8x8 Video Conferencing Overview

8x8 offers a video conferencing solution that enables collaboration from anywhere on any device. This integrated platform provides seamless audio and video conferencing.

Use Cases

Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using 8x8 Video Conferencing.

Other use cases:

  • Playbook Creation
  • Onboarding
  • Content Sharing
  • Call Analytics
  • Proposal & Quote Management
See all use cases See less use cases

8x8 Video Conferencing Use-Cases and Business Priorities: Customer Satisfaction Data

8x8 Video Conferencing works with different mediums / channels such as Video. Mobile. Offline etc.

8x8 Video Conferencing's features include Recording. and 8x8 Video Conferencing support capabilities include Chat Support, 24/7 Support, Email Support, etc. also 8x8 Video Conferencing analytics capabilities include Analytics, and Custom Reports.

8x8 Video Conferencing Customer wins, Customer success stories, Case studies

What benefits does 8x8 Video Conferencing offer for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well 8x8 Video Conferencing solved their business needs. Cuspera uses 204 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Chantelle Group - Retail - Medium

8x8 Work and 8x8 Engage helped Chantelle Group cut total cost of ownership by 60%. The company saw a 75% gain in IT productivity and achieved 100% system uptime. Chantelle improved audio quality, cal...l reliability, and IT management. Employees now use cloud communications for better customer and team experiences. The switch from Fuze to 8x8 enabled faster user provisioning and enhanced analytics.

Read on →

aCommerce - Retail & Ecommerce

8x8 SMS API helped aCommerce improve customer experience in Southeast Asia. aCommerce used to send package tracking and order updates by email. They switched to 8x8 SMS API for faster, more reliable ...communication. The SMS system is easy to use and integrates well. aCommerce now serves over 150 brands and 120 million end customers with better communication.

Read on →

Platform Housing Group - Real Estate

8x8 CPaaS helped Platform Housing Group unify communications after a merger. The group replaced over 20 on-premise servers and added 900 users in just 3 weeks. 39% of repairs are now handled remotely.... Staff and customers benefit from a single, agile platform. Integration with Microsoft Dynamics 365 supports remote work and better service.

Read on →

Paidy - Financial Services

8x8 SMS helped Paidy send one-time passwords to users instantly. Paidy needed fast and reliable message delivery for user verification. 8x8 delivered messages within seconds, even during high-volume ...billing cycles. The support team at 8x8 was responsive and knowledgeable. Paidy chose 8x8 for its speed, reliability, and strong support.

Read on →

Sunrider International - Consumer Goods

8x8 Contact Center helped Sunrider International cut U.S. communication costs by 80% and international costs by 75%. The company replaced its expensive, inflexible Cisco phone system with 8x8’s unifi...ed cloud solution. Sunrider now enjoys 24/7/365 global support from 10 multilingual teams. Employees can work remotely without VPNs, improving flexibility. 8x8’s analytics support better staffing and customer service.

Read on →

Chantelle Group - Apparel & Fashion

8x8 Work and 8x8 Engage helped Chantelle Group cut total cost of ownership by 60%. The company saw a 75% gain in IT productivity and achieved 100% system uptime. Chantelle Group replaced its legacy p...hone system with 8x8’s cloud communications, improving audio quality and connectivity. The migration was seamless, with no disruption to retail or customer service operations. Advanced analytics and simplified IT management now support better customer and employee experiences.

Read on →

8x8 Video Conferencing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.86/5 ★

Read Reviews (11)
Custom Reports

3.77/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.86/5 ★

Read Reviews (11)
Custom Reports

3.77/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for 8x8 Video Conferencing

Overall Risk Meter

Low Medium High

Top Failure Risks for 8x8 Video Conferencing

8x8, Inc. News

Awards

8x8 tops EMG enterprise CX satisfaction study

8x8 has been recognized as a leader in customer experience satisfaction according to a study by EMG, highlighting its strong performance in enterprise CX solutions.

Read more →
Awards

8x8 Ranked No. 1 in CX Product Satisfaction by Enterprise IT Leaders

8x8, Inc. has been ranked No. 1 in customer experience (CX) product satisfaction among major providers, according to a study by Eastern Management Group. The study highlights 8x8's strengths in reliability, operational control, and innovation, particularly in AI application. This recognition underscores 8x8's ability to simplify complex CX environments while maintaining control and visibility for IT leaders.

Read more →
Awards

8x8 Executives Named CRN Channel Chiefs, Wins 9 Palomarr Awards

8x8 has been recognized for its channel leadership with two executives named CRN Channel Chiefs and has won nine Palomarr Insight Awards. The awards highlight 8x8's strengths in contact center, cloud and VoIP telephony, and collaboration, reflecting its partner-first approach and integrated CX, communications, and AI platform.

Read more →
Awards

8x8 Channel Leaders named CRN Channel Chiefs in EMEA and ANZ

8x8's channel leaders, Emily Masterton and David Land, have been recognized as CRN Channel Chiefs in EMEA and ANZ, respectively. Additionally, 8x8 received nine Palomarr Insight Awards for its unified communications and contact center solutions, highlighting its strong partner ecosystem and platform capabilities.

Read more →

8x8, Inc. Profile

Company Name

8x8, Inc.

Company Website

https://www.8x8.com/

HQ Location

675 Creekside Way, Campbell, CA 95008, US

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

IPO