Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve internal communications
-
Improve efficiency
-
Launch new products
-
Improve brand engagement
-
Improve digital and social presence
-
Grow market share
- See 6 more
-
Increase sales & revenue
-
Acquire customers
-
Enhance customer relationships
-
Improve internal communications
- See 1 more
Top Channels
Channels Used
-
chat
-
website
-
video
-
phone calls
-
mobile
-
support groups
-
mobile app
-
e-mail
-
Skype
-
display advertisement
-
offline
-
point of sale
- See 9 more
-
chat
-
website
-
video
-
phone calls
-
mobile
-
support groups
-
mobile app
-
e-mail
-
Skype
-
display advertisement
-
offline
-
point of sale
- See 9 more
