Overview: BigHand and Ivanti Xtraction as Business Intelligence Category solutions.
When choosing between BigHand and Ivanti Xtraction, businesses should consider their specific operational needs. BigHand shines in competitive intelligence and social media management, aligning with industries like legal services seeking customer acquisition and relationship enhancements. Ivanti Xtraction excels in workflow and helpdesk management, making it apt for healthcare and banking sectors focused on improving efficiency and risk management.
BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.
Ivanti Xtraction: Ivanti-Xtraction consolidates data from multiple sources and tools for centralized viewing. It enables smarter, faster decision-making by presenting IT data in context.
BigHand and Ivanti Xtraction: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
BigHand supports competitive intelligence and social media management, helping companies refine communication and product pricing strategies. read more →
Ivanti Xtraction focuses on document management and helpdesk management, streamlining workflows for higher operational efficiency. read more →
Business Goals
BigHand facilitates customer acquisition and revenue increase, appealing to businesses aiming to enhance visibility and customer relationships. read more →
Ivanti Xtraction helps users scale best practices and improve ROI, ideal for firms emphasizing consistency and risk management. read more →
Core Features
BigHand offers custom reports and analytics, making data-driven decisions simpler for legal services. read more →
Ivanti Xtraction provides comprehensive security, integration, and compliance features, meeting healthcare requirements. read more →
Vendor Support
BigHand provides 24/7 support with various channels like email and chat, suitable for enterprises needing immediate assistance. read more →
Ivanti Xtraction offers robust 24/7 phone support, catering to clients requiring dependable communication lines. read more →
Segments and Industries
BigHand primarily serves enterprise and mid-market clients, especially in legal services. read more →
Ivanti Xtraction caters to mid-market and small business clients, prevalent in health care, banking, and retail. read more →
Operational Alignment
BigHand fits well in structured environments, focusing on enterprises handling complex legal operations. read more →
Ivanti Xtraction aligns with diverse business sizes, enhancing workflows in high-demand sectors like healthcare. read more →
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
BigHand in Action: Unique Use Cases
What makes BigHand ideal for Competitive Intelligence?
What benefits does BigHand offer for Collaboration?
Why is BigHand the best choice for Products & Pricelist Management?
Ivanti Xtraction in Action: Unique Use Cases
What solutions does Ivanti Xtraction provide for Helpdesk Management?
What solutions does Ivanti Xtraction provide for Workflow Management?
News
Latest BigHand News
Epiq and BigHand Partner to Launch New Integrated Business Transformation Solution for Law Firms and Legal Departments
Epiq and BigHand have announced a partnership to deliver a new integrated business transformation solution for law firms and legal departments. This collaboration aims to streamline operations and enhance efficiency in legal service delivery through advanced technology integration.
Latest Ivanti Xtraction News
Ivanti Endpoint Mobile Manager customers exploited via chained vulnerabilities - Yahoo Finance
Ivanti has released urgent security updates for its Endpoint Manager Mobile (EPMM) platform after a critical zero-day vulnerability was discovered and actively exploited by attackers. The flaw allowed unauthorized access to sensitive data and system controls. Governments and enterprises are rapidly deploying the patch to protect mobile device management infrastructure and prevent further breaches.