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ClickPoint Software vs Dialpad Ai Voice: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ClickPoint Software vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 3543 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ClickPoint Software and Dialpad Ai Voice

ClickPoint Software, Dialpad Ai Voice, Velocify, Kixie Integrated Voice, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ClickPoint Software covers Lead Management, Helpdesk Management with Phone Calls, Lead Scoring with Phone Calls, Engagement Management, etc.

Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

"Reduced contact time on leads from 30 minutes to less than 5, increasing agent productivity by 66%. " - Jeff Walter

"Our previous system was unreliable and a poor experience for our staff. Dialpad is the complete opposite of that. " - Keith Jones

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ClickPoint Software

Focus area

ClickPoint Software is better than Dialpad Ai Voice for

Software Failure Risk

  • low

logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than ClickPoint Software for

Software Failure Risk

  • medium

About

All-In-One Sales engagement and Lead Management software reaching more prospects with outbound dialing, inbound call routing, Text SMS, and email nurture

AI business phone system to improve your workflows and customer experience

Age

2011

Financials

PRIVATE

SERIES F

Business Need

Total Processes
(we found evidences for)

55

49

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction



helpdesk management



engagement management

engaging and following up



sales call management



communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


campaign management

campaign monitoring


workflow management




conversion management


training & onboarding


performance management


sales document management

proposal & quote management

contract management


customer case management




customer feedback management

measuring customer satisfaction


distribution management





conference call management



contact list management




lead qualification

lead qualification: technographic


motivation management


account management



Scheduling & dispatching



business development



social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Improve internal communications

  • See 4 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more
  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting