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Compare IBM Cognos Analytics vs Toucan Toco Analytics

Comparison Summary

For IBM Cognos Analytics vs Toucan Toco Analytics comparison, Our AI algorithm looked at 4985 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using IBM Cognos Analytics and Toucan Toco Analytics to solve their respective business needs.

Pros and cons of IBM Cognos Analytics and Toucan Toco Analytics

IBM Cognos Analytics is more suited to businesses that require Social Media Management and Competitive Intelligence where as Toucan Toco Analytics is focused towards Engagement Management and Collaboration with Chat .

logo IBM Cognos Analytics

Focus area

Software Failure Risk

  • medium

logo Toucan Toco Analytics

Focus area

Toucan Toco Analytics is better than IBM Cognos Analytics for

Software Failure Risk

  • low

About

Unlock the value of your data in new ways and accelerate your journey to AI

Unlock the insight culture at scale with Data Stories

Age

1911

Financials

IPO

Business Need

Total Processes
(we found evidences for)

38

39

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


competitive intelligence





engagement management

engaging and following up



training & onboarding


communication management

sending & publishing communications


performance management


helpdesk management


sales document management

proposal & quote management


generation of new leads


knowledge management


workflow management


content management



customer case management



business development



products & pricelist management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction





lifetime value management


Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Enhance customer relationships

  • Grow market share

  • See 4 more
  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Enhance customer relationships

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • See 4 more

Top Channels

Channels Used

  • chat

  • phone calls

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • review sites

  • Amazon

  • omnichannel

  • mobile

  • print media

  • newspaper

  • See 10 more
  • chat

  • phone calls

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • review sites

  • Amazon

  • omnichannel

  • mobile

  • print media

  • newspaper

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting