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Compare inSided community vs Amity Social Cloud

Failure Risk Guidance Security Report ?

Failure Risk for inSided community medium Failure Risk for Amity Social Cloud low
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Comparison Summary

For inSided community vs Amity Social Cloud comparison, Our AI algorithm looked at 1412 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using inSided community and Amity Social Cloud to solve their respective business needs.

Pros and cons of inSided community and Amity Social Cloud

inSided community is more suited to businesses that require Engagement Management and Helpdesk Management with Phone Calls where as Amity Social Cloud is focused towards Engagement Management with Social Media and Content Management .

logo inSided community

Focus area

Software Failure Risk

  • medium

logo Amity Social Cloud

Focus area

Software Failure Risk

  • low

About

Central platform for engagement amongst customers in different categories

Supercharges your platform with social features from Feeds and Chat to Stories and Live Streaming.

Age

2011

Financials

SERIES E

PRIVATE

Business Need

Total Processes
(we found evidences for)

40

35

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (61)

Read Reviews (159)

engaging and following up

Read Reviews (42)

Read Reviews (100)

helpdesk management

Read Reviews (21)

Read Reviews (1)

contact list management

Read Reviews (15)

Read Reviews (1)

customer feedback management

Read Reviews (11)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (6)

Read Reviews (2)

content management

Read Reviews (10)

Read Reviews (12)

content tracking

Read Reviews (5)

Read Reviews (0)

content curation

Read Reviews (3)

Read Reviews (2)

content publishing

Read Reviews (0)

Read Reviews (5)

knowledge management

Read Reviews (10)

Read Reviews (0)

sharing knowledge

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (6)

Read Reviews (0)

lifetime value management

Read Reviews (4)

Read Reviews (0)

products & pricelist management

Read Reviews (4)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (8)

customise loyalty program

Read Reviews (1)

Read Reviews (7)

workflow management

Read Reviews (2)

Read Reviews (1)

communication management

Read Reviews (2)

Read Reviews (5)

sending & publishing communications

Read Reviews (2)

Read Reviews (1)

rating and review management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (1)

training & onboarding

Read Reviews (1)

Read Reviews (4)

social media management

Read Reviews (1)

Read Reviews (7)

engaging on social media

Read Reviews (1)

Read Reviews (7)

personalized marketing

Read Reviews (0)

Read Reviews (8)

social media marketing

Read Reviews (0)

Read Reviews (6)

campaign management

Read Reviews (0)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (4)

contract management

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • social media

  • video

  • chat

  • promotions

  • mass media

  • television

  • See 3 more

  • social media

  • video

  • chat

  • promotions

  • mass media

  • television

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting