Compare Voiptime Cloud vs ReadyMode (Formerly XenCALL)

Failure Risk Guidance Security Report ?

Failure Risk for Voiptime Cloud low Failure Risk for ReadyMode (Formerly XenCALL) low

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Comparison Summary

For Voiptime Cloud vs ReadyMode (Formerly XenCALL) comparison, Our AI algorithm looked at 2178 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Voiptime Cloud and ReadyMode (Formerly XenCALL) to solve their respective business needs.

Pros and cons of Voiptime Cloud and ReadyMode (Formerly XenCALL)

Voiptime Cloud is more suited to businesses that require Sales Call Management with Phone Calls and Lead Management with Phone Calls where as ReadyMode (Formerly XenCALL) is focused towards Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls .

Both Voiptime Cloud and ReadyMode (Formerly XenCALL) are Auto Dialer software, peers recommend Voiptime Cloud for contact list management where as ReadyMode (Formerly XenCALL) is more known for social media analytics and social media management .

Voiptime Cloud

Focus area

Voiptime Cloud is better than ReadyMode (Formerly XenCALL) for

contact list management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

ReadyMode (Formerly XenCALL)

Focus area

ReadyMode (Formerly XenCALL) is better than Voiptime Cloud for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Voiptime Cloud

4.7

AI Powered

ReadyMode (Formerly XenCALL)

3.9

AI Powered

About

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

Predictive Dialer and CRM Solution for Call Centers.

Age

2009

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

sales call management

call recording

meeting management

helpdesk management

lead management

contact list management

contacts history

engagement management

Read Reviews (22)

Read Reviews (20)

engaging and following up

Read Reviews (22)

Read Reviews (18)

communication management

Read Reviews (15)

Read Reviews (5)

tracking & monitoring communications

Read Reviews (12)

Read Reviews (4)

sending & publishing communications

telemarketing

sales document management

contract management

workflow management

Read Reviews (10)

Read Reviews (15)

generation of new leads

Read Reviews (5)

Read Reviews (12)

campaign management

campaign analytics

lead engagement

follower management

capturing leads

conversion management

Read Reviews (3)

Read Reviews (4)

business development

Read Reviews (2)

Read Reviews (0)

training & onboarding

lead nurturing

customer feedback management

Read Reviews (2)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

account management

lead tracking

lead qualification

Read Reviews (1)

Read Reviews (13)

relationship management

lead routing

lead analytics

competitive intelligence

coaching

conference call management

lead scoring

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Acquire customers
Increase sales & revenue
Improve efficiency
Launch new products
See 2 more

Increase sales & revenue
Scale best practices
Enhance customer relationships
Acquire customers
Manage risk
Improve efficiency
Improve ROI
See 4 more

Top Channels

Channels Used

phone calls
offline
website
e-mail
events
trade shows
chat
user generated content
blogs
point of sale
See 7 more

phone calls
offline
website
e-mail
events
trade shows
chat
user generated content
blogs
point of sale
See 7 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Compare Voiptime Cloud vs ReadyMode (Formerly XenCALL)

Failure Risk Guidance Security Report ?

Comparison Summary

For Voiptime Cloud vs ReadyMode (Formerly XenCALL) comparison, Our AI algorithm looked at 2178 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Voiptime Cloud and ReadyMode (Formerly XenCALL) to solve their respective business needs.

Pros and cons of Voiptime Cloud and ReadyMode (Formerly XenCALL)

Voiptime Cloud is more suited to businesses that require Sales Call Management with Phone Calls and Lead Management with Phone Calls where as ReadyMode (Formerly XenCALL) is focused towards Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls .

Both Voiptime Cloud and ReadyMode (Formerly XenCALL) are Auto Dialer software, peers recommend Voiptime Cloud for contact list management where as ReadyMode (Formerly XenCALL) is more known for social media analytics and social media management .

Voiptime Cloud

Focus area

Voiptime Cloud is better than ReadyMode (Formerly XenCALL) for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

ReadyMode (Formerly XenCALL)

Focus area

ReadyMode (Formerly XenCALL) is better than Voiptime Cloud for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Voiptime Cloud

Get a personalised risk report for ReadyMode (Formerly XenCALL)

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.