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Compare Higher Logic Online Community vs Salesforce Community Cloud

Failure Risk Guidance Security Report ?

Failure Risk for Higher Logic Online Community medium Failure Risk for Salesforce Community Cloud low
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Comparison Summary

For Higher Logic Online Community vs Salesforce Community Cloud comparison, Our AI algorithm looked at 2594 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Higher Logic Online Community and Salesforce Community Cloud to solve their respective business needs.

Pros and cons of Higher Logic Online Community and Salesforce Community Cloud

Higher Logic Online Community is more suited to businesses that require Engagement Management and Collaboration where as Salesforce Community Cloud is focused towards Engagement Management with User Generated Content and Collaboration with Mobile .

logo Higher Logic Online Community

Focus area

Software Failure Risk

  • medium

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than Higher Logic Online Community for

Software Failure Risk

  • low

About

Engagement tool for an ongoing, meaningful interaction with customers, members, and employees

Online Community Software - Salesforce.com

Age

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

64

50

Total Goals
(we found evidences for)

11

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (253)

Read Reviews (60)

engaging and following up

Read Reviews (225)

Read Reviews (37)

collaboration

Read Reviews (43)

Read Reviews (34)

communication management

Read Reviews (20)

Read Reviews (11)

sending & publishing communications

Read Reviews (11)

Read Reviews (7)

coaching

Read Reviews (17)

Read Reviews (0)

content management

Read Reviews (17)

Read Reviews (4)

content sharing

Read Reviews (12)

Read Reviews (0)

advertisement

Read Reviews (13)

Read Reviews (8)

training & onboarding

Read Reviews (12)

Read Reviews (5)

customer feedback management

Read Reviews (8)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (5)

measuring net promoter score

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (8)

Read Reviews (0)

generation of new leads

Read Reviews (8)

Read Reviews (0)

competitive intelligence

Read Reviews (7)

Read Reviews (2)

community building

Read Reviews (7)

Read Reviews (18)

helpdesk management

Read Reviews (7)

Read Reviews (5)

sales document management

Read Reviews (6)

Read Reviews (2)

workflow management

Read Reviews (3)

Read Reviews (6)

lifetime value management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (25)

courses & assessment

Read Reviews (3)

Read Reviews (0)

create learning path

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (3)

Read Reviews (11)

social media marketing

Read Reviews (2)

Read Reviews (0)

trade show marketing

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

subscription management

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (1)

Read Reviews (8)

rating and review management

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (2)

opportunity management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting