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Compare OpenBack vs LINK Mobility

Comparison Summary

For OpenBack vs LINK Mobility comparison, Our AI algorithm looked at 1252 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OpenBack and LINK Mobility to solve their respective business needs.

Pros and cons of OpenBack and LINK Mobility

OpenBack is more suited to businesses that require Engagement Management with Mobile and Communication Management with E-Mail where as LINK Mobility is focused towards Engagement Management with Promotions and Communication Management .

logo OpenBack

Focus area

Software Failure Risk

  • low

logo LINK Mobility

Focus area

LINK Mobility is better than OpenBack for

Software Failure Risk

  • medium

About

Mobile Engagement Platform to balance the engagement with user experience

Mobile solutions and Global CPaaS Provider

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

33

Total Goals
(we found evidences for)

8

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications


campaign management

campaign analytics




social media management

engaging on social media

scheduling post to social media


lifetime value management


generation of new leads


customer feedback management

measuring customer satisfaction


workflow management


customise loyalty program


loyalty management

customise loyalty program



contact list management



sales document management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Launch new products

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve digital and social presence

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • chat

  • mobile

  • promotions

  • text SMS

  • coupons

  • Whatsapp

  • mobile app

  • phone calls

  • e-mail

  • website

  • omnichannel

  • offline

  • on premises

  • See 10 more
  • chat

  • mobile

  • promotions

  • text SMS

  • coupons

  • Whatsapp

  • mobile app

  • phone calls

  • e-mail

  • website

  • omnichannel

  • offline

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting