8x8 Video Conferencing Overview

8x8 offers a video conferencing solution that enables collaboration from anywhere on any device. This integrated platform provides seamless audio and video conferencing.

Use Cases

Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using 8x8 Video Conferencing.

Other use cases:

  • Playbook Creation
  • Onboarding
  • Content Sharing
  • Call Analytics
  • Proposal & Quote Management
See all use cases See less use cases

8x8 Video Conferencing Use-Cases and Business Priorities: Customer Satisfaction Data

8x8 Video Conferencing works with different mediums / channels such as Video. Mobile. Offline etc.

8x8 Video Conferencing's features include Recording. and 8x8 Video Conferencing support capabilities include Chat Support, 24/7 Support, Email Support, etc. also 8x8 Video Conferencing analytics capabilities include Analytics, and Custom Reports.

8x8 Video Conferencing, belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on 8x8 Video Conferencing Use Cases

What Are the key features of 8x8 Video Conferencing for Collaboration?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well 8x8 Video Conferencing solved their Webinar and Conferencing needs. Cuspera uses 204 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Case Studies

Insurance

CASE STUDY Allstate

Allstate, a leading insurance company, increased contact center agent efficiency by 20% using 8x8's cloud-based contact center solution.

Telecommunications

CASE STUDY Appian Corporation

8x8 improved customer communication by integrating voice, video, and chat, enhancing customer experience and collaboration. This led to increased efficiency and satisfaction.

8x8 Video Conferencing Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.86/5

Read Reviews (11)
Custom Reports

3.77/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.86/5

Read Reviews (11)
Custom Reports

3.77/5

Read Reviews (7)

Software Failure Risk Guidance

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for 8x8 Video Conferencing

Overall Risk Meter

Low Medium High

Top Failure Risks for 8x8 Video Conferencing

8x8, Inc. News

Partnership

Creovai Joins 8x8's Elite SoldBy8 Tier, Delivering Measurable Results with RealTime ...

8x8 has elevated Creovai to its elite SoldBy8 tier within the 8x8 Technology Partner Ecosystem. This expanded partnership integrates Creovais real-time agent guidance and conversational intelligence with the 8x8 Contact Center platform. The joint solution aims to accelerate agent onboarding, boost productivity, and enhance customer satisfaction through AI-driven customer experience technology.

Awards

8x8 Earns Prestigious SBR International Business Awards Highlighting Leadership in ...

8x8, Inc. received a Silver Stevie Award for Technology Team of the Year and a Bronze Stevie Award for Customer Service Team of the Year at the 21st Annual International Business Awards. The honors recognize 8x8's Professional Services team's customer-centric approach and excellence in cloud communications.

Partnership

8x8 Strengthens Irish Market Presence with Expanded CCMA Ireland Partnership

8x8, Inc. has expanded its partnership with the Customer Contact Management Association (CCMA) Ireland by becoming a Gold corporate sponsor for 2025. This move highlights 8x8's commitment to the Irish market and supports its strategy to deliver integrated, AI-powered customer experience solutions in the region.

Awards

8x8 bags SBR International Business Awards 2025 for CPaaS solution | Singapore Business Review

8x8 won the SBR International Business Awards 2025 for its CPaaS solution, recognizing its excellence in the industry.

8x8, Inc. Profile

Company Name

8x8, Inc.

Company Website

https://www.8x8.com/

HQ Location

675 Creekside Way, Campbell, CA 95008, US

Employees

501-1000

Social

Financials

IPO