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Lately vs Khoros Care: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Lately vs. Khoros Care is based on a specific set of business needs and context. The comparison uses 2540 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Lately and Khoros Care

Lately, Khoros Care, Viraltag Social Media Marketing Tool, Hopper Instagram marketing, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Lately covers Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Social Media Marketing with Social Media, etc.

Khoros Care focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Lately

Focus area

Lately is better than Khoros Care for

Software Failure Risk

  • medium

logo Khoros Care

Focus area

Khoros Care is better than Lately for

Software Failure Risk

  • medium

About

Marketing Dashboard for Teams | Lately

Digital customer care with AI-powered workflows and operational analytics

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

55

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction


social media management

scheduling post to social media

engaging on social media

social media analytics

managing social media account

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


content management

content publishing


engagement management

engaging and following up


social media marketing


campaign management

campaign analytics



calendar management


business development


workflow management


customer case management


sales document management

proposal & quote management




helpdesk management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


training & onboarding


lifetime value management


creating contact list


contact list management

creating contact list


conversion management



distribution management



Top Goals

Goals Achieved

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve visibility

  • See 7 more

Top Channels

Channels Used

  • social media

  • mobile

  • phone calls

  • chat

  • e-mail

  • mobile app

  • Facebook

  • website

  • Twitter

  • mass media

  • text SMS

  • Whatsapp

  • video

  • omnichannel

  • Instagram

  • offline

  • on premises

  • games

  • user generated content

  • blogs

  • See 17 more
  • social media

  • mobile

  • phone calls

  • chat

  • e-mail

  • mobile app

  • Facebook

  • website

  • Twitter

  • mass media

  • text SMS

  • Whatsapp

  • video

  • omnichannel

  • Instagram

  • offline

  • on premises

  • games

  • user generated content

  • blogs

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting