Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. SmartReach is based on a specific set of business needs and context. The comparison uses 727 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and SmartReach
Salesforce Sales Cloud Einstein, and SmartReach belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
SmartReach focuses on Communication Management with E-Mail, Generation Of New Leads with E-Mail, Engagement Management with E-Mail, Lead Management with E-Mail, etc.
"Our internal HR bot has handled 83% of our total employee chat engagements. This has allowed our HR teams to focus their time on issues that require human interaction. " - Arto Altincatal
"I made a decision to test SmartReach.io and so we started out with one account and we kind of grew slowly. We found it really good. We made a decision that we would migrate all of our 35 clients that we have. We're continuing to use smartreach.io, a...nd if we get any new client, we would put them straight onto your platform. " - Ben Sullivan
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
Sales engagement made easy with cold email outreach for sales and marketing. Auto follow-ups, Campaign warm up and more
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
47
29
Total Goals
(we found evidences for)
9
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
- See 6 more
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Acquire customers
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Reduce bounce
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Increase sales & revenue
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Scale best practices
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Grow market share
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Enhance customer relationships
- See 3 more
Top Channels
Channels Used
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e-mail
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user generated content
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blogs
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phone calls
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social media
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LinkedIn
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Facebook
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mass media
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games
- See 6 more
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e-mail
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user generated content
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blogs
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phone calls
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social media
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LinkedIn
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Facebook
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mass media
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games
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
