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Compare Chatra vs HappyFox Live Chat

Comparison Summary

For Chatra vs HappyFox Live Chat comparison, Our AI algorithm looked at 1654 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Chatra and HappyFox Live Chat to solve their respective business needs.

Pros and cons of Chatra and HappyFox Live Chat

Chatra is more suited to businesses that require Engagement Management with Website and Communication Management with E-Mail where as HappyFox Live Chat is focused towards Helpdesk Management with Chat and Contact List Management with Chat .

logo Chatra

Focus area

Chatra is better than HappyFox Live Chat for

Software Failure Risk

  • low

logo HappyFox Live Chat

Focus area

Software Failure Risk

  • low

About

Chatra | Chatra live chat software

Live chat software that brings your apps to ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

21

Total Goals
(we found evidences for)

7

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


contact list management


customer feedback management

measuring customer satisfaction


workflow management



rating and review management


advocacy management


conversion management


lifetime value management


generation of new leads



products & pricelist management


knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Improve digital and social presence

  • Improve internal communications

  • See 4 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • Slack

  • mobile

  • mobile app

  • phone calls

  • offline

  • on premises

  • See 6 more
  • chat

  • e-mail

  • website

  • Slack

  • mobile

  • mobile app

  • phone calls

  • offline

  • on premises

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting