cuspera logo CUSPERA

Salesforce Sales Cloud Einstein vs GMass: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. GMass is based on a specific set of business needs and context. The comparison uses 4902 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and GMass

Salesforce Sales Cloud Einstein, and GMass belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

GMass focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

"For adidas, the most important store in the world is our dot-com site. Period. And Salesforce is an important partner in executing on it. " - KASPER R RSTED

"It's a week now I'm using it and it works very good, also it's easy to understand and the reports are very useful! " - Info Tairs

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo GMass

Focus area

GMass is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales engagement software providing personalized mass email service, email marketing and mail-merge services

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

47

60

Total Goals
(we found evidences for)

9

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management

engaging on social media


products & pricelist management




contact list management

creating contact list


rating and review management


business development


content management


campaign management


conversion management



sales document management

proposal & quote management


helpdesk management


workflow management



lead qualification






lifetime value management


personalized marketing


identify target customers


loyalty management

identify target customers


influencer marketing



outbound marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Reduce bounce

  • Improve brand engagement

  • Build brand awareness

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more
  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting