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Compare Truly Voice Platform vs Koncert

Comparison Summary

For Truly Voice Platform vs Koncert comparison, Our AI algorithm looked at 1831 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Truly Voice Platform and Koncert to solve their respective business needs.

Pros and cons of Truly Voice Platform and Koncert

Truly Voice Platform is more suited to businesses that require Sales Call Management with Phone Calls and Communication Management with Phone Calls where as Koncert is focused towards Engagement Management with Phone Calls and Account Management with Phone Calls .

Both Truly Voice Platform and Koncert are Sales Engagement software, peers recommend Truly Voice Platform for conference call management and helpdesk management where as Koncert is more known for engaging with scheduling & cadence .

logo Truly Voice Platform

Focus area

Truly Voice Platform is better than Koncert for

Software Failure Risk

  • low

logo Koncert

Focus area

Koncert is better than Truly Voice Platform for

Software Failure Risk

  • low

About

The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation

Multi-channel sales engagement with personalization at scale

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

39

Total Goals
(we found evidences for)

6

9

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


communication management

tracking & monitoring communications

sending & publishing communications


helpdesk management


engagement management

engaging and following up

engaging with scheduling & cadence


conference call management


workflow management


revenue cycle management



training & onboarding


competitive intelligence


contact list management




campaign management


follower management


sales review & feedback


promotion management


discount management



pipeline management



generation of new leads


account management




business development


conversion management



engaging on social media


social media management

engaging on social media



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Shorten ramp up time

  • Scale best practices

  • See 3 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting