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Compare Meltwater consumer insights vs Meltwater Social Media Analytics

Comparison Summary

For Meltwater consumer insights vs Meltwater Social Media Analytics comparison, Our AI algorithm looked at 2515 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Meltwater consumer insights and Meltwater Social Media Analytics to solve their respective business needs.

Pros and cons of Meltwater consumer insights and Meltwater Social Media Analytics

Meltwater consumer insights is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Meltwater Social Media Analytics is focused towards Social Media Management with Social Media and Engagement Management with Social Media .

logo Meltwater consumer insights

Focus area

Software Failure Risk

  • medium

logo Meltwater Social Media Analytics

Focus area

Software Failure Risk

  • medium

About

Consumer insights platform to uncover high-value insights.

Meltwater Social Media Analytics | Empowering marketers with social insights for action

Financials

Business Need

Total Processes
(we found evidences for)

57

56

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



reputation management


competitive intelligence


generation of new leads


customer feedback management


opportunity management



campaign management

campaign monitoring

campaign analytics



social media marketing


sales call management

call transcription


rating and review management



helpdesk management


sales document management

proposal & quote management




content management


products & pricelist management


training & onboarding




influencer management


motivation management


influencer marketing



conversion management


touchpoint management




international marketing



workflow management



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve efficiency

  • See 8 more
  • Build brand awareness

  • Acquire customers

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • social media

  • Twitter

  • Facebook

  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • Instagram

  • user generated content

  • blogs

  • mobile

  • Pinterest

  • mobile app

  • newsletter

  • review sites

  • See 13 more
  • social media

  • Twitter

  • Facebook

  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • Instagram

  • user generated content

  • blogs

  • mobile

  • Pinterest

  • mobile app

  • newsletter

  • review sites

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting