Comparison Summary
This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. Target Integration is based on a specific set of business needs and context. The comparison uses 5549 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing BUSINESSNEXT (formerly CRMNEXT) and Target Integration
BUSINESSNEXT (formerly CRMNEXT), Target Integration, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
Target Integration focuses on Helpdesk Management, Engagement Management, Social Media Management, Collaboration with Offline, etc.
"Technology and innovation have always been a critical focus area for the bank and that has been key towards achieving customer satisfaction. In keeping with this vision, we are delighted to integrate our banking systems with the CRMNEXT platform whi...ch will help automate and personalize processes, so that we can focus on meeting the unique needs of every customer and be even more strongly able to deliver stellar user experiences across the board. " - SOUMITRA SEN
"We discovered improved co-ordination among our individual departments at every step. This is truly quality software that has economically and efficiently contoured our management system, controlling and managing contractor’s and vendor’s records. We... have also benefited a lot by keeping track of our product samples. " - Arun Kumar
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Target Integration for
Software Failure Risk
Target Integration
Focus area
Target Integration is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
About
The #1 CRM For Banking And Insurance
Digital solutions to enable efficiency and productivity for your business
Financials
SERIES A
NA
Business Need
Total Processes
(we found evidences for)
24
73
Total Goals
(we found evidences for)
5
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve efficiency
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Scale best practices
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Improve ROI
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Manage risk
-
Improve visibility
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Improve stakeholder relations
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Grow market share
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Improve brand engagement
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Improve internal communications
- See 9 more
Top Channels
Channels Used
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mobile
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e-mail
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social media
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website
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offline
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chat
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point of sale
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phone calls
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video
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mobile app
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on premises
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user generated content
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blogs
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events
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trade shows
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omnichannel
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Instagram
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Whatsapp
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Twitter
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LinkedIn
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Facebook
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promotions
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causes and charity
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text SMS
- See 21 more
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mobile
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e-mail
-
social media
-
website
-
offline
-
chat
-
point of sale
-
phone calls
-
video
-
mobile app
-
on premises
-
user generated content
-
blogs
-
events
-
trade shows
-
omnichannel
-
Instagram
-
Whatsapp
-
Twitter
-
LinkedIn
-
Facebook
-
promotions
-
causes and charity
-
text SMS
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
