AIreCONTROL Overview

AireSpring delivers tailored solutions in Managed IT and Network Services, crucial for multi-location enterprises seeking to enhance their communication infrastructure. The product suite includes SD-WAN, SASE, and UCaaS, enabling seamless connectivity across diverse locations. By integrating SIP Trunking and Dedicated Business Internet, AireSpring supports robust voice and data communication, vital for contact centers managing high volumes of interactions. The focus on security with Firewall and SASE solutions addresses the growing need for data protection in distributed networks. AireSpring's approach to Unified Communications ensures businesses can maintain efficient and reliable contact center operations, crucial in today's digital landscape. Their expertise in traditional and next-gen communication services positions them as a vital partner for enterprises navigating complex IT environments.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using AIreCONTROL.

Other use cases:

  • Call Recording
  • Conference Call Management
  • Contact List Management
  • Helpdesk Management
  • Coaching
  • Telemarketing
See all use cases See less use cases

AIreCONTROL Use-Cases and Business Priorities: Customer Satisfaction Data

AIreCONTROL works with different mediums / channels such as Social Media. Phone Calls. E-Mail etc.

Reviews

"...I can coach and monitor calls as they occur...." Peer review by Abraham Gillinta

Peer review evidence (same sources as the product rating summary)

"...AireContact features inbound and outbound contact center, which allows users to manage communication across multiple channels, such as email, live chat, text message and social media feeds (Facebook, Twitter, LinkedIn)...." Peer review
"...From a supervisory standpoint, AireContact offers robust reporting, I can drill down to understand various interactions handled by my agents...." Peer review by Abraham Gillinta
"...Real time campaign performance monitor...." Multi Channel Call Center & Cloud Dialer

AIreCONTROL, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AireContact offers a cloud-based contact center solution for enterprises and service providers. It enhances customer service efficiency and scalability.

AIreCONTROL Customer wins, Customer success stories, Case studies

How does AIreCONTROL address your Communication Management Challenges?

What solutions does AIreCONTROL provide for Engagement Management?

How can AIreCONTROL optimize your Campaign Management Workflow?

Veridian Credit Union - Financial Services - Medium

Waterloo, USA

AireSpring delivered a secure MPLS Mesh network for Veridian Credit Union. The solution connected 26 branches with private, reliable voice and data lines. Veridian gained fast, dedicated business int...ernet and enterprise SIP trunking. Security for confidential financial data improved. AireSpring’s support team ensured smooth installation and ongoing service.

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Nachurs Alpine Solutions - Chemicals - Medium

Marion, USA

AireSpring provided SIP Trunking to Nachurs Alpine Solutions, a leading liquid chemical manufacturer. Nachurs Alpine faced unreliable call quality and poor customer service with their previous provid...er. AireSpring delivered flawless call quality and improved customer service. The new solution cut Nachurs Alpine’s phone bill by nearly 50%. The flexible system now supports their large North American operations.

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Gould Evans - Design - Small

Kansas City, USA

AireSpring helped Gould Evans, an architectural firm, solve major connectivity and communication issues across five offices. The firm upgraded to managed SD-WAN and SIP trunking, boosting bandwidth a...nd reliability for large file sharing and daily cloud backups. Integration with Microsoft Teams enabled seamless voice calls and collaboration for 135 employees, even during a rapid shift to remote work. 4G failover and real-time network monitoring improved uptime and IT control. One vendor contact simplified support and increased responsiveness.

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Synergem Technologies - Telecommunications - Small

Winston-Salem, USA

Synergem Technologies partnered with AireSpring to upgrade emergency call networks for 166 public safety answering points in Northern California. The legacy system had frequent outages and could only... handle voice calls. AireSpring provided managed network services, including fiber-based connections and prioritized IP over MPLS, to ensure redundancy and support multimedia data. The new solution improved call location accuracy and cut network costs by 50 percent. Installations became faster and more reliable, helping first responders reach people in need.

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Commodity Systems Inc. (CSI) - Information Services - Small

Boca Raton, USA

AireSpring’s AirePBX Cloud Phone System helped Commodity Systems Inc. (CSI) move from an outdated on-premise PBX to a flexible cloud solution. CSI eliminated all voice connection issues and improved ...remote work for nearly half its staff. The MaX UC Mobile app let employees manage calls from anywhere. CSI gained control to make PBX changes easily, without waiting for technicians. Customer service and billing support improved, letting CSI focus on business, not tech hassles.

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Santa Fe Irrigation District (SFID) - Utilities - Small

Rancho Santa Fe, USA

AireSpring provided SIP Trunking to Santa Fe Irrigation District. SFID needed a backup for their phone system to support disaster recovery. Their old building made their communications system vulnera...ble to flooding. AireSpring delivered a secure VPN backup through a colocation center. SFID kept their existing phone numbers and gained a more reliable communications system. The solution strengthened SFID’s disaster recovery plan.

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AIreCONTROL Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for AIreCONTROL

Top Failure Risks for AIreCONTROL

AireSpring, Inc. News

Awards

AireSpring Marketing Team Named a Finalist for CRN's 2026 Best Channel Marketing Team of the Year Award

AireSpring's marketing team has been named a finalist for CRN's 2026 Best Channel Marketing Team of the Year Award. This recognition highlights their excellence in partner education, industry thought leadership, and channel marketing execution. The award winners will be announced at the Best of the Channel Awards Gala in Atlanta on October 13.

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Awards

AireSpring Wins Five Visionary Spotlight Awards for Customer Service and Enterprise Technology Innovation

AireSpring received five Visionary Spotlight Awards for its innovations in customer service and enterprise technology. The awards recognized AireSpring's excellence in managed services, AI-powered IT service management, business mobility, and international deployment solutions. AireSpring's AIreCONTROL platform and managed mobility services were highlighted for their impact on simplifying complex enterprise environments.

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Awards

AireSpring Wins Five Visionary Spotlight Awards for Customer Service ...

AireSpring won five Visionary Spotlight Awards in 2026, recognizing its innovation in managed services, IT service management, mobility, and global connectivity. The awards highlight AireSpring's AI-powered ITSM platform, AIreCONTROL, and its ability to manage complex deployments and provide comprehensive enterprise support.

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Awards

AireSpring Receives Industry Innovators Award for AIreCONTROL ITSM Platform

AireSpring received the TMC Labs 2026 Industry Innovators Award for its AIreCONTROL IT service management platform. The award recognizes the platform's innovative use of AI for monitoring and managing IP communications, enhancing network performance and reliability. This marks the second consecutive year AireSpring has won this award, highlighting its commitment to advancing communications technology.

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AireSpring, Inc. Profile

Company Name

AireSpring, Inc.

Company Website

https://airespring.com/

HQ Location

7800 Woodley Ave, Los Angeles, California US

Employees

101-250

Social

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Financials

PRIVATE