Acoustic Experience Analytics Overview

Acoustic-Experience-Analytics transforms user behaviors into actionable insights with session replay, heatmaps, and journey funnels. Hidden sentiments are uncovered to see what truly works.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Rating And Review Management, as the business use cases that they have been most satisfied with while using Acoustic Experience Analytics.

Other use cases:

  • Social Media Analytics
  • Conversion Management
  • Customer Feedback Management
  • Capturing Leads
  • Personalized Marketing
  • Contract Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Acoustic Experience Analytics.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
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Acoustic Experience Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Acoustic Experience Analytics works with different mediums / channels such as Website. and Mobile.

Acoustic Experience Analytics's features include Alerts: Popups & Notifications. and Acoustic Experience Analytics support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Acoustic Experience Analytics analytics capabilities include Custom Reports, and Analytics.

Reviews

"Acoustic does not just help you implement: they serve as trusted advisors that help you meet your business goals. We greatly value our partnership with Acoustic — particularly the opportunities to connect with our industry peers via Experience Analy...tics user groups, which have given us some exciting new ideas about how to use the solution." - Gabriela Mercer

Acoustic Experience Analytics, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Acoustic Experience Analytics

Top Industries

  • Apparel & Fashion
  • Health, Wellness and Fitness
  • Telecommunications

Popular in

  • Enterprise
  • Small Business
  • Mid Market

Acoustic Experience Analytics is popular in Apparel & Fashion, Health, Wellness And Fitness, and Telecommunications and is widely used by Enterprise, Small Business, and Mid Market.

Acoustic Experience Analytics Customer wins, Customer success stories, Case studies

Why is Acoustic Experience Analytics the best choice for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Acoustic Experience Analytics solved their Conversion Rate Optimization needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
Acoustic Experience Analytics testimonial

Gabriela Mercer

Manager eCommerce and Marketing analytics

Roots
Acoustic does not just help you implement: they serve as trusted advisors that help you meet your business goals. We greatly value our partnership with Acoustic — particularly the opportunities to connect with our industry peers via Experience Analytics user groups, which have given us some excitin...g new ideas about how to use the solution.

Testimonial By Gabriela Mercer
CUSTOMERS TESTIMONIALS
Acoustic Experience Analytics testimonial

Gabriela Mercer

Manager eCommerce and Marketing analytics

Roots
Acoustic does not just help you implement: they serve as trusted advisors that help you meet your business goals. We greatly value our partnership with Acoustic — particularly the opportunities to connect with our industry peers via Experience Analytics user groups, which have given us some excitin...g new ideas about how to use the solution.

Testimonial By Gabriela Mercer

Vacation Innovations - Travel And Hospitality

Acoustic Connect helped Vacation Innovations grow and work better. They used cross-channel marketing and real-time data. The company saw a 75% drop in customer engagement platform costs. They launche...d over 20 customer journeys. Time to create and update contact lists dropped by 98%. The platform made work faster and easier for their team.

Read on →

Australian Grand Prix - Media And Entertainment

Acoustic helped the Australian Grand Prix reach new audiences. The event used Acoustic to boost efficiency and save costs. Customer engagement improved across multiple channels. Campaign management b...ecame more scalable with the platform. The solution supported better marketing results for the event.

Read on →

Vacation Innovations - Travel And Hospitality

Acoustic Connect helped Vacation Innovations grow and work faster. The company saw a 75% drop in customer engagement platform total cost of ownership. They launched over 20 customer journeys. Time to... create and update contact lists dropped by 98%. The platform made work easier and support was personal.

Read on →

The Australian Ballet - Media And Entertainment

Acoustic helped The Australian Ballet improve campaign efficiency. The company used Acoustic to speed up campaign delivery and engage audiences better. They saw a 10.4% increase in open rates. Unsubs...cribes dropped by 25%. Revenue from email went up by 4.5%. Data-driven marketing helped them scale their efforts.

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IDP Connect - Education

Acoustic Connect helped IDP Connect improve their higher education marketing. They used a centralized marketing automation approach. IDP Connect saw a 23% increase in web sessions year-over-year. Ema...il open rates went up by 5%. Click-to-open rates increased by 4%. The team could quickly create email templates and engage key audiences more effectively.

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Momentum Energy - Utilities

Momentum Energy used Acoustic Connect to help their tele agents solve online friction points faster. The customer resolution team found evidence 70% faster. They uncovered two sales funnel optimizati...on opportunities each quarter. Better reporting helped resolve customer issues more quickly. The business now has a stronger focus on site optimization.

Read on →
lightning

Peers used Acoustic Experience Analytics for engagement management and competitive intelligence

Acoustic Experience Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (11)
Custom Reports

4.61/5 ★

Read Reviews (47)
Analytics

4.58/5 ★

Read Reviews (58)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (11)
Custom Reports

4.61/5 ★

Read Reviews (47)
Analytics

4.58/5 ★

Read Reviews (58)

Software Failure Risk Guidance

?

for Acoustic Experience Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Acoustic Experience Analytics

Acoustic.co News

Product

Acoustic adds native commerce integrations | Acoustic

Acoustic has launched native, bi-directional integrations with Shopify, WooCommerce, and BigCommerce within its Acoustic Connect platform. These integrations enable real-time data sync for product catalogs, customer profiles, and order events, enhancing ecommerce marketers' ability to act on customer intent signals. This development supports large-scale, omnichannel marketing efforts, providing a competitive edge in customer engagement and revenue generation.

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Product

Acoustic Launches Native Integrations with Leading Commerce Platforms

Acoustic has launched native, bi-directional integrations with Shopify, WooCommerce, and BigCommerce within its Acoustic Connect platform. These integrations enable real-time data synchronization, providing ecommerce marketers with comprehensive customer insights and enhancing marketing agility. Key features include real-time catalog sync, behavioral signal transformation, and unified journey orchestration, empowering brands to engage customers with precision.

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Acoustic.co Profile

Company Name

Acoustic.co

Company Website

https://www.acoustic.com/

HQ Location

New York, NY 10016, US

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE