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Compare livepro vs ComAround Knowledge™

Comparison Summary

For livepro vs ComAround Knowledge™ comparison, Our AI algorithm looked at 1517 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using livepro and ComAround Knowledge™ to solve their respective business needs.

Pros and cons of livepro and ComAround Knowledge™

livepro is more suited to businesses that require Knowledge Management and Engagement Management where as ComAround Knowledge™ is focused towards Knowledge Management and Helpdesk Management with Promotions .

Both livepro and ComAround Knowledge™ are Knowledge Management software, peers recommend livepro for engagement management and engaging and following up where as ComAround Knowledge™ is more known for knowledge management and sharing knowledge .

logo livepro

Focus area

livepro is better than ComAround Knowledge™ for

Software Failure Risk

  • medium

logo ComAround Knowledge™

Focus area

ComAround Knowledge™ is better than livepro for

Software Failure Risk

  • low

About

livepro: Customer Experience Knowledge Management

Tools for Knowledge Management - ComAround

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

28

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


training & onboarding


helpdesk management


contact list management


content management


social media management

social media analytics


communication management

sending & publishing communications



lifetime value management


sales call management


workflow management


customer case management


campaign management

campaign analytics


rating and review management





Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more
  • Scale best practices

  • Enhance customer relationships

  • Launch new products

  • Improve ROI

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • video

  • promotions

  • phone calls

  • support groups

  • website

  • offline

  • on premises

  • See 6 more
  • user generated content

  • blogs

  • video

  • promotions

  • phone calls

  • support groups

  • website

  • offline

  • on premises

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting