Overview: Intouch CRM and PlanPlus Online as CRM Category solutions.
Intouch CRM excels in providing helpdesk and contact list management, ideal for large enterprises with a focus on data import/export. It supports customer acquisition and improved relationships. PlanPlus Online emphasizes collaboration and relationship management, catering well to smaller businesses in management consulting or financial services. It enhances relationships and revenue, appealing to users needing robust collaboration tools.
Intouch CRM: InTouchCRM is an award-winning platform that integrates CRM, email marketing, and task management for small businesses. It enables secure cloud storage, automated campaigns, and personalized communication to enhance sales and organization.
PlanPlus Online: PlanPlus Online is a productivity software system for leaders to plan, execute, and achieve goals. It helps users discover their mission, get organized, and use an online calendar and planner.
Intouch CRM and PlanPlus Online: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Intouch CRM supports helpdesk management, which is fantastic for handling customer queries efficiently. read more →
PlanPlus Online focuses on collaboration and engagement management, essential for teams working closely together. read more →
Business Goals
Intouch CRM primarily helps in acquiring new customers and improving customer relationships. read more →
PlanPlus Online aims to enhance existing customer relationships and increase sales and revenue. read more →
Core Features
Intouch CRM offers extensive data export/import options and custom reports, fitting for data-focused enterprises. read more →
PlanPlus Online provides strong integration features and custom report generation for strategic decision-making. read more →
Vendor Support
Intouch CRM provides 24/7 support, chat, phone, and email, great for businesses needing constant access to assistance. read more →
PlanPlus Online also offers 24/7 support with additional chat and phone support, suitable for immediate collaboration needs. read more →
Segments and Industries
Intouch CRM is widely used by large enterprises and particularly popular in the sports industry. read more →
PlanPlus Online is favored by management consulting and financial services industries, catering to a range of company sizes. read more →
Operational Alignment
Intouch CRM fits seamlessly into operational workflows of large companies, providing tools like billing management. read more →
PlanPlus Online is designed for flexibility, adapting well to various operational complexities, especially in team environments. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Intouch CRM in Action: Unique Use Cases
Why is Intouch CRM the best choice for Helpdesk Management?
How efficiently Does Intouch CRM manage your Contact List Management?
PlanPlus Online in Action: Unique Use Cases
How efficiently Does PlanPlus Online manage your Collaboration?
What Are the key features of PlanPlus Online for Relationship Management?
How does PlanPlus Online facilitate Coaching?
News
Latest PlanPlus Online News
Product Enhancements Release Notes September 2025
PlanPlus Online released version 5.62 on September 18, 2025, introducing enhancements like smarter value management with Vision Board rename functionality, improved task organization with a new Category field, and UI/UX updates. Bug fixes include resolving demo request errors and correcting support hyperlink redirections during subscription cancellations.
