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IBM Maximo vs CRM Runner: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of IBM Maximo vs. CRM Runner is based on a specific set of business needs and context. The comparison uses 2104 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing IBM Maximo and CRM Runner

IBM Maximo, and CRM Runner belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

IBM Maximo covers Workflow Management, Order Management, Sales Document Management, Performance Management, etc.

CRM Runner focuses on Sales Document Management, Communication Management with E-Mail, Generation Of New Leads with Website, Engagement Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo IBM Maximo

Focus area

Software Failure Risk

  • low

logo CRM Runner

Focus area

Software Failure Risk

  • low

About

Streamline your asset management

CRM RUNNER - #1 CRM Software | Field Management Software

Age

1911

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

37

40

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

contract management



performance management



helpdesk management


campaign management



training & onboarding


engagement management

engaging and following up



communication management

sending & publishing communications



customer feedback management

measuring customer satisfaction


community building



knowledge management


generation of new leads




sales call management


contact list management


referral management


social media analytics


social media management

social media analytics




Top Goals

Goals Achieved

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Improve stakeholder relations

  • Launch new products

  • Grow market share

  • Increase sales & revenue

  • Acquire customers

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • website

  • e-mail

  • chat

  • video

  • offline

  • on premises

  • display advertisement

  • See 6 more
  • phone calls

  • text SMS

  • website

  • e-mail

  • chat

  • video

  • offline

  • on premises

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting