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Compare Rocket.Chat vs Cisco Jabber

Comparison Summary

This comparison report of Rocket.Chat vs. Cisco Jabber is based on a specific set of business needs and context. The comparison uses 10161 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Rocket.Chat and Cisco Jabber

Rocket.Chat, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Live Chat, whereas Cisco Jabber, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Team Collaboration. Rocket.Chat, Cisco Jabber, Ryver, Wire Collaboration Patform, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Rocket.Chat . It covers Collaboration with Chat, Communication Management with Chat, Sales Document Management with Chat, Conference Call Management with Offline, etc.

Cisco Jabber was established in null. Similar to Rocket.Chat, Cisco Jabber focuses on Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo Rocket.Chat

Focus area

Rocket.Chat is better than Cisco Jabber for

Software Failure Risk

  • low

logo Cisco Jabber

Focus area

Cisco Jabber is better than Rocket.Chat for

Software Failure Risk

  • low

About

Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools

Collaboration software providing unified communications through instant messaging, voice and video calls

Age

1984

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

38

48

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


sales document management

proposal & quote management

contract management


conference call management


content management


workflow management


contact list management



training & onboarding


engagement management

engaging and following up



campaign management


touchpoint management


opportunity management



follower management


distribution management


conversion management


community building


channel management


knowledge management


helpdesk management




sales call management

meeting management


customer case management


revenue cycle management


business development


rating and review management




trade show marketing



Top Goals

Goals Achieved

  • Improve internal communications

  • Improve stakeholder relations

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • See 3 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • offline

  • chat

  • video

  • events

  • trade shows

  • e-mail

  • on premises

  • mobile

  • website

  • mobile app

  • mass media

  • Skype

  • text SMS

  • Slack

  • point of sale

  • social media

  • promotions

  • Facebook

  • support groups

  • See 17 more
  • phone calls

  • offline

  • chat

  • video

  • events

  • trade shows

  • e-mail

  • on premises

  • mobile

  • website

  • mobile app

  • mass media

  • Skype

  • text SMS

  • Slack

  • point of sale

  • social media

  • promotions

  • Facebook

  • support groups

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting