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Compare Blackbaud CRM vs Neon CRM

Comparison Summary

For Blackbaud CRM vs Neon CRM comparison, Our AI algorithm looked at 1272 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Blackbaud CRM and Neon CRM to solve their respective business needs.

Pros and cons of Blackbaud CRM and Neon CRM

Blackbaud CRM is more suited to businesses that require Direct Marketing with Website and Contact List Management where as Neon CRM is focused towards Membership Management with Promotions and Event Management with Promotions .

logo Blackbaud CRM

Focus area

Software Failure Risk

  • low

logo Neon CRM

Focus area

Software Failure Risk

  • medium

About

Blackbaud: World's Leading Software Company Powering Social ...

Nonprofit software solution that helps organizations do more

Age

1981

2004

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

30

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction



contact list management


relationship management


communication management

sending & publishing communications


engagement management

engaging and following up


sales document management

contract management

proposal & quote management


helpdesk management


workflow management


knowledge management


training & onboarding


revenue cycle management



content management


campaign management


social media management

social media analytics


membership management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • See 2 more
  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • promotions

  • social media

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • trade shows

  • See 8 more
  • offline

  • causes and charity

  • e-mail

  • promotions

  • social media

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • trade shows

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting