8x8 Video Conferencing: Use-Cases, Insights and Reviews | 2025 Cuspera

8x8 SMS API helped aCommerce improve customer experience in Southeast Asia. aCommerce used to send package tracking and order updates by email. They switched to 8x8 SMS API for faster, more reliable ...communication. The SMS system is easy to use and integrates well. aCommerce now serves over 150 brands and 120 million end customers with better communication.
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8x8 SMS Engage helped Asia Assistance improve customer feedback management. Asia Assistance needed a way to handle complex feedback needs across many business lines. They wanted a solution that worke...d for different languages, survey types, and countries. 8x8 SMS Engage let them run surveys for all business lines and partners. The tool made it easy to capture customer feedback and find ways to improve service. Asia Assistance could respond to customer needs faster and support all their teams better.
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Jitsi as a Service helped Brave Software, Inc. add video conferencing to the Brave browser. Brave wanted to offer a secure, privacy-focused video solution called Brave Talk. They needed strong video ...features and privacy controls without building everything from scratch. Jitsi as a Service provided ready-to-use tools and features. This let Brave launch Brave Talk quickly and meet their privacy goals.
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CareMonitor used 8x8 Jitsi as a Service to improve its telehealth platform. The company needed better SMS and video tools for patient care. 8x8 helped CareMonitor cut development time by 30%. The pla...tform now supports over 1,000 unique patient interactions each day. CareMonitor also reduced its total spend by 53%. The solution made healthcare notifications faster and more reliable.
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