Overview: BigHand and Phrazor as Business Intelligence Category solutions.
BigHand and Phrazor both excel in the Business Intelligence solution category, yet they cater to different operational needs. BigHand is a robust tool for legal services and enterprises, focusing on competitive intelligence and sales, with strong analytics and 24/7 support. On the other hand, Phrazor shines in banking and financial services, providing AI-powered analytics and an extensive feature set, ideal for mid-market businesses aiming to improve ROI and customer engagement.
BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.
Phrazor: Phrazor, an AI-powered platform, simplifies business reports with insightful narratives. Reporting automation and business intelligence are enhanced using natural language generation.
BigHand and Phrazor: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
BigHand provides capabilities in competitive intelligence, social media management, and collaboration. These functions support enterprises in legal services by enhancing communication and customer management. read more →
Phrazor supports competitive intelligence, social media analytics, and performance management. It helps mid-market businesses generate new leads and improve engagement. read more →
Business Goals
BigHand assists in acquiring customers, increasing revenue, and launching new products. Enterprises use it to scale best practices and enhance visibility. read more →
Phrazor focuses on improving ROI, increasing sales, and growing market share. It's designed for businesses aiming to enhance customer relationships and strengthen internal communications. read more →
Core Features
BigHand features custom reports, analytics, and data import/export. Its security capabilities ensure privacy, making it suitable for detailed analytics in legal services. read more →
Phrazor offers AI-powered analytics, extensive custom reports, and data import/export features. Its integration with various systems suits industries like banking and pharmaceuticals. read more →
Vendor Support
BigHand provides round-the-clock support via email, chat, and phone. This aids enterprises in managing complex operations efficiently. read more →
Phrazor offers comprehensive support, including training, onboarding, and 24/7 assistance. It's ideal for mid-market companies needing guidance and consistent support. read more →
Segments and Industries
BigHand is popular with enterprise and mid-market segments within legal services. Its features align well with industry demands for communication and data management. read more →
Phrazor caters primarily to the mid-market, especially in financial services, banking, and insurance. Its capability set matches the dynamic needs of these industries. read more →
Operational Alignment
BigHand integrates into the workflows of enterprises seeking strong information management and communication tools. It's tailored for environments with competitive intelligence needs. read more →
Phrazor aligns with businesses focused on data-driven strategies and AI-enhanced analytics. It's built for complex industries needing robust performance and engagement insights. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
BigHand in Action: Unique Use Cases
How efficiently Does BigHand manage your Competitive Intelligence?
What solutions does BigHand provide for Collaboration?
How efficiently Does BigHand manage your Products & Pricelist Management?
Phrazor in Action: Unique Use Cases
How does Phrazor facilitate Performance Management?
How efficiently Does Phrazor manage your Engagement Management?
How can Phrazor enhance your Generation Of New Leads process?
News
Latest BigHand News
Epiq and BigHand Partner to Launch New Integrated Business - GlobeNewswire
BigHand and Epiq have partnered to launch an integrated business transformation solution for law firms and legal departments, combining BigHand Workflow Management with Epiq Connect via API integration to streamline outsourced business services and enhance workflow efficiency and reporting.
