications system vulnera...ble to flooding. AireSpring delivered a secure VPN backup through a colocation center. SFID kept their existing phone numbers and gained a more reliable communications system. The solution strengthened SFID’s disaster recovery plan.

 

Gould Evans - Design - Small

Kansas City, USA

AireSpring helped Gould Evans, an architectural firm, solve major connectivity and communication issues across five offices. The firm upgraded to managed SD-WAN and SIP trunking, boosting bandwidth a...nd reliability for large file sharing and daily cloud backups. Integration with Microsoft Teams enabled seamless voice calls and collaboration for 135 employees, especially during the shift to remote work. 4G failover and real-time network monitoring improved uptime and IT control. One vendor contact simplified support and increased responsiveness.

AIreCONTROL Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for AIreCONTROL

Top Failure Risks for AIreCONTROL

AireSpring, Inc. News

M&A

Spectrotel and AireSpring Announce Closing of Merger, Bringing Together Scale, Intelligence, and Network Control - GlobeNewswire

Spectrotel and AireSpring have completed their merger, combining their strengths in managed network services and global connectivity. This merger enhances their capabilities to serve enterprise, mid-market, and SMB customers with a comprehensive portfolio. The newly formed entity will integrate networks and teams to deliver a unified platform, focusing on service continuity and expanded access to their combined expertise and network capabilities.

M&A

Spectrotel and AireSpring Announce Closing of Merger,

Spectrotel and AireSpring have completed their merger, combining strengths in managed networking and global connectivity. This merger enhances their ability to serve enterprise, mid-market, and SMB customers with a comprehensive platform. The integration aims to improve network performance and service delivery, backed by investments from Charlesbank Capital Partners and Grain Management.

M&A

Spectrotel and AireSpring Merge to Form Managed Network Services ...

Spectrotel and AireSpring have merged to form a unified managed network services platform. This new entity aims to provide scalable solutions to meet the connectivity and infrastructure needs of global and distributed enterprises.

Partnership

Grain Management Announces Closing of Spectrotel Merger with AireSpring

AireSpring and Spectrotel have merged to form a comprehensive managed network services platform. This merger combines AireSpring's global connectivity and network infrastructure with Spectrotel's expertise in supporting complex enterprises. The unified company aims to enhance network performance and deliver strategic solutions for enterprise, mid-market, and SMB customers. The leadership team includes executives from both companies, with Ross Artale as CEO and Russ Shipley as COO.

AireSpring, Inc. Profile

Company Name

AireSpring, Inc.

Company Website

https://airespring.com/

HQ Location

7800 Woodley Ave, Los Angeles, California US

Employees

101-250

Social

Financials

PRIVATE