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FieldAware vs CRM Runner: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FieldAware vs. CRM Runner is based on a specific set of business needs and context. The comparison uses 1994 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FieldAware and CRM Runner

FieldAware, CRM Runner, Fieldpoint, B2Field, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FieldAware covers Sales Document Management, Order Management with Video, Customer Feedback Management with Mobile, Workflow Management with Mobile, etc.

CRM Runner focuses on Sales Document Management, Communication Management with E-Mail, Generation Of New Leads with Website, Engagement Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FieldAware

Focus area

FieldAware is better than CRM Runner for

Software Failure Risk

  • medium

logo CRM Runner

Focus area

CRM Runner is better than FieldAware for

Software Failure Risk

  • low

About

FieldAware: Efficient Scheduling and Dispatch

CRM RUNNER - #1 CRM Software | Field Management Software

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

43

40

Total Goals
(we found evidences for)

11

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management



customer feedback management

measuring customer satisfaction


workflow management


contact list management


competitive intelligence


social media management

social media analytics


billing and invoice management


knowledge management


communication management

sending & publishing communications


training & onboarding


engagement management

engaging and following up


campaign management

campaign analytics





lead qualification

lead qualification: technographic






generation of new leads



sales call management


helpdesk management


referral management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • website

  • e-mail

  • chat

  • video

  • offline

  • on premises

  • display advertisement

  • See 6 more
  • phone calls

  • text SMS

  • website

  • e-mail

  • chat

  • video

  • offline

  • on premises

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting