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Intouch CRM vs IXACT Contact: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch CRM medium Failure Risk for IXACT Contact low
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Comparison Summary

This comparison report of Intouch CRM vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 1445 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and IXACT Contact

Intouch CRM, IXACT Contact, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

"Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any oth...er small business looking to grow! " - Adrian Cunnington

"Our main focus was finding a new CRM and website solution that would help our agents to manage their database and online presence. With IXACT Contact we found what we were looking for and so much more. IXACT Contact gives our agents all the tools th...ey need to stay organized, keep in touch, and build a strong online presence. Agents love the ease of use and support has been truly great in assisting agents with their CRM and website set up. " - Craig Plantz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Software Failure Risk

  • medium

logo IXACT Contact

Focus area

IXACT Contact is better than Intouch CRM for

Software Failure Risk

  • low

About

CRM system with full Sales and Marketing Features

Real Estate CRM & Marketing Automation System to win more business

Age

2005

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

54

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (47)

Read Reviews (7)

contact list management

Read Reviews (46)

Read Reviews (79)

lead qualification

Read Reviews (28)

Read Reviews (3)

lead qualification: behavioural

Read Reviews (5)

Read Reviews (1)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

lead qualification: firmographic

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (1)

billing and invoice management

Read Reviews (16)

Read Reviews (0)

market survey

Read Reviews (16)

Read Reviews (0)

pipeline management

Read Reviews (16)

Read Reviews (5)

generation of new leads

Read Reviews (12)

Read Reviews (24)

calendar management

Read Reviews (7)

Read Reviews (9)

communication management

Read Reviews (7)

Read Reviews (42)

sending & publishing communications

Read Reviews (7)

Read Reviews (31)

conversion management

Read Reviews (7)

Read Reviews (9)

customer feedback management

Read Reviews (6)

Read Reviews (0)

discount management

Read Reviews (5)

Read Reviews (0)

promotion management

Read Reviews (5)

Read Reviews (0)

engagement management

Read Reviews (5)

Read Reviews (21)

engaging and following up

Read Reviews (3)

Read Reviews (20)

social media marketing

Read Reviews (5)

Read Reviews (4)

knowledge management

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (26)

customer case management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (1)

engaging on social media

Read Reviews (0)

Read Reviews (6)

scheduling post to social media

Read Reviews (0)

Read Reviews (5)

managing social media account

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (16)

engaging on social media

Read Reviews (0)

Read Reviews (6)

scheduling post to social media

Read Reviews (0)

Read Reviews (5)

managing social media account

Read Reviews (0)

Read Reviews (2)

content publishing

Read Reviews (0)

Read Reviews (2)

searching for content

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (9)

content publishing

Read Reviews (0)

Read Reviews (2)

searching for content

Read Reviews (0)

Read Reviews (2)

contract management

Read Reviews (0)

Read Reviews (4)

sales document management

Read Reviews (0)

Read Reviews (7)

contract management

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting