Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Grow market share
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Increase customer life time value
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Improve efficiency
- See 9 more
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Improve efficiency
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Acquire customers
-
Improve ROI
-
Increase sales & revenue
-
Enhance customer relationships
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Improve navigation
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Improve digital and social presence
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Grow market share
- See 7 more
Top Channels
Channels Used
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e-mail
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website
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promotions
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social media
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offline
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print media
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phone calls
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on premises
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out of home
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brochure
-
newsletter
-
user generated content
-
blogs
-
coupons
-
mobile
-
newspaper
-
trade shows
-
video
- See 15 more
-
e-mail
-
website
-
promotions
-
social media
-
offline
-
print media
-
phone calls
-
on premises
-
out of home
-
brochure
-
newsletter
-
user generated content
-
blogs
-
coupons
-
mobile
-
newspaper
-
trade shows
-
video
- See 15 more
