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Compare Broadly vs TrustSpot

Failure Risk Guidance Security Report ?

Failure Risk for Broadly medium Failure Risk for TrustSpot medium
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Comparison Summary

For Broadly vs TrustSpot comparison, Our AI algorithm looked at 1428 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Broadly and TrustSpot to solve their respective business needs.

Pros and cons of Broadly and TrustSpot

Broadly is more suited to businesses that require Rating And Review Management and Customer Feedback Management with Website where as TrustSpot is focused towards Rating And Review Management with Social Media and Customer Feedback Management with Promotions .

logo Broadly

Focus area

Software Failure Risk

  • medium

logo TrustSpot

Focus area

TrustSpot is better than Broadly for

Software Failure Risk

  • medium

About

Online Customer Review Management Software

TrustSpot | Commerce Marketing Cloud

Age

2014

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

36

31

Total Goals
(we found evidences for)

8

10

Top Processes

Evidences indicate better relative satisfaction

rating and review management

Read Reviews (162)

Read Reviews (43)

engagement management

Read Reviews (33)

Read Reviews (15)

engaging and following up

Read Reviews (26)

Read Reviews (7)

customer feedback management

Read Reviews (33)

Read Reviews (27)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (2)

contact list management

Read Reviews (12)

Read Reviews (1)

contacts history

Read Reviews (4)

Read Reviews (1)

communication management

Read Reviews (8)

Read Reviews (7)

sending & publishing communications

Read Reviews (7)

Read Reviews (3)

reputation management

Read Reviews (7)

Read Reviews (0)

sales review & feedback

Read Reviews (6)

Read Reviews (0)

generation of new leads

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (3)

Read Reviews (1)

campaign management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (8)

contract management

Read Reviews (2)

Read Reviews (5)

loyalty management

Read Reviews (2)

Read Reviews (6)

customise loyalty program

Read Reviews (2)

Read Reviews (2)

referral management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (22)

scheduling post to social media

Read Reviews (1)

Read Reviews (17)

lifetime value management

Read Reviews (1)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (3)

community building

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting