Latest Product Updates and Feature Enhancements in Knowledge Management
ServiceNow Enhances Its Workflow Data Fabric With New Ecosystem to ...
ServiceNow announced the enhancement of its Workflow Data Fabric with the introduction of a new data ecosystem and strategic partnerships with companies like Adobe, AWS, and Microsoft. This initiativ...e aims to improve AI-driven workflows by integrating diverse data sources. Additionally, ServiceNow revealed its intent to acquire data.world to strengthen its data catalog and governance capabilities, further enhancing its AI platform.
ClickHelp December 2025 Release: WriteAssist Joins AI Suite
ClickHelp's December 2025 release introduces WriteAssist to its AI Suite, enhancing context-aware editing and aligning suggestions with broader project contexts. The update also includes AnswerGenius... customization for personalized interactions, API access without separate licenses, and a 1GB file upload limit. These enhancements aim to improve user experience and streamline documentation processes.
Whats New in New harmon.ie 1.5
Harmon.ie has released version 1.5, enhancing email and document management in Outlook for Microsoft 365 users. Key updates include improved drag-and-drop support across all Outlook apps and automati...c email categorization, allowing users to easily save and track emails within SharePoint, Teams, or OneDrive. These features aim to streamline workflows and enhance organization and accessibility.
[Product] eXo Platform 7.1: The Open-Source, Sovereign Solution Redefining the User Experience
eXo Platform has launched version 7.1 of its open-source digital workplace software, enhancing user experience with a more intuitive and powerful interface. This update follows the complete moderniza...tion achieved in version 7.0.
Seismic achieves ISO 42001 certification: Setting the standard for trusted, responsible AI
Seismic has achieved ISO 42001 certification, enhancing its reputation for trusted and responsible AI practices. This certification underscores Seismic's commitment to high standards in AI technology... and data management, positioning the company as a leader in the sales enablement software industry.
Gainsight CC Reaches Key Milestones in Growth, AI, Recognition - MarTech Cube
Gainsight's Customer Communities (Gainsight CC) product was recognized as a Leader in the IDC MarketScape: Worldwide Enterprise Community Applications 2025 report. Gainsight announced significant gro...wth and AI advancements, including a deeper integration with Skilljar, the launch of a Moderation AI Agent, and AI Translations feature. Gainsight added over 60 new customers, marking its strongest growth year, and expanded its Community business through strategic investments and leadership appointments.
ClickHelp Release Notes: October 2025 (AnswerGenius Quality)
ClickHelp Release Notes: October 2025 (AnswerGenius Quality)
Seismic Fall 2025 Release: A New Era of AI-First Enablement
Seismic's Fall 2025 Release introduces AI-first enablement with Aura Agents, enhancing the Seismic Enablement Cloud. Key features include Aura Chat for content creation, Presentation Agent for PowerP...oint integration, Role-play Agent for training, and Analytics Agent for data insights. The release also enhances Digital Sales Rooms, Seismic Programs, and introduces the Partner Enablement Network for financial services, aiming to optimize client engagement and strategy.
Bloomfire to Showcase Enterprise Intelligence Leadership at Upcoming Industry Conferences - Business Wire
Bloomfire's new report highlights a $2.4 billion opportunity for companies adopting enterprise intelligence through improved knowledge management. The study, based on data from 10,000 Bloomfire custo...mers, reveals that inefficient knowledge practices can impact 25% of annual revenue. The report emphasizes the transformative potential of treating knowledge as a strategic asset, enhancing decision-making, operational efficiency, and market dominance.
Social enterprise discounts: Atlassian tools for impact teams
Atlassian has expanded its support for social impact teams by offering discounts and support programs to social enterprises. Eligible teams can access Atlassian's tools at 50-75% off and participate ...in free support programs. The initiative aims to enhance the efficiency of teams working towards positive social, economic, and environmental outcomes.
Whats New in New harmon.ie 1.4
Harmon.ie has released version 1.4 of its Outlook sidebar tool, introducing new features such as SharePoint hub site support, column sorting, and required metadata enforcement. These enhancements aim... to streamline document management and compliance within Microsoft 365, allowing users to save emails, manage metadata, and search across platforms directly from Outlook.
ServiceNow Unveils Autonomous Procurement
ServiceNow has introduced new AI agents for autonomous procurement, enhancing source-to-pay processes. These agents, including an AI agent for quote parsing and AI Data Explorer, streamline procureme...nt by automating data extraction and enabling intuitive data queries. The enhancements aim to reduce manual efforts and improve efficiency in procurement operations.
Atlassian gives Rovo AI a major upgrade and developers new tools
Atlassian has significantly upgraded its AI assistant, Rovo, enhancing its capabilities and integrating it into more products like Jira and Bitbucket. New features include a collaborative Canvas, per...sonal memory, and over 100 skills. The Rovo Dev suite aids developers with AI-powered tools, automating tasks like code reviews and bug fixes. These updates aim to deepen AI integration into enterprise workflows.
Atlassian makes Rovo AI available everywhere and for everyone
Atlassian has expanded the availability of Rovo AI, making it accessible to all paying customers and introducing new AI agents for task automation. Rovo AI now integrates with more apps, including Ji...ra and Confluence, and offers a standalone version for non-Atlassian users. Key features include Rovo Search, Chat, and Studio, which enhance enterprise search and collaboration. The updates aim to boost productivity and AI adoption within the Atlassian ecosystem.
Introducing Databricks Query Runner: Transforming data into insight - Work Life by Atlassian
Atlassian has launched the Databricks Query Runner, an AI-powered tool integrated with Databricks, enabling users to access real-time data insights within Atlassian Rovo. This tool allows users to qu...ery data using natural language, facilitating instant insights without SQL expertise. It enhances data-driven decision-making across teams, with enterprise-grade security. The Databricks Connector, enhancing data search capabilities, will be available later this year.
ServiceNow Unveils AI Experience as Unified Conversational UI for Enterprise Workflows
ServiceNow Unveils AI Experience as Unified Conversational UI for Enterprise Workflows
ClickHelp Release Notes: October 2025
ClickHelp's October 2025 release introduces the AnswerGenius usage report, enhancing documentation by tracking user interactions and identifying content gaps. Updates include improved visibility for ...the Ask Your Docs feature and renewal reminders for monthly subscriptions. Various bug fixes and stability enhancements are also part of this release.
ServiceNow launches unified AI Experience with multimodal agents
ServiceNow has launched AI Experience, a new platform-native user interface that integrates voice, text, image, web, and build agents to provide a unified AI entry point for enterprises. This multimo...dal and multilingual interface aims to enhance user interaction by consolidating data, workflows, and governance. Key features include AI Voice Agents, AI Web Agents, AI Data Explorer, and AI Lens, with full availability expected by the end of 2025. The platform also supports integration with third-party AI models, emphasizing scalable and responsible AI deployments.
ServiceNows AI Revolution: Record Growth, Stock Insights & Bold Moves in 2025 - ts2.tech
ServiceNow launched its "Zurich" platform in September 2025, enhancing AI capabilities with features like enterprise security and natural language tools. The release includes integrations with PlexTr...ac and Genesys, boosting AI adoption. ServiceNow also secured a significant "OneGov" agreement with the U.S. GSA to modernize federal IT, highlighting its expanding role in AI-driven enterprise solutions.
Productivity Software Startup Notion AI Launches Customizable Agents - iblnews.org
Notion AI has launched Notion 3.0 with customizable agents that create documents by integrating data from various sources, using models from OpenAI and Anthropic. These agents can perform background ...tasks, such as sending personalized article lists. This launch enhances Notion's capabilities in the productivity software market.
Notion 3.0 Arrives With AI Agents - thurrott.com
Notion has launched Notion 3.0, featuring a customizable AI agent designed to automate tasks within its productivity app. This update allows the Notion Agent to perform complex actions, such as compi...ling insights and updating databases, enhancing user productivity. The AI agent can execute up to 20 minutes of automated work across numerous pages, with future updates promising multiple custom agents.
Notion 3.0 Launches Powerful AI Agent That Works Like a Human Teammate
Notion has launched Notion 3.0, featuring a new AI Agent designed to function like a human teammate. This AI Agent automates workflows, personalizes productivity, and can autonomously manage tasks fo...r up to 20 minutes. It supports multiple editable profiles, allowing tailored user experiences for both personal and professional use cases, such as organizing travel itineraries or drafting campaign emails.
Notion launches agents for data analysis and task automation
Notion launches agents for data analysis and task automation
Notions new AI agents can research, write, and run your teams workflows
Notion introduces Notion Agent, an AI tool that enhances its collaborative productivity application by conducting research, drafting documents, and managing workflows. This AI can access data from va...rious platforms, including Slack and Google Drive, while respecting security settings. Notion is also testing Custom Agents for specific tasks, which are expected to increase AI utilization significantly.
Notion launches agents for data analysis and task automation - TechCrunch
Notion has unveiled its first AI agent designed for data analysis and task automation at the "Make with Notion" event. This agent enhances Notion's existing AI capabilities by automating complex task...s, such as generating meeting notes and competitor analysis reports, across multiple platforms like Slack and Google Drive. Future updates will include customizable agents and a template library for user convenience.
Atlassian says its Dont F the Customer principle drove cloud-only decision
Atlassian will end all on-premises licenses by March 2029, pushing customers to migrate to cloud services. This decision aligns with their focus on AI-powered tools that require cloud infrastructure.... The move affects enterprises using on-premises solutions, with Atlassian offering support for migration challenges. The strategy aims to enhance cloud revenue but raises concerns over migration timelines and costs.
Seismic Charts the Future of AI-Powered Enablement at Shift 2025
Seismic unveiled its vision for AI in enablement at Shift 2025, emphasizing a purpose-built, interoperable, and trusted AI approach. The Seismic Enablement Cloud integrates with tools like Slack and ...Salesforce, enhancing customer interactions. With ISO 42001 certification, Seismic ensures secure AI adoption, benefiting clients like Elastic by improving efficiency and trust in customer engagements.
Accelerate Your Mobile Production with the Signiant App
Signiant has launched the Signiant Mobile App, enabling secure, accelerated file transfers directly from iPhones. Designed for creative professionals, the app integrates with Media Shuttle portals fo...r seamless workflow integration. It offers fast, reliable transfers, even in challenging conditions, with enterprise-grade security and user-friendly submission features, enhancing mobile production capabilities for media teams.
Build Custom Manuals Instantly With the SweetProcess Training Manual Generator
SweetProcess has introduced a training manual generator powered by SweetAI, designed to automate the creation of structured training manuals. This tool allows users to generate professional manuals q...uickly by leveraging existing documentation, significantly reducing the time and effort required for onboarding and internal training. The generator ensures consistency, facilitates easy updates, and supports various formats for accessibility.
xwiki-contrib/maven-plugin-offline-xwiki-repository-packager
XWiki has released the "offline-xwiki-repository-packager-maven-plugin," a Maven plugin designed to prepare offline repositories for XWiki installations. This tool aids in setting up XWiki without in...ternet access by packaging necessary extensions and dependencies for offline use, supporting versions from XWiki 9.0 onwards.
Turn SOPs Into Scalable Courses With SweetProcesss Employee Training Generator
SweetProcess has launched SweetAI, an AI-driven employee training generator that converts standard operating procedures (SOPs) into structured, scalable training modules. This tool automates the crea...tion of training content, linking directly to live SOPs and company policies. It allows for role-specific learning paths and scalable training across teams, enhancing onboarding and compliance processes.
Cegid helps multinational retailers scale global growth with AI - driven solutions
Cegid is enhancing its retail management ecosystem with AI-driven solutions, focusing on global growth for multinational retailers. The platform offers omnichannel services, real-time analytics, and ...personalized customer experiences, supporting brands like Hugo Boss and LOral. Cegid Pulse, an AI-powered assistant, integrates with Cegid Retail to streamline operations and improve decision-making, positioning Cegid as a strategic partner for global retail expansion.
Create Self-Service Content Fast With SweetProcesss Knowledge Base Generator
SweetProcess has launched a Knowledge Base Generator that simplifies creating self-service content like FAQs and SOPs. The tool, powered by SweetAI, automates documentation, allowing users to quickly... generate and customize knowledge bases. This feature-rich solution supports multimedia embedding and offers private and public access controls, enhancing efficiency for businesses.
Salesforce (CRM) Enhances Agentforce With Seismic's AI For Improved Sales Productivity
Salesforce has integrated Seismic's AI-driven enhancements into its Agentforce platform to boost sales productivity. This collaboration aligns with Salesforce's strategy of expanding AI and data prod...ucts within the CRM landscape, potentially enhancing revenue and earnings forecasts. The integration reflects a positive investor response, contributing to Salesforce's recent share price increase despite broader market declines.
Goodbye, Search: Spekit Unveils AI-Powered Content Recommendations | Newswire
Spekit has launched AI-powered contextual content recommendations to enhance sales enablement. This new feature, integrated with tools like Gmail and Gong, provides sales reps with relevant resources... during interactions, eliminating the need for extensive searches. Spekit AI aims to boost productivity by streamlining workflows and ensuring optimal content engagement, thereby improving sales effectiveness.
Spekit Unveils New AI Capabilities to Give Revenue Teams a Real-Time, Personalized Enablement Assistant Anywhere Theyre Selling | Newswire
Spekit has launched AI Assist, a new AI-driven feature designed to enhance sales enablement by providing real-time, personalized assistance to revenue teams. This tool integrates seamlessly into exis...ting workflows, offering tailored content recommendations and guidance within applications like Gong and Salesforce. The update includes new content management capabilities, such as real-time syncing and AI-powered editing, to ensure teams have access to the latest information.
Feature Update: Custom Prompts with Assist + Assist for Readers | Guru
Guru has enhanced its AI-powered Assist feature with custom prompts, allowing authors to create and edit content more efficiently. These updates enable users to tailor writing and editing tasks, over...coming writer's block and improving productivity. Readers can also benefit by summarizing content and translating it into different languages, enhancing knowledge consumption and accessibility.
Seismic Introduces Aura AI for Salesforce Agentforce to Help Revenue Teams Win With AI - Business Wire
Seismic Introduces Aura AI for Salesforce Agentforce to Help Revenue Teams Win With AI - Business Wire
Upland RightAnswers is Now Available in AWS Marketplace - Directors Club News -
Upland Software has launched a major update for its RightAnswers Knowledge Management solution, now KCS v6 verified. The release enhances user experience, integrates machine learning for content tran...slation, and improves AI-enabled support. It aims to boost productivity, user satisfaction, and enterprise operations. Paychex, a long-time user, is an early adopter of this update, which was developed based on their feedback.
Digital CS Enters a New Paradigm, Driven by Agentic AI
Gainsight is advancing digital customer success with agentic AI, enhancing automation and customer intelligence. Their new AI-powered tools, including Staircase AI and Atlas, help Customer Success Ma...nagers automate routine tasks, identify churn risks, and uncover upsell opportunities. This approach allows for personalized, scalable customer interactions, improving retention and growth.
Agentic AI and Customer Success: Redefining the Journey
Gainsight is leveraging agentic AI to transform customer success management. At the Pulse Unplugged event, Gainsight showcased its Atlas AI agents, including Staircase AI and the Renewal AI Agent, wh...ich automate repetitive tasks and enhance customer interactions. These tools enable proactive engagement, reduce churn, and improve retention. Gainsight's AI solutions aim to empower customer success teams by allowing them to focus on strategic initiatives and creative problem-solving.
Atlassian's 4 Million PostgreSQL Database Migration: When Standard Cloud Strategies Fail
Atlassian migrated 4 million Jira databases to Amazon Aurora to enhance cost efficiency and reliability. The migration involved custom tools due to the unique architecture of one database per tenant,... which posed challenges in scaling and operational control. The project, which replatformed 2403 RDS instances, achieved significant scalability and cost improvements, migrating up to 90,000 databases daily.
Simplify LMS Administration with SkyPreps Automated Power User Assignment | SkyPrep
SkyPrep introduces Automated Power User Assignment, a new feature for its LMS platform. This feature automates role management by dynamically assigning user roles based on attributes like department ...and job title. It aims to save admin time, enhance security, and adapt quickly to organizational changes, making it ideal for large teams and multi-department businesses.
Atlassian Trello redesign may be worst in tech history
Atlassian's recent redesign of Trello has faced significant backlash from users, who compare it to infamous tech failures like Windows 8. The update, launched on May 22, 2025, altered the interface a...nd removed features, leading to user dissatisfaction. Atlassian suggests users consider Jira as an alternative, indicating a strategic shift for Trello towards personal productivity.
Working with the @Blogin Bot for Microsoft Teams
BlogIn has introduced the @Blogin Bot for Microsoft Teams, enhancing workflow by allowing users to interact with their BlogIn account directly within Teams. The bot provides real-time notifications a...bout activities in BlogIn, which can be sent to Teams channels or private conversations. Users can configure notifications for various events, such as new posts or comments, and manage these through their BlogIn account.
ServiceNow launches agentic AI management amid spending decline
ServiceNow has launched its agentic workforce management solution, enhancing its AI platform to integrate AI agents with human employees in enterprise settings. This solution aims to improve operatio...nal efficiency and governance by allowing organizations to manage AI agents similarly to human staff, resulting in significant automation and productivity gains. Early adopters report substantial reductions in IT service desk volume and improved customer support resolution times.
ClickHelp Release Notes: July 2025
ClickHelp's July 2025 release introduces a revamped File Manager with enhanced search and bulk operations, significantly faster API documentation, and updates to AnswerGenius with API connectivity an...d localization support. These updates aim to improve user efficiency and experience, with a gradual rollout planned over two weeks.
Mria Labs Announces Official Fall 2025 Launch of Mria CRM for Jira
Mria Labs announced the Fall 2025 launch of Mria CRM for Jira, a CRM built entirely on Atlassian Forge to work natively within Jira. This product aims to eliminate the need for external CRM tools, of...fering a unified system for managing sales, delivery, and customer relationships. Key features include secure, scalable performance, and a familiar Jira-style UI.
Strategic Partnerships and Integrations in Knowledge Management
Royal London Asset Management Partners With Seismic to Transform How Client Relationships Deepen, Grow and Scale - Business Wire
Royal London Asset Management has partnered with Seismic to enhance and scale its client relationship management. This collaboration aims to leverage Seismic's sales enablement platform to deepen cli...ent interactions and drive growth.
Cegid, the Strategic Partner for Businesses Amid the Electronic Invoicing and HR Management Revolution - idal investisseur
Cegid is strengthening its position as a key player in the digital transformation of French businesses, particularly in electronic invoicing and HR management. Known for its accounting solutions, Ceg...id has expanded to offer comprehensive financial, tax, and HR management tools, becoming a strategic partner amid significant regulatory changes.
Gainsight Partners with Salesforce: A Dynamic Duo Committed to Protecting Data - inkl
Gainsight and Salesforce have formed a partnership to enhance data security following a cyber incident involving Gainsight applications. The collaboration focuses on safeguarding customer data and im...proving security frameworks. Both companies emphasize transparency and accountability in addressing cybersecurity threats, showcasing their commitment to innovation and data protection.
ServiceNow , Vectice Partner to Integrate Regulatory MLOps for AI Governance , Compliance in Financial Services
ServiceNow and Vectice have partnered to integrate Vectice's Regulatory MLOps platform with ServiceNow's Integrated Risk Management. This collaboration aims to enhance AI governance and compliance in... the financial services sector by streamlining model development and validation processes. The integration provides a policy-driven workflow that reduces risk and accelerates AI model deployment, aligning with regulatory guidelines like Canadas E-23 and the UKs SS1/23.
Screencastify Announces Milestone Achievements and Expanding Reach in Collaboration with Modern Classrooms Project
Screencastify and the Modern Classrooms Project (MCP) report significant progress in their collaboration, with over one million instructional videos created by educators since 2022. This milestone hi...ghlights the growing adoption of Screencastify's video tools in K-12 education, enhancing blended learning and student engagement. The platform now sees usage in over 70% of U.S. school districts, emphasizing its role in modern education.
ServiceNow Teams Up With Ferrari Hypercar to Boost Real-Time Race Operations - FinancialContent
ServiceNow has formed a strategic partnership with Ferrari to enhance real-time race operations for the Ferrari Hypercar team. The collaboration leverages ServiceNow's AI platform to support Ferrari'...s global operations, connecting employees, dealers, suppliers, and platforms. The partnership aims to optimize vehicle performance and manage business complexity, showcasing ServiceNow's capabilities in high-stakes environments.
Superdry partners Cegid to transform store operations through AI
Superdry has partnered with Cegid to enhance its store operations using Cegid's AI-powered Retail Store Excellence platform. This collaboration aims to improve clarity, compliance, and consistency ac...ross Superdry's global retail network, replacing its outdated legacy system. The platform's automated task management and real-time tracking reduce administrative tasks, allowing staff to focus on customer experiences. Cegid's solution supports Superdry's operational transformation, aligning with brand expectations and objectives.
Atlassian partners with Google Cloud to power a multi-cloud future - Work Life by Atlassian
Atlassian has partnered with Google Cloud to enhance its multi-cloud infrastructure, integrating core apps like Jira and Confluence on Google Cloud alongside AWS. This collaboration aims to deliver s...calable, AI-powered solutions for enterprise customers, facilitating direct app purchases through Google Cloud Marketplace and enabling advanced AI product integrations.
Each&Other and Phased AI unveil LaunchPath:AI - TechCentral.ie
Each&Other and Phased AI have launched LaunchPath:AI, a collaborative initiative aimed at helping companies efficiently bring AI-powered products to market. This program integrates design and technic...al expertise to enhance customer experiences and operational efficiency. It targets product teams struggling to implement AI effectively, offering a user-validated approach to delivery.
TechSee Partners With ServiceNow To Deliver Native Visual Agentic AI For Smarter , Faster Service
TechSee and ServiceNow have formed a strategic partnership to integrate TechSee's Sophie AI into the Now Platform. This collaboration enhances ServiceNow's capabilities with AI-powered visual automat...ion, enabling real-time diagnostics and guided automation for service teams. The integration aims to improve service delivery across industries like telecom and manufacturing, offering scalable, efficient solutions without the need for additional apps or code changes.
Digital Innovation in Mission - Critical Manufacturing Facilities
ServiceNow and CapZone Impact Investments LLC have partnered to create a network of digital solutions for mission-critical manufacturing facilities, starting with the Mobile Naval Yard in Alabama. Th...is collaboration will leverage ServiceNow's AI platform to enhance risk management, enterprise asset management, and automation, aiming to modernize manufacturing and improve supply chain visibility.
Mergers, Acquisitions, and Business Moves in Knowledge Management
CoreX Acquires InSource to Expand ServiceNow Delivery Capabilities ...
CoreX has acquired InSource's ServiceNow business unit, enhancing its ServiceNow delivery capabilities. This acquisition doubles CoreX's ServiceNow certifications and expands its geographic footprint..., positioning it as a top-tier ServiceNow Elite Partner. The integration aims to deliver AI-enabled, end-to-end ServiceNow solutions across industries, enhancing CoreX's ability to address complex enterprise challenges.
ServiceNow acquisisce Armis per 7, 75 miliardi: la sicurezza diventa una ...
ServiceNow announced the acquisition of Armis for $7.75 billion, aiming to enhance its cybersecurity capabilities. This strategic move will integrate Armis's real-time, agentless asset discovery with... ServiceNow's platform, enabling proactive, AI-driven security management across IT, OT, IoT, and medical devices. The acquisition is expected to significantly expand ServiceNow's market opportunity in security and risk solutions.
ServiceNow acquisisce Moveworks per 2, 85 miliardi di dollari
ServiceNow has signed a definitive agreement to acquire Moveworks for $2.85 billion. This acquisition aims to enhance ServiceNow's AI capabilities by integrating Moveworks' AI assistant and enterpris...e search technologies. The deal, expected to close in the second half of 2025, will strengthen ServiceNow's position in the enterprise AI market, offering unified AI solutions across various business functions.
France's Cegid Strikes Deal for Shine to Build SMB "Finance Hub"
Cegid has agreed to acquire European fintech Shine to enhance its small-business division, aiming to create a unified finance hub for SMBs. This acquisition will integrate Shine's digital business ac...counts and payments tools, expanding Cegid's reach to over one million SMBs and 15,000 accountants across Europe. The deal supports Cegid's strategy to offer comprehensive accounting and finance solutions amid upcoming e-invoicing reforms.
Cegid Acquires Shine to Accelerate the Path of Becoming Europe's Leading Financial Copilot for SMBs and Accountants - Silicon Canals
Cegid has acquired Shine, a European fintech unicorn, to form a unified financial hub for SMBs and accountants across Europe. This merger aims to integrate e-invoicing, digital accounting, and paymen...ts into a single platform, enhancing Cegid's offerings and expanding its reach to over one million SMBs and 15,000 accountants. The acquisition supports Cegid's strategy to become a leading financial copilot in Europe.
Atlassian Completes Acquisition of The Browser Company of New York - Business Wire
Atlassian has entered into a definitive agreement to acquire The Browser Company of New York for approximately $610 million. This acquisition aims to develop an AI-powered browser optimized for knowl...edge workers using SaaS applications. The transaction is expected to close in the second quarter of fiscal year 2026, pending regulatory approvals.
USU Accelerates Global Expansion through Mayday Acquisition : North American Debut at CCW Nashville
USU has acquired Mayday, a leading French AI-powered knowledge management provider, to enhance its global reach, particularly in North America. This acquisition supports USU's strategy to expand its ...AI-driven solutions for IT and customer service. The companies will debut their joint capabilities at Customer Contact Week in Nashville, showcasing their combined expertise in knowledge management and AI automation.
Synechron Acquires Three Firms , Creating Largest Global ServiceNow Practice in Banking and Financial Services Sector
Synechron has acquired RapDev, Calitii, and Waivgen to form the largest ServiceNow practice in the banking and financial services sector. This move enhances Synechron's capabilities in ServiceNow's c...loud-based platform, integrating AI into workflows. The acquisitions also expand Synechron's reach into healthcare, energy, and other sectors, leveraging the unique strengths of each acquired firm.
Atlassian Corporation ( TEAM ) Enters Into Definitive Agreement to Acquire DX
Atlassian Corporation has entered into a definitive agreement to acquire DX. This acquisition aligns with Atlassian's strategy to enhance its software offerings and expand its market presence. The mo...ve is expected to bolster Atlassian's capabilities in the collaboration software space, providing additional value to its IT and business team customers.
Atlassian's All-In AI Revolution: September 2025's Bold Moves and Big ...
Atlassian announced major AI-focused acquisitions, acquiring The Browser Company for $610 million and DX for $1 billion. These moves aim to integrate AI into Atlassian's product suite, enhancing tool...s like Jira and Confluence with AI-driven features. The acquisitions reflect Atlassian's strategy to lead in AI-powered work collaboration, with plans to close both deals by the end of 2025.
Atlassian + DX: Engineering Intelligence for the AI Era - Work Life by Atlassian
Atlassian has announced a definitive agreement to acquire DX, a leader in engineering intelligence. This acquisition aims to enhance Atlassian's System of Work by integrating DX's capabilities in mea...suring and improving developer productivity through AI. The collaboration will provide customers with insights into AI adoption, developer experience, and productivity, benefiting over 350 enterprises including Pfizer, Pinterest, and Xero.
USU Acquires French Knowledge Management Leader Mayday To Build the ...
USU GmbH has acquired Mayday, a leading AI-powered knowledge management provider in France, to strengthen its position as a European market leader in knowledge management. This acquisition aims to in...tegrate Mayday's advanced solutions with USU's offerings, enhancing AI-driven automation and user experience. The collaboration seeks to expand market share across Europe and set new standards in customer service and IT service excellence.
USU Acquires French Knowledge Management Leader Mayday To Build the European Leader in Knowledge Management
USU GmbH has acquired Mayday, a French leader in AI-powered knowledge management, to strengthen its position as a European market leader. This acquisition aims to enhance USU's portfolio with Mayday'...s advanced AI capabilities and expand its market reach across Europe, particularly in the UK. The integration promises improved customer service and IT service excellence through AI-driven solutions.
Dia and Arc maker The Browser Company is being acquired by Atlassian
Atlassian is acquiring The Browser Company, known for its Arc and Dia browsers, for $610 million. This acquisition aims to integrate AI and browser technology to enhance Atlassian's suite of work app...s. The Browser Company will operate independently, focusing on Dia's AI capabilities for enterprise users.
Atlassian is acquiring The Browser Company for $610Mn
Atlassian is set to acquire The Browser Company for $610 million, integrating AI-driven web tools into its products like Jira and Confluence. The acquisition, expected to close in fiscal Q2 2026, aim...s to enhance productivity with AI-powered browsing technology. The Browser Company will operate independently, continuing to develop its Dia browser, which will complement Atlassian's enterprise software.
Short-term rental management software leader Deckard Technologies enters new growth phase with AllTheRooms acquisition
Deckard Technologies has acquired AllTheRooms, a short-term rental analytics group, to enhance its rental management software and expand its market reach. This acquisition strengthens Deckard's exist...ing software solutions and introduces new capabilities, including superior tax compliance and real-time analytics. The deal also brings in six U.S. patents and key personnel from AllTheRooms, marking a new growth phase for Deckard Technologies.
Gainsight Acquires UpdateAI: Accelerating the Age of Atlas Agents
Gainsight has acquired UpdateAI to enhance its Atlas AI agents, integrating UpdateAI's precise AI insights for customer success. This acquisition, led by UpdateAI founder Josh Schachter, aims to adva...nce Gainsight's AI roadmap and deepen its capabilities in post-sales workflows. Schachter will join Gainsight as SVP & GM of Atlas, bringing his team to push the boundaries of agentic AI systems.
Funding News and Financial Performance in Knowledge Management
Atlassian Announces Date for Second Quarter of Fiscal Year 2026 Financial Results - Business Wire
Atlassian has announced the date for the release of its financial results for the second quarter of fiscal year 2026.
Atlassian Announces Date for Fourth Quarter and Fiscal Year 2025 Financial Results - Business Wire
Atlassian will announce its fourth quarter and fiscal year 2025 financial results on August 7, 2025. A conference call will follow the release to discuss the results.
Upland ( UPLD ) Q2 Revenue Falls 23 % | The Motley Fool
Upland Software reported a 23% year-over-year revenue decline in Q2 2025, attributed to strategic divestitures. Despite the drop, adjusted EBITDA margin improved to 25% due to a focus on high-margin ...core operations. The company continues to integrate AI features across its products, including updates to the Panviva, InterFAX, and Adestra platforms. Upland added 100 new customers and expanded relationships with 263 existing clients.
ServiceNow Earnings : AI Fuels Momentum | The Motley Fool
ServiceNow reported strong second-quarter earnings, surpassing analyst expectations with a 22.5% revenue increase and a 31% rise in adjusted EPS. The company's AI-driven products, particularly the No...w Assist AI, significantly contributed to this growth. ServiceNow also introduced agentic workforce management to enhance its AI capabilities. The company anticipates continued growth, despite potential budget constraints from U.S. federal customers.
Leadership and Executive Team Updates in Knowledge Management
ServiceNow appoints Hossein Nowbar as President and CLO - Business Wire
ServiceNow has appointed Hossein Nowbar as President and Chief Legal Officer, marking a significant executive leadership change.
Spekit Appoints Veteran Marketing Leader Ian Lowe as Chief Marketing ...
Spekit has appointed Ian Lowe as Chief Marketing Officer to drive its AI-driven revenue enablement platform's growth. Lowe brings over 25 years of experience in SaaS marketing, aiming to enhance Spek...it's unified system that integrates deal insights, coaching, and automation. This strategic hire aligns with Spekit's vision of transforming revenue teams in a rapidly changing AI landscape.
Knosys Ltd. Appoints New Director, Phillip Carter
Knosys Ltd. Appoints New Director, Phillip Carter
Seismic Welcomes Rob Tarkoff, Former Oracle and Adobe Executive, as ...
Seismic appoints Rob Tarkoff as the new CEO, succeeding co-founder Doug Winter. Tarkoff, with experience from Oracle and Adobe, aims to drive Seismic's growth and AI-powered innovation. Winter will r...emain a board member. Seismic is recognized as a leader in AI-powered enablement, serving over 2,000 organizations globally.
Gainsight Founder Nick Mehta Hands CEO Role to Chuck Ganapathi | The Software Report
Gainsight has announced a leadership transition with Founder Nick Mehta stepping down as CEO to become a Board Member and Special Advisor. Chuck Ganapathi, previously President and COO, will succeed ...Mehta as CEO. Ganapathi has extensive experience in CRM and enterprise software and has led Gainsight's growth initiatives, including key acquisitions and product rollouts.
Atlassian CEO Mike Cannon - Brookes has had a messy first year leading the software giant solo after the departure of Scott Farquhar
Atlassian CEO Mike Cannon-Brookes has faced challenges in his first year leading the company solo, including a significant share price drop, internal cultural issues, and personal matters. Despite th...ese hurdles, he has made notable personal investments and financial decisions.
Awards, Recognitions, and Industry Achievements in Knowledge Management
KMS Lighthouse Recognized at the 2025 European Contact Centre & Customer Service Awards (ECCCSAs) for Excellence in Data & Insights
KMS Lighthouse was recognized as a finalist at the 2025 European Contact Centre & Customer Service Awards (ECCCSAs) for its excellence in data and insights. The company, in partnership with The AA, w...as acknowledged for its AI-powered knowledge management solution that enhances customer experience by improving agent decision-making and service effectiveness. This recognition underscores KMS Lighthouse's leadership in knowledge management solutions.
Spekit Named a Visionary in the 2025 Gartner(R) Magic Quadrant(TM) for Revenue Enablement Platforms - Markets Financial Content
Spekit has been recognized as a Visionary in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms. This recognition highlights Spekit's innovative approach to integrating AI-driven orches...tration, knowledge, and coaching within the sales enablement space. The platform is designed to enhance productivity and accelerate onboarding, as evidenced by its impact on companies like Employment Hero, which reported a 25% reduction in onboarding time.
Shelf Wins G2 Badges for Easiest Setup, Use, and More | Shelf
Shelf has earned six G2 badges for its AI platform, highlighting its ease of setup, use, and administration. Recognized for superior user experience, Shelf's platform is praised for its intuitive des...ign and quick deployment, making AI implementation seamless for enterprises. The awards underscore Shelf's commitment to accessible AI solutions that enhance customer service and operational efficiency.
USU Ranked Among the Top 3 Global Providers for IT Financial Management
USU has been ranked among the top three global providers for IT Financial Management in the "Vendor Selection MatrixTM IT Financial Management and Technology Business Management Solutions" by Researc...h in Action. This recognition highlights USU's strong performance in recommendation, customer satisfaction, and value for money, positioning it as a leading provider in the market.
Upland Software Earns 49 Badges in G2s Fall 2025 Market Reports
Upland Software earned 49 badges in G2s Fall 2025 Market Reports, highlighting the impact of its AI-powered solutions like Upland Qvidian and Upland BA Insight. These recognitions underscore Upland's... commitment to delivering value through knowledge management and workflow automation, as noted by Chief Operating and Product Officer Dan Doman.
KMS Lighthouse Recognized as a Trend-Setting Product of the Year
KMS Lighthouse Recognized as a Trend-Setting Product of the Year
Cegid Recognized as a Leader in the IDC MarketScape: Worldwide Mobile ...
Cegid has been recognized as a Leader in the IDC MarketScape 2025 for its mobile point-of-sale (mPOS) software platforms tailored for fashion retail. This accolade highlights Cegid's innovation, part...icularly in omni-channel capabilities, AI integration, and mobile-first flexibility. The Cegid Retail Live Store solution is noted for its expertise in luxury and fashion sectors, offering features like SKU complexity management and personalized customer experiences.
Deckard Technologies Receives "Property Compliance Platform of the Year" in 2025 PropTech Breakthrough Awards Program
Deckard Technologies won the "Property Compliance Platform of the Year" award at the 2025 PropTech Breakthrough Awards. Their SaaS platform, Rentalscape, uses AI to provide real-time property data in...sights, aiding over 400 jurisdictions in managing short- and long-term rental compliance. This recognition highlights Deckard's impact on improving compliance, revenue, and community standards through advanced technology.
Deckard Technologies Receives Property Compliance Platform of the Year in 2025 PropTech Breakthrough Awards Program - Yahoo Finance
Deckard Technologies has been awarded "Property Compliance Platform of the Year" at the 2025 PropTech Breakthrough Awards. The company's Rentalscape platform, which uses AI to provide real-time prope...rty data and compliance solutions, supports over 400 jurisdictions in managing short-term and long-term rental compliance. This recognition highlights Deckard's impact on modernizing property management and enhancing community standards.
USU im Gartner Peer Insights Voice of the Customer" 2025 fr ...
USU was recognized as an "Established Vendor" in the 2025 Gartner Peer Insights "Voice of the Customer" report for Software Asset Management Tools. This marks an improvement from 2024 when USU was in... the "Aspiring" quadrant. The company achieved a 4.4 out of 5 rating based on 47 reviews, highlighting its flexibility and reliability.
Corporate News and Organizational Updates in Knowledge Management
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Knowland has launched its operations in London, providing real-time market intelligence for hotel teams in the competitive meetings and events market. This expansion aims to help hotels efficiently t...arget the right accounts by understanding shifting demand patterns.
USU Unveils New Customer-Centric Brand Identity
USU has launched a new brand identity focused on customer-centricity and user experience. The rebranding, developed with MetaDesign, emphasizes the company's commitment to understanding customer need...s and delivering effective solutions. The updated corporate design includes improved navigation and accessibility, reflecting USU's philosophy of collaboration and technological expertise.
Seismic announces World Enablement Day to recognize growing enablement profession and industry | Seismic
Seismic announced the inaugural World Enablement Day on June 10 to celebrate the growing enablement profession. This initiative highlights the role of over 300,000 enablement professionals worldwide ...who drive business growth. Seismic's CEO, Doug Winter, emphasized the strategic importance of enablement, especially with advancements in AI and technology. The event includes webinars, social media engagement, and recognition of industry leaders.
Jobs could be lost in AI transition , tech leader warns
Atlassian co-founder Scott Farquhar warns of potential job losses due to AI, urging collaboration between government and businesses. Atlassian recently cut 150 jobs to enhance its cloud platform, par...tly using AI. Farquhar emphasizes the need for infrastructure and retraining, advocating for digital apprenticeships and AI adoption in government operations.