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User.com vs Platformly: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of User.com vs. Platformly is based on a specific set of business needs and context. The comparison uses 1784 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing User.com and Platformly

User.com, Platformly, Dailystory Marketing Suite, Makesbridge, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

User.com covers Engagement Management with Chat, Communication Management with E-Mail, Training & Onboarding with E-Mail, Social Media Management with E-Mail, etc.

Platformly focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Training & Onboarding with E-Mail, Capturing Leads with Website, etc.

"Now I can plan, prepare, execute, manage and evaluate different marketing campaigns fully on my own – I no longer need to wait for ‘some free time’ of our developers. Automations, ease-of-use and time saving – this is what User.com is about. " - Marta Piotrowiak

"I was trying to find an alternative to MailChimp. Platformly has so far exceeded my expectation and I am porting my whole business. " - Michal Mihalic

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo User.com

Focus area

Software Failure Risk

  • medium

logo Platformly

Focus area

Software Failure Risk

  • medium

About

User.com | Marketing & Sales Automation Software

Marketing Automation Platform for Online Businesses

Financials

SERIES B

NA

Business Need

Total Processes
(we found evidences for)

54

38

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


social media management

social media analytics

engaging on social media

scheduling post to social media


campaign management

campaign analytics


helpdesk management


content management

content publishing


generation of new leads


contact list management


workflow management






knowledge management



promotion management


sales document management

proposal & quote management


products & pricelist management



lifetime value management








competitive intelligence


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase customer life time value

  • Improve internal communications

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • website

  • newsletter

  • video

  • phone calls

  • social media

  • offline

  • point of sale

  • mass media

  • review sites

  • Amazon

  • text SMS

  • chat

  • promotions

  • Twitter

  • Facebook

  • LinkedIn

  • Instagram

  • See 15 more
  • e-mail

  • website

  • newsletter

  • video

  • phone calls

  • social media

  • offline

  • point of sale

  • mass media

  • review sites

  • Amazon

  • text SMS

  • chat

  • promotions

  • Twitter

  • Facebook

  • LinkedIn

  • Instagram

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting