cuspera logo CUSPERA

Karma CRM vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Karma CRM vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 4089 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Karma CRM and BUSINESSNEXT (formerly CRMNEXT)

Karma CRM, BUSINESSNEXT (formerly CRMNEXT), Revamp CRM, ClientLook, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Karma CRM covers Engagement Management with E-Mail, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Karma CRM

Focus area

Karma CRM is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • low

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Karma CRM for

Software Failure Risk

  • low

About

karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

The #1 CRM For Banking And Insurance

Age

2009

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

38

24

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

contract management


relationship management




campaign management

campaign monitoring


customer feedback management


helpdesk management


sales call management



discount management


conversion management


promotion management




calendar management


monitoring social media


engaging on social media


social media analytics


social media management

monitoring social media

engaging on social media

social media analytics





knowledge management


segmentation and targeting


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting