Acoustic Experience Analytics Overview

Acoustic-Experience-Analytics transforms user behaviors into actionable insights with session replay, heatmaps, and journey funnels. Hidden sentiments are uncovered to see what truly works.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Rating And Review Management, as the business use cases that they have been most satisfied with while using Acoustic Experience Analytics.

Other use cases:

  • Social Media Analytics
  • Conversion Management
  • Customer Feedback Management
  • Capturing Leads
  • Personalized Marketing
  • Contract Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Acoustic Experience Analytics.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
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Acoustic Experience Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Acoustic Experience Analytics works with different mediums / channels such as Website. and Mobile.

Acoustic Experience Analytics's features include Alerts: Popups & Notifications. and Acoustic Experience Analytics support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Acoustic Experience Analytics analytics capabilities include Custom Reports, and Analytics.

Reviews

"Acoustic does not just help you implement: they serve as trusted advisors that help you meet your business goals. We greatly value our partnership with Acoustic — particularly the opportunities to connect with our industry peers via Experience Analy...tics user groups, which have given us some exciting new ideas about how to use the solution." - Gabriela Mercer

Acoustic Experience Analytics, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Acoustic Experience Analytics

Top Industries

  • Apparel & Fashion
  • Health, Wellness and Fitness
  • Telecommunications

Popular in

  • Enterprise
  • Small Business
  • Mid Market

Acoustic Experience Analytics is popular in Apparel & Fashion, Health, Wellness And Fitness, and Telecommunications and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on Acoustic Experience Analytics Use Cases

What makes Acoustic Experience Analytics ideal for Engagement Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Acoustic Experience Analytics solved their Conversion Rate Optimization needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Acoustic Experience Analytics testimonial

Gabriela Mercer

Manager eCommerce and Marketing analytics

Roots
Acoustic does not just help you implement: they serve as trusted advisors that help you meet your business goals. We greatly value our partnership with Acoustic — particularly the opportunities to connect with our industry peers via Experience Analytics user groups, which have given us some excitin...g new ideas about how to use the solution.

Testimonial By Gabriela Mercer
CUSTOMERS TESTIMONIALS
Acoustic Experience Analytics testimonial

Gabriela Mercer

Manager eCommerce and Marketing analytics

Roots
Acoustic does not just help you implement: they serve as trusted advisors that help you meet your business goals. We greatly value our partnership with Acoustic — particularly the opportunities to connect with our industry peers via Experience Analytics user groups, which have given us some excitin...g new ideas about how to use the solution.

Testimonial By Gabriela Mercer

Case Studies

Media Production

CASE STUDY Society of London Theatre

Acoustic Connect helped Society of London Theatre improve customer engagement. They used cross-channel strategies to reach their audience. The solution made email campaigns more efficient. Customer c...onnections became stronger. The platform used real-time data and behavior signals. This led to better marketing results.

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Media Production

CASE STUDY The Australian Ballet

Acoustic Connect helped The Australian Ballet improve campaign efficiency. The company used cross-channel strategies and real-time data to reach audiences. They saw a 10.4% increase in open rates and... a 25% decrease in unsubscribes. Revenue from email grew by 4.5%. Campaign delivery became faster and audience engagement improved.

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Health, Wellness and Fitness

CASE STUDY Secure Medical

Acoustic Campaign helped Secure Medical improve their email marketing. They saw a 16.4% increase in open rates per year. Over three years, email account opt-ins grew by more than 200%. For five years..., they had weekly increases in opt-ins. The platform made it faster to create email campaigns. AI-driven responses helped resolve customer issues quickly.

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Media Production

CASE STUDY STV

Acoustic Campaign helped STV improve their marketing automation. STV saw a 143% increase in viewer communications sent. Customers who opted in watched 42% more. Streams from email and mobile push gre...w by 250%. STV created email and push campaigns more efficiently. They used analytics to discuss ROI and saw higher engagement with promotions.

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CASE STUDY Travel Leaders Network

Acoustic Connect helped Travel Leaders Network improve email deliverability and inbox placement. The company refined audience targeting and gained better campaign control. They saw a 52-84% increase ...in sends and a 100% reduction in bounces. Customer engagement increased by over 700%. These results show strong gains in marketing efficiency and customer interaction.

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CASE STUDY Vacation Innovations

Acoustic Connect helped Vacation Innovations grow and work better. They used cross-channel marketing and real-time data. The company saw a 75% drop in customer engagement platform costs. They launche...d over 20 customer journeys. Time to create and update contact lists dropped by 98%. The platform made work faster and easier for their team.

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lightning

Peers used Acoustic Experience Analytics for engagement management and competitive intelligence

Acoustic Experience Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (11)
Custom Reports

4.61/5 ★

Read Reviews (47)
Analytics

4.58/5 ★

Read Reviews (58)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (11)
Custom Reports

4.61/5 ★

Read Reviews (47)
Analytics

4.58/5 ★

Read Reviews (58)

Software Failure Risk Guidance

?

for Acoustic Experience Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Acoustic Experience Analytics

Acoustic.co Profile

Company Name

Acoustic.co

Company Website

https://www.acoustic.com/

HQ Location

New York, NY 10016, US

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE