cuspera logo CUSPERA

Phocas vs Toucan Toco Analytics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Phocas vs. Toucan Toco Analytics is based on a specific set of business needs and context. The comparison uses 2712 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Phocas and Toucan Toco Analytics

Phocas, Toucan Toco Analytics, Stratum Analytics, SAP Lumira, etc., belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Phocas covers Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.

Toucan Toco Analytics focuses on Engagement Management, Collaboration with Chat, Social Media Management, Competitive Intelligence, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Phocas

Focus area

Software Failure Risk

  • medium

logo Toucan Toco Analytics

Focus area

Software Failure Risk

  • low

About

Phocas: Business Intelligence Software and Data Analytics

Unlock the insight culture at scale with Data Stories

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

39

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


helpdesk management




contact list management


training & onboarding


loyalty management

identify target customers


generation of new leads


products & pricelist management




sales incentive management


campaign management

campaign monitoring


social media management

social media analytics


revenue cycle management


engagement management

engaging and following up


business development


rating and review management




performance management


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


lifetime value management


sales document management



workflow management






content management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more
  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Enhance customer relationships

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • See 4 more

Top Channels

Channels Used

  • chat

  • phone calls

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • review sites

  • Amazon

  • omnichannel

  • mobile

  • print media

  • newspaper

  • See 10 more
  • chat

  • phone calls

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • review sites

  • Amazon

  • omnichannel

  • mobile

  • print media

  • newspaper

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting