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Compare Squaretalk Matrix vs TrackDrive

Comparison Summary

For Squaretalk Matrix vs TrackDrive comparison, Our AI algorithm looked at 667 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Squaretalk Matrix and TrackDrive to solve their respective business needs.

logo Squaretalk Matrix

Focus area

  • helpdesk management
  • Engagement management With E mail and Chat and Text sms

Squaretalk Matrix is better than TrackDrive for

logo TrackDrive

Focus area

  • communication management
  • Contact list management With Phone calls and Text sms and E mail

TrackDrive is better than Squaretalk Matrix for

About

Squaretalk Matrix Intelligent software that predicts the contact most likely to answer and pairs them with the agent

Trackdrive | Powerful call analytics and web-lead to inbound call automation

Financials

Series A

Business Need

Total Processes
(we found evidences for)

27

19

Total Goals
(we found evidences for)

4

2

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up


contact list management

creating contact list


sales call management


communication management

sending & publishing communications


workflow management


social media management

social media analytics


lead qualification

lead qualification: technographic






campaign management


loyalty management

identify target customers


conversion management



generation of new leads







contract management


sales document management

contract management




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • social media

  • Facebook

  • website

  • See 3 more
  • phone calls

  • e-mail

  • text SMS

  • social media

  • Facebook

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting