cuspera logo CUSPERA

Glance Guided CX vs CloudBees: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Glance Guided CX vs. CloudBees is based on a specific set of business needs and context. The comparison uses 2017 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Glance Guided CX and CloudBees

Glance Guided CX, CloudBees, AgilityPortal, Quire, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Glance Guided CX covers Engagement Management, Collaboration with Mobile, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

CloudBees focuses on Training & Onboarding, Workflow Management, Engagement Management, Lifetime Value Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Glance Guided CX

Focus area

Software Failure Risk

  • medium

logo CloudBees

Focus area

Software Failure Risk

  • medium

About

Cobrowse, Screen Share, and Mobile CX for Enterprises

Driving the Future of Software Delivery

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

30

35

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



helpdesk management


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management


lifetime value management


loyalty management

customise loyalty program


workflow management


training & onboarding


communication management

sending & publishing communications


knowledge management


generation of new leads


pipeline management


community building


products & pricelist management


social media analytics


social media management

social media analytics


contract management


sales document management

contract management


international marketing


compliance & governance


business development


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Increase customer life time value

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Improve internal communications

  • See 7 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Launch new products

  • Improve stakeholder relations

  • Build brand awareness

  • Manage risk

  • Increase sales & revenue

  • See 7 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • video

  • phone calls

  • e-mail

  • review sites

  • Amazon

  • See 4 more
  • user generated content

  • blogs

  • video

  • phone calls

  • e-mail

  • review sites

  • Amazon

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting