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Compare Zendesk Sell vs Spiro

Comparison Summary

For Zendesk Sell vs Spiro comparison, Our AI algorithm looked at 3980 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zendesk Sell and Spiro to solve their respective business needs.

Pros and cons of Zendesk Sell and Spiro

Zendesk Sell is more suited to businesses that require Communication Management with E-Mail and Engagement Management where as Spiro is focused towards Sales Call Management with Phone Calls and Engagement Management with E-Mail .

Both Zendesk Sell and Spiro are CRM software, peers recommend Zendesk Sell for tracking & monitoring communications and lead qualification where as Spiro is more known for call transcription .

logo Zendesk Sell

Focus area

Zendesk Sell is better than Spiro for

Software Failure Risk

  • medium

logo Spiro

Focus area

Spiro is better than Zendesk Sell for

Software Failure Risk

  • medium

About

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Spiro Technologies: Proactive Relationship Management

Age

2007

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

89

54

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


contact list management

creating contact list


sales call management

meeting management



sales document management

proposal & quote management

contract management


lead qualification

lead qualification: demographic

lead qualification: behavioural




helpdesk management


generation of new leads


training & onboarding



pipeline management



workflow management


conversion management


relationship management


social media management

social media analytics

managing social media account


discount management


promotion management



campaign management

campaign analytics



opportunity management


account management


business development



rating and review management


sales review & feedback




follower management



products & pricelist management


competitive intelligence


social media marketing





performance management


influencer marketing


customer feedback management



content management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • video

  • text SMS

  • website

  • user generated content

  • blogs

  • offline

  • trade shows

  • promotions

  • social media

  • games

  • chat

  • Slack

  • See 11 more
  • e-mail

  • phone calls

  • video

  • text SMS

  • website

  • user generated content

  • blogs

  • offline

  • trade shows

  • promotions

  • social media

  • games

  • chat

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting