GoSurvey vs. LimeSurvey: Comparing Best Customer Feedback Management Solutions 2026

Overview: GoSurvey and LimeSurvey as Customer Feedback Management Category solutions.

GoSurvey and LimeSurvey serve the Customer Feedback Management category with unique strengths. GoSurvey excels in analytics and custom reporting, supported by robust 24/7 customer support. It engages large enterprises and mid-market players. LimeSurvey stands out for its communication management capabilities, with a strong focus on large enterprises in IT services. It provides comprehensive vendor support options, making it a versatile choice for diverse industries.

GoSurvey: GoSurvey is an offline survey app designed for Android, iPad, and iPhone. It is ideal for field researchers, NGOs, and businesses to collect data without internet.

LimeSurvey: LimeSurvey is a free, open-source online survey tool for quickly creating questionnaires, polls, and surveys. It is designed to be easy to use.

GoSurvey LimeSurvey
Key Capabilities Supported GoSurvey facilitates feedback collection, social media analytics, and engages through conversational surveys, aligning with users' need for comprehensive feedback channels. → LimeSurvey offers communication management and feedback collection capabilities, addressing users' needs for integrating feedback into broader communication strategies. →
Business Goals GoSurvey focuses on improving customer satisfaction and acquiring customers, which aligns with businesses seeking to enhance their customer service and market presence. → LimeSurvey aims to improve customer satisfaction and acquire new clients, catering to companies focusing on enhancing customer experience and expanding their customer base. →
Core Features GoSurvey's standout features include analytics, custom reports, and data integration, meeting the needs of large-scale operations requiring in-depth data insights. → LimeSurvey highlights its custom reports and data import features that are particularly useful to IT services needing structured data management. →
Vendor Support GoSurvey offers 24/7 support with phone, email, and chat options, catering to businesses needing constant support and guidance. → LimeSurvey provides 24/7 support primarily through direct contact methods, reflecting the need for rapid communication and troubleshooting. →
Segments and Industries GoSurvey is predominantly used by large enterprises and mid-market companies, with a strong presence in food & beverages and research sectors. → LimeSurvey is widely used by large enterprises and IT services, indicating its capability to handle complex service requirements and diverse user bases. →
Operational Alignment GoSurvey fits well into large-scale enterprise workflows, offering solutions that cater to extensive market operations and research tasks. → LimeSurvey integrates smoothly into IT and administrative workflows, supporting operational needs for consistent feedback and data management. →
lightning

Applying your context and needs changes the comparison

GoSurvey and LimeSurvey: Best activities based on customer satisfaction

GoSurvey in Action: Unique Activities

What benefits does GoSurvey offer for Collecting Feedback?
GoSurvey facilitates data collection for diverse purposes, including market research, lead capture, and customer feedback. nIt enables the creation of custom surveys for various applications, including quality control and employee engagement. nGoSurvey emphasizes customer feedback and provides tools to measure customer satisfaction and loyalty.
"...It can be used for market research, trade show lead capture, gathering customer feedback, employee engagement surveys and much more...." Peer review
What solutions does GoSurvey provide for Market Research?
GoSurvey empowers businesses to effectively and efficiently collect data for various purposes. nThese purposes include market research, gathering customer feedback, capturing leads at trade shows, and conducting employee engagement surveys. nGoSurvey allows researchers to conduct market research surveys using smartphones and tablets, even when offline.
"...GoSurvey enables market research, caputure leads, and more. ...." Peer review by jose m., Telemarketer, Telecommunications
What Are the key features of GoSurvey for Capturing Leads?
GoSurvey enables businesses to collect lead information digitally, even without internet access. The platform facilitates lead capture at trade shows, streamlining the process of gathering customer feedback and market research data. GoSurvey assists businesses in improving lead follow-up efficiency, ultimately contributing to business growth.
"...A few use cases include - conducting market research, gathering customer feedback, capturing leads at trade shows and much more. ..." Offline Survey App for Market Research & Data Collection

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

GoSurvey LimeSurvey
Peer score 4.5 4.4
Peer insights 829 552
Top industries
Food & Beverages 27.0%
Research 19.0%
Internet 8.0%
Information Technology And Services 30.0%
Research 11.0%
Government Administration 8.0%
SMB and Mid-Market 85.0% 61.0%
Enterprise 15.0% 39.0%