cuspera logo CUSPERA

Compare TrustRadius vs TrackMaven

Comparison Summary

For TrustRadius vs TrackMaven comparison, Our AI algorithm looked at 2874 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TrustRadius and TrackMaven to solve their respective business needs.

Pros and cons of TrustRadius and TrackMaven

TrustRadius is more suited to businesses that require Rating And Review Management and Collaboration with Video where as TrackMaven is focused towards Social Media Management with Social Media and Content Management with Social Media .

logo TrustRadius

Focus area

TrustRadius is better than TrackMaven for

Software Failure Risk

  • low

logo TrackMaven

Focus area

Software Failure Risk

  • medium

About

TrustRadius | Software Reviews You Can Trust

TrackMaven | Marketing Analytics Software helps marketers prove ROI and improve results on 18 integrated digital and social channels

Age

2012

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

85

61

Total Goals
(we found evidences for)

16

11

Top Processes

Evidences indicate better relative satisfaction


rating and review management



customer feedback management

measuring customer satisfaction


competitive intelligence


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media



lead qualification

lead qualification: technographic


sales document management

proposal & quote management


content management

searching for content


products & pricelist management


account management


generation of new leads




sales call management

call transcription


campaign management


lifetime value management


training & onboarding



helpdesk management


customer case management





performance management


loyalty management

identify target customers




social media marketing



sales review & feedback


conversion management




advocacy management


contact list management

enriching contact list


business development


influencer marketing




trade show marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Build brand awareness

  • Improve internal communications

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve brand engagement

  • Manage risk

  • Launch new products

  • See 13 more
  • Acquire customers

  • Improve ROI

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Enhance customer relationships

  • See 8 more

Top Channels

Channels Used

  • social media

  • website

  • user generated content

  • blogs

  • Instagram

  • Facebook

  • e-mail

  • Twitter

  • promotions

  • Pinterest

  • offline

  • trade shows

  • LinkedIn

  • phone calls

  • chat

  • Snapchat

  • display advertisement

  • mass media

  • events

  • video

  • See 17 more
  • social media

  • website

  • user generated content

  • blogs

  • Instagram

  • Facebook

  • e-mail

  • Twitter

  • promotions

  • Pinterest

  • offline

  • trade shows

  • LinkedIn

  • phone calls

  • chat

  • Snapchat

  • display advertisement

  • mass media

  • events

  • video

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting