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Compare Linkedin Talent vs Freshdesk Customer Success

Failure Risk Guidance Security Report ?

Failure Risk for Linkedin Talent medium Failure Risk for Freshdesk Customer Success medium
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Comparison Summary

For Linkedin Talent vs Freshdesk Customer Success comparison, Our AI algorithm looked at 2170 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Linkedin Talent and Freshdesk Customer Success to solve their respective business needs.

Pros and cons of Linkedin Talent and Freshdesk Customer Success

Linkedin Talent is more suited to businesses that require Engagement Management with Social Media and Communication Management with Social Media where as Freshdesk Customer Success is focused towards Workflow Management and Engagement Management .

logo Linkedin Talent

Focus area

Software Failure Risk

  • medium

logo Freshdesk Customer Success

Focus area

Freshdesk Customer Success is better than Linkedin Talent for

Software Failure Risk

  • medium

About

Recruiting Solutions for the Perfect Hire

Customer Success Software to strengthen customer relationships

Age

2003

2010

Financials

PRIVATE

SERIES H

Business Need

Total Processes
(we found evidences for)

64

39

Total Goals
(we found evidences for)

12

13

Top Processes

Evidences indicate better relative satisfaction

advertisement

Read Reviews (42)

Read Reviews (1)

engagement management

Read Reviews (40)

Read Reviews (66)

engaging and following up

Read Reviews (38)

Read Reviews (42)

communication management

Read Reviews (39)

Read Reviews (7)

sending & publishing communications

Read Reviews (35)

Read Reviews (7)

generation of new leads

Read Reviews (32)

Read Reviews (2)

collaboration

Read Reviews (13)

Read Reviews (0)

business development

Read Reviews (7)

Read Reviews (0)

sales document management

Read Reviews (6)

Read Reviews (4)

contract management

Read Reviews (5)

Read Reviews (4)

training & onboarding

Read Reviews (6)

Read Reviews (19)

campaign management

Read Reviews (4)

Read Reviews (2)

social media management

Read Reviews (4)

Read Reviews (3)

social media analytics

Read Reviews (3)

Read Reviews (3)

courses & assessment

Read Reviews (4)

Read Reviews (0)

identify skill gaps

Read Reviews (4)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (83)

knowledge management

Read Reviews (3)

Read Reviews (0)

sales call management

Read Reviews (3)

Read Reviews (2)

customer feedback management

Read Reviews (3)

Read Reviews (9)

measuring net promoter score

Read Reviews (0)

Read Reviews (7)

content management

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (2)

rating and review management

Read Reviews (2)

Read Reviews (2)

category management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (5)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (11)

contact list management

Read Reviews (0)

Read Reviews (5)

customer case management

Read Reviews (0)

Read Reviews (2)

renewal management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Improve digital and social presence

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve consistency

  • Grow market share

  • Increase sales & revenue

  • Improve internal communications

  • See 9 more

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Increase sales & revenue

  • Manage risk

  • Scale best practices

  • Improve consistency

  • Improve efficiency

  • Improve ROI

  • Launch new products

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve navigation

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • games

  • phone calls

  • promotions

  • chat

  • offline

  • point of sale

  • user generated content

  • blogs

  • See 6 more

  • e-mail

  • games

  • phone calls

  • promotions

  • chat

  • offline

  • point of sale

  • user generated content

  • blogs

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting