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Informizely platform vs Luciq (formerly Instabug): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Informizely platform vs. Luciq (formerly Instabug) is based on a specific set of business needs and context. The comparison uses 4176 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Informizely platform and Luciq (formerly Instabug)

Informizely platform, and Luciq (formerly Instabug) belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Informizely platform covers Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

Luciq (formerly Instabug) focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

"Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended! " - Peter Abrahamse

"I've had plenty of apps break on me and I try to take a screenshot so that I can send it to support and I always get a little disappointed when I don’t see Instabug. It’s just like, ‘Don’t you want to know when your app isn’t working? " - Wells Riley

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Informizely platform

Focus area

Software Failure Risk

  • low

logo Luciq (formerly Instabug)

Focus area

Luciq (formerly Instabug) is better than Informizely platform for

Software Failure Risk

  • medium

About

Survey Platform to Improve Website, Service and Conversion Rate

Agentic AI for Mobile Observability & Experience

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

45

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


communication management

sending & publishing communications


promotion management


discount management


engagement management

engaging and following up



conversion management


social media management

social media analytics


loyalty management

identify target customers


generation of new leads


sales review & feedback


lifetime value management


training & onboarding


contact list management


workflow management


helpdesk management


products & pricelist management



segmentation and targeting


relationship management


rating and review management




lead qualification: technographic


lead qualification

lead qualification: technographic


reputation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more
  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more
  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting