Latest Product Updates and Feature Enhancements in Customer Feedback Management
Google blurs the line between search and chat by linking AI Overviews to AI Mode
Google is enhancing its Search experience by integrating AI Overviews with AI Mode, allowing users to transition from AI-generated summaries to conversational exchanges. The update introduces Gemini ...3 as the default model for AI Overviews globally, aiming to make Search more interactive and personalized. This reflects Google's strategy to transform Search into a dialogue-based, AI-driven tool.
Google Introduces TranslateGemma Open Models for Multilingual Translation
Google has launched TranslateGemma, a suite of open translation models based on the Gemma 3 architecture, designed for multilingual translation across 55 languages. Available in three sizes4B, 12B, a...nd 27B parametersthe models are optimized for various environments, including mobile, edge, and cloud. They emphasize efficiency and quality, particularly for cost-sensitive and on-device applications, and support further research with nearly 500 additional language pairs.
Google drops agentic vision for Gemini 3 flash
Google introduced Agentic Vision for its Gemini 3 Flash AI model, enhancing image processing with visual reasoning and Python code integration. This feature allows the AI to analyze images actively, ...improving detail recognition and reducing hallucinations. Available in Google AI Studio and Vertex AI, it also excels in coding tasks, outperforming previous models.
Google Sans lands in Docs, letting users write with Googles signature typeface
Google has integrated its open-source fonts, Google Sans, Google Sans Flex, and Google Sans Code, into Google Docs, Sheets, and Slides. This move aims to enhance visual consistency across Google's pr...oductivity tools by offering users access to the company's signature typefaces. These fonts, optimized for readability and customization, align with Google's design language, providing a unified and modern document creation experience.
Google expands access to Gemini in Education, debuts Workspace Studio at Bett 2026
Google is expanding its Gemini-powered AI tools in education, introducing Google Workspace Studio at Bett 2026. The rollout includes Gemini features in Google Workspace for Education, offering AI wri...ting, image generation, and more. Workspace Studio allows users to create AI agents without coding. These updates aim to enhance educational tools, with phased deployment and premium options for advanced users.
Identifyingthe #1Christmas ad withTolunaSynthetic Personas
Toluna utilized its Synthetic Personas testing to evaluate 25 Christmas ad campaigns in Australia, employing ACT Instant AI to measure effectiveness. LEGO's ad emerged as the top performer, showcasin...g the power of synthetic audiences in market research. This approach allows rapid, large-scale ad testing, highlighting Toluna's innovative capabilities in advertising analysis.
Google launches TranslateGemma, open translation models supporting 55 languages
Google introduced TranslateGemma, a new open translation model supporting 55 languages, enhancing multilingual communication and accessibility.
Google Flow brings high-definition AI filmmaking to Workspace users
Google has launched Flow, an AI filmmaking platform, as a new service for Google Workspace users. Flow enables businesses and educators to create high-definition videos using natural language prompts..., leveraging Google's Veo 3.1 and Nano Banana Pro for video and imagery generation. The rollout began on January 14, 2026, and is accessible to various Workspace tiers, enhancing creative content production in professional and educational settings.
Google Ads makes Manual CPC easier to find
Google Ads has improved the visibility of the Manual CPC option, making it easier for advertisers to locate and utilize this bidding strategy within their campaigns.
Google launches Google Market Access Program for Indian startups
Google introduced the Google Market Access Program to support Indian startups in expanding their global reach. This initiative aims to provide resources, mentorship, and market insights to help start...ups scale internationally.
Google adds new data transmission controls to Ads consent stack
Google has introduced new data transmission controls to its Ads consent stack, enhancing user privacy and compliance with data protection regulations.
Google Updates MedGemma With Imaging Support, Launches MedASR for Clinical Dictation
Google has launched MedGemma 1.5, enhancing its AI model for medical imaging support, including CT scans, MRI, and histopathology. Additionally, Google introduced MedASR, a medical speech-to-text sys...tem aimed at improving clinical dictation accuracy. Both models are available on Hugging Face and Google Cloud's Vertex AI platform.
Betterworks NextGen Features Unlock Intelligent Performance With AI
Betterworks has launched its NextGen platform, integrating AI to enhance performance management. The platform offers over 100 new features, including AI-native intelligence, seamless integrations wit...h learning platforms like Docebo, and a Manager Command Center. It aims to transform performance enablement by providing real-time insights, improving decision-making, and enhancing user experience across enterprises. Key features include goal cascading, external feedback, and responsible AI controls.
Google brings personalised ads in Search AI Mode: How they work
Google introduces personalized ads in its Search AI Mode, enhancing user experience by tailoring advertisements based on individual preferences and search behaviors. This feature leverages AI to deli...ver more relevant ad content, potentially increasing engagement and effectiveness for advertisers.
Google launches UCP, a new protocol to facilitate selling and shopping in AI era
Google has launched the Universal Commerce Protocol (UCP), a new open standard designed to enhance the shopping experience in the AI era. UCP allows retailers to create relevant offers and features a... new checkout option for Google product listings. The protocol, co-developed with industry leaders like Shopify and Walmart, supports seamless interaction across consumer surfaces and payment providers.
Google rolls out Tag Gateway integration via Google Cloud
Google has launched the Tag Gateway integration through Google Cloud, enhancing data management and analytics capabilities for users.
Google adds location targeting controls to Demand Gen campaigns
Google has introduced location targeting controls to its Demand Gen campaigns, enhancing advertisers' ability to reach specific geographic areas. This update allows for more precise audience targetin...g, potentially improving campaign effectiveness and ROI.
Google AdSense Offerwall Optimization: Automatic Enrollment
Google AdSense will automatically enroll users into Offerwall optimization starting December 10, 2025. This feature uses machine learning to enhance user engagement with Offerwall messages, potential...ly boosting ad revenue by 8.15% and conversion rates by 10.2%. Users have a one-month review period to opt out before the optimization becomes active on January 10, 2026.
Google adds official MCP server support: Agentic AI, BigQuery and Maps integration explained
Google introduces official support for MCP servers, enhancing integration with Agentic AI, BigQuery, and Google Maps. This update aims to streamline data processing and improve AI capabilities, benef...iting users with more efficient data management and location services.
Google Ads To Resurrect Website Optimizer
Google Ads is reportedly reviving the Website Optimizer tool, previously known as Google Optimize, which was discontinued in September 2023. The new tool is expected to be integrated under the Report...ing tab in Google Ads, requiring Google Ads access and admin permissions for linked Google Analytics properties. If no GA4 property exists, the tool will automatically create one.
Toluna HarmonAIze launches: Transforming market research with advanced synthetic data solutions - tolunacorporate.com
Toluna has launched Toluna HarmonAIze, a synthetic data suite designed to enhance market research by enabling faster, deeper analysis for niche target groups. The suite's first product, Toluna Harmon...AIze Boost, allows for detailed analysis without additional data collection, using synthetic data to replicate real-world datasets. This innovation aims to transform insights gathering, offering clients flexibility and high-fidelity results.
Google Workspace Gemini Flows : Makes Creating AI Agents Easy Using a Single Prompt
Google has launched Google Flows, a no-code AI automation platform powered by the Gemini model. This platform allows users to create AI-driven workflows using natural language prompts or a drag-and-d...rop interface. It integrates with Google Workspace apps and third-party tools like Salesforce and Slack, enabling tasks such as email summarization, meeting scheduling, and lead management. Google Flows aims to enhance productivity by making automation accessible to users of all skill levels.
Google Drive adds Gemini-powered Audio Overviews for summarising PDFs
Google Drive introduces Gemini-powered Audio Overviews, enabling users to convert lengthy PDFs into short audio summaries. This feature, accessible via a new button in the PDF viewer, generates podca...st-style audio clips, enhancing accessibility and convenience. Initially supporting English-language PDFs, the rollout begins on November 12 for Scheduled Release domains, with availability for Google Workspace and Google One AI subscribers.
Toluna introduces ACT Instant AI - Toluna - tolunacorporate.com
Toluna has launched ACT Instant AI, an AI-powered ad-testing solution that enhances ad evaluation with speed, quality, and scale. It integrates with Toluna's Synthetic Personas, offering predictive i...nsights and creative intelligence. The platform allows advertisers to make informed decisions quickly and optimize creative performance, marking a significant advancement in Toluna's AI strategy.
Google AdSense Adds Confirmed Click Status Breakdown To Reports
Google AdSense has introduced a "Confirmed Click status breakdown" feature in its reports. This new option helps users identify unintended clicks on ads by requiring users to confirm their intent to ...visit an advertiser's page. The feature is available for reports from June 27, 2025, onwards.
SAP Expands Partnership with Google Cloud with Zero-Copy Data for Google BigQuery
SAP and Google Cloud are expanding their long-standing data and analytics partnership with the launch of SAP Business Data Cloud Connect for Google BigQuery. This integration simplifies access to mis...sion-critical SAP data products from SAP Business Data Cloud through bidirectional, zero-copy sharing.
Google Ads Experiments With Settings New Customer Value
Google Ads is testing a new feature that automatically sets the New Customer Value in New Customer Acquisition campaigns. This experiment aims to help advertisers optimize for high-value customers by... suggesting default values based on historical data. However, some advertisers are concerned about the lack of consent and the impact on reporting and ad performance.
Google AI Studio gets unified Playground, Maps grounding, and smarter workflow tools
Google has updated its AI Studio with a unified Playground for AI models, integrating tools like Gemini and Text-to-Speech in one workspace. The update includes Maps grounding for real-world context,... a new Welcome Homepage, and enhanced API key management. These improvements aim to streamline workflows and enhance user experience.
Enalyzer Levels Up User Experience with AI-Powered Enhancements - NEWS10 ABC
Enalyzer Levels Up User Experience with AI-Powered Enhancements - NEWS10 ABC
Google releases improved AI video model Veo 3.1
Google has released Veo 3.1, an enhanced AI video model with improved audiovisual quality and prompt comprehension. The update includes new features for the AI filmmaking tool, Flow, such as granular... editing control and the ability to add or remove objects in videos. Veo 3.1 will be integrated into Flow, the Gemini app, Vertex AI, and accessible via Gemini APIs.
Google Performance Max adds support for vertical 9 : 16 image ads
Google has updated its Performance Max campaigns to support vertical 9:16 image ads, enhancing their fit for mobile-first platforms like YouTube Shorts. This format, initially seen in Demand Gen camp...aigns, aims to capture user attention in short-form media environments. The update reflects Google's strategy to deepen engagement in mobile-centric, shoppable media spaces.
Google Voice Search Now Powered By Speech-to-Retrieval (S2R)
Google has updated its Voice Search technology to use Speech-to-Retrieval (S2R), which processes spoken queries directly without converting them to text first. This advancement enhances search speed ...and accuracy by eliminating errors from the speech recognition phase. The S2R technology is now live and supports multiple languages, marking a significant shift in Google's approach to voice search.
SurveySparrow Launches SparrowDesk - the AI - First Customer Support Platform
SurveySparrow has launched SparrowDesk, an AI-first customer support platform designed to auto-resolve tickets and enhance omni-channel support. This new addition aims to simplify customer experience... management by integrating AI capabilities that assist support agents and streamline operations. SparrowDesk is part of SurveySparrow's strategy to expand its product suite and address real-world customer service challenges.
Google Adds AI Shoe Try-On To Shopping And Search - TechShout
Google has expanded its AI-powered virtual try-on tool to include footwear in Google Shopping and Search, allowing users to see how shoes look before purchasing. This feature, now available in Canada..., Australia, and Japan, uses AI to provide realistic previews of sneakers, heels, boots, and sandals, enhancing online shopping by reducing returns and increasing customer satisfaction.
Google AdSense Replaces Ad Networks With Authorized Buyers
Google AdSense is replacing its Ad Networks blocking control with a new Authorized Buyers control, effective November 6. This update allows new authorized buyers by default and excludes certain netwo...rks like DV360. The change aims to enhance visibility and management of demand sources in AdSense.
Qualtrics Accelerates AI Leadership and Value with Experience Agents - Yahoo
Qualtrics plans to invest $500 million in AI over the next four years, launching its new AI-integrated platform, XM/os2, for enterprise experience management. The investment will focus on R&D, infras...tructure, and personnel to enhance AI integration across its product portfolio.
Google DeepMind launches CodeMender agent for AI code security
Google DeepMind has launched CodeMender, an AI-driven tool designed to enhance code security by identifying and fixing software vulnerabilities. Using Google's Gemini models, CodeMender has successfu...lly upstreamed 72 security fixes to open-source projects within six months. It employs advanced techniques like static and dynamic analysis and fuzzing to ensure secure, regression-free code patches. This initiative is part of Google's broader AI security efforts, including the AI Vulnerability Reward Program and Secure AI Framework updates.
Google Analytics expands benchmarking with unnormalized metrics
Google Analytics has expanded its Benchmarking feature to include 20 new unnormalized metrics, such as New Users and Total Revenue. This update allows businesses to compare absolute performance metri...cs against industry peers, offering insights into strengths and weaknesses. Benchmarks are calculated using peer group data and presented in percentiles, providing a more realistic comparison of business performance.
Google Drive Adds AI-Powered Ransomware Detection And Recovery In Desktop App
Google has introduced an AI-powered ransomware detection and recovery feature for Google Drive's desktop app, available on Windows and macOS. This feature, currently in open beta, uses a proprietary ...AI model and threat intelligence from VirusTotal to detect and contain ransomware attacks by pausing file syncing and allowing users to restore previous file versions. It is enabled by default for Google Workspace customers and available at no additional cost.
Birdeye announces integration with PPMP | Birdeye
Birdeye has integrated with PPMP, a practice management system used by healthcare practitioners in Australia. This integration automates the sending of review and survey requests, enhancing the revie...w generation process for businesses using PPMP.
Google Ads PMax Segmentation In Asset Reporting & Channel Reporting Features
Google Ads has introduced new features for Performance Max campaigns, including segmentation in asset reporting and enhanced channel performance reporting. Advertisers can now segment reports by devi...ces, time, and conversions, with new metrics for various ad types. Channel reporting enhancements include bulk reporting, cost visualization, and additional diagnostics.
Google Launches AI - Powered Resource Hub for Small Business Growth
Google has launched an AI-powered resource hub for small businesses, centralizing tools for business profiles, ads, analytics, and AI features. This initiative aims to simplify online marketing and s...upport SMB growth, reflecting Google's commitment to empowering small enterprises. The hub integrates AI tools to automate ad creation and targeting, enhancing efficiency for business owners.
Google Enhances Performance Max with Asset Segmentation and Channel Reports
Google has enhanced its Performance Max advertising platform with asset segmentation and a beta channel performance report. These updates provide advertisers with detailed insights into ad performanc...e across networks like Search, YouTube, and Display, addressing transparency concerns and enabling data-driven optimizations for efficiency gains of 20-40%. The enhancements aim to improve ROI by allowing advertisers to refine strategies and better allocate budgets.
Google Ads Adds Deeper Performance Max Reporting
Google Ads has introduced new reporting updates for its Performance Max campaigns, enhancing asset reporting with segmentation by device, time, conversions, and network. The channel performance repor...t now includes features like account-level bulk downloads and ROI-style columns. These updates aim to provide advertisers with clearer insights into campaign performance across various Google platforms.
Google announces Pinterest rival Mixboard : What it is and how it works
Google has launched Mixboard, an AI-powered idea board positioned as a competitor to Pinterest. Mixboard allows users to create, organize, and refine ideas visually, using AI-generated visuals and na...tural language commands for editing. Currently available in the U.S. as a public beta, Mixboard aims to enhance visual planning for creators and designers.
Software Update: Online Survey Custom Confirmation Message - SurveyGold
SurveyGold has introduced a new feature allowing users to customize the confirmation message shown to respondents after completing an online survey. This update is accessible via the SurveyGold appli...cation under the Appearance tab when saving a survey as an online form.
Software Update: Usability Improvements and New Graph Features - SurveyGold
SurveyGold has released a software update enhancing usability and graph features. The update introduces new button bars for easier access to features and improves graph properties, allowing users to ...customize visual preferences such as displaying percentages and statistical data. The update process is straightforward, ensuring user data remains unaffected.
Software Update: Support for Qualitative Coding - SurveyGold
SurveyGold has introduced a new feature in its application to support qualitative coding for open-ended survey responses. This update allows researchers to organize and analyze data by adding code qu...estions and selecting appropriate codes while reviewing responses. The feature is accessible via the Analyze Results tab, enhancing workflow efficiency by enabling the addition of new codes during the review process.
Software Update: Setup Survey Bug Fixes - SurveyGold
SurveyGold has released a software update addressing bugs in the Setup Survey tab. Folder names now sort correctly when renamed or added, and all known issues with the files and folders view have bee...n resolved.
Google debuts Commerce Media Suite in India, available via Google Ads
Google debuts Commerce Media Suite in India, available via Google Ads
Google to shut down Tables, its Airtable alternative, by December 2025
Google will discontinue its Tables service, an Airtable alternative, by December 16, 2025. Launched in 2020, Tables aimed to simplify project management but will now be phased out as Google consolida...tes resources. Users are advised to migrate data to Google Sheets or AppSheet, which offers deeper integration with Google Workspace.
Google launches Gemini AI Plus with Veo 3 , AI credits , 200GB cloud storage to rival ChatGPT Go
Google has launched the Gemini AI Plus plan, priced at Rs 400, offering features such as access to the Gemini 2.5 Pro model, Veo 3 for video generation, 200 AI credits, and 200GB Google One storage. ...The plan integrates with Google Workspace apps and aims to rival OpenAI's ChatGPT Go by providing a comprehensive ecosystem for productivity and AI-powered exploration.
Google Launches AI Suggested Plans in Ads Performance Planner
Google has launched AI Suggested Plans in its Ads Performance Planner, leveraging machine learning and historical data to provide pre-built forecasts for Search, PMax, Shopping, and App campaigns. Th...is update aims to reduce planning time by up to 50%, enhancing efficiency in complex bidding environments and promoting proactive ad management with human oversight.
Birdeye Unveils the Industry-First Agentic Marketing Platform
Birdeye has launched the Agentic Marketing Platform, featuring over 10 autonomous AI agents designed to handle marketing tasks for multi-location brands. These AI agents, powered by proprietary Large... Language Models, can autonomously manage tasks such as social media engagement, review management, and lead generation, allowing businesses to focus on customer value. This platform marks a new era of AI-driven marketing solutions.
Google Ads Will No Longer Restrict Mature Cosmetic Procedures
Google Ads will update its adult content policy on September 22, 2025, to allow ads for mature cosmetic procedures, including services like breast augmentation and penis enlargement. This policy chan...ge removes previous restrictions on advertising these services.
elizaos-plugins/plugin-birdeye
The Eliza Birdeye Plugin integrates with Birdeye's DeFi and token analytics API, offering real-time blockchain data and analytics across multiple networks. It supports token and wallet information qu...eries, enhancing DeFi analytics capabilities.
Google Ads Integrates Maps for Enhanced Local Targeting
Google has integrated Google Maps into its Ads platform, allowing advertisers to search and add up to 10 verified locations for enhanced local targeting. This update simplifies workflows, reduces err...ors, and improves ad relevance with real-time data. It aligns with Google's AI-enhanced tools strategy, enhancing precision in local targeting and potentially influencing campaign performance.
Cvent Announces General Availability of Cvent Essentials | Cvent
Cvent has launched Cvent Essentials, a new product designed for managing high-volume, simple in-person events. This solution, now available to all Cvent customers, simplifies event planning and execu...tion with features like admin-approved templates, streamlined registration, and real-time data integration. It empowers teams to manage smaller events efficiently, freeing resources for larger flagship events.
Cvent Brings Intelligence and AI to Life Across its Platform with the Launch of CventIQ | Cvent
Cvent has launched CventIQ, an AI-enhanced platform designed to improve event planning and execution. CventIQ integrates advanced AI with Cvent's existing tools to offer features like instant session... insights, AI-driven content creation, and personalized event dashboards. It aims to streamline workflows and enhance engagement for event planners, marketers, and hospitality professionals.
INSPIRE: the social insights solution to keep you ahead of the game
Toluna introduces INSPIRE, a social insights solution designed to help brands navigate rapidly changing consumer behavior. INSPIRE uses AI-powered tools to analyze unprompted consumer conversations a...cross social media, providing actionable insights. It features three modules: Explore, Understand, and Identify, each offering unique analytical frameworks to decode consumer sentiment and drive strategic growth. INSPIRE aims to transform raw data into competitive intelligence, enabling brands to anticipate trends and enhance customer loyalty.
WhatsApp Launches End - to - End Encryption for Android Backups
WhatsApp has introduced end-to-end encryption for Android backups, enhancing security for chat backups stored on Google Drive or locally. This feature, launched on October 14, 2021, requires user act...ivation and offers password or 64-digit key encryption options. It strengthens WhatsApp's security framework amid rising Android phishing threats and malware campaigns.
Strategic Partnerships and Integrations in Customer Feedback Management
Commvault Expands Google Cloud Partnership to Strengthen Cyber Resilience
Commvault has expanded its partnership with Google Cloud to enhance cyber resilience and data protection for enterprises. This collaboration introduces new capabilities such as immutable, air-gapped ...backups, rapid application recovery with Commvault Cloud Rewind, and advanced compliance search for Google Workspace. These features aim to bolster defenses against ransomware and support regulatory compliance, available through Google Cloud Marketplace.
Ternary and Alvin Announce Strategic Partnership to Optimize Google Cloud and BigQuery Spend
Ternary and Alvin have formed a strategic partnership to enhance cost management and optimization for Google Cloud and BigQuery users. This collaboration combines Ternary's FinOps governance with Alv...in's autonomous BigQuery optimization, providing organizations with tools to manage cloud spend effectively. The partnership aims to deliver measurable savings and improved efficiency for Google Cloud customers by integrating financial governance with operational optimization.
ROI Rocket and Qualtrics Partner to Deliver Faster, More Scalable B2B Research with Synthetic Data
Qualtrics and ROI Rocket have formed a partnership to enhance B2B research using synthetic data. ROI Rocket will integrate Qualtrics' Edge Audiences for synthetic AI models, combining verified human ...panels with AI-generated responses. This collaboration aims to provide faster, scalable insights for market research, benefiting clients like Dollar Shave Club and Booking.com.
Apple and Google join hands for AI: Gemini to power next-gen Apple Intelligence
Google and Apple have formed a multi-year AI partnership, integrating Google's Gemini AI models and cloud technology into Apple's next-gen AI systems. This collaboration aims to enhance Apple's AI ca...pabilities, including a more personalized Siri, while maintaining privacy standards. The partnership marks a significant collaboration between the two tech giants, focusing on advancing AI innovation.
Samsung To Unveil AI Vision Built With Google Gemini at CES 2026
Samsung will showcase its AI Vision technology, developed in collaboration with Google Gemini, at CES 2026. This partnership highlights the integration of Google's advanced AI capabilities into Samsu...ng's offerings.
Oracle Brings Oracle Database@Google Cloud to India
Oracle has launched Oracle Database@Google Cloud in India, enabling customers to access Oracle database services within Google Cloud's Mumbai region. This service supports multicloud strategies and e...nsures data residency compliance with Oracle Exadata and Autonomous AI Database offerings.
AWS and Google Team Up to Simplify Your Multi-Cloud Connectivity
AWS and Google Cloud have launched a new multicloud networking service, enhancing cross-cloud connectivity with private, high-speed links. This service simplifies data movement between platforms, off...ering managed, cloud-native experiences and eliminating the need for manual coordination. Salesforce is an early adopter, using the service to unify data for AI and analytics.
Asiacell announces partnership with Google Cloud to bring AI-powered productivity tools, including Google Workspace, to Iraq
Asiacell partners with Google Cloud to introduce AI-powered productivity tools, including Google Workspace, to Iraq. This collaboration marks Asiacell as the first telecom operator in Iraq to offer G...oogle Cloud's solutions, aiming to enhance digital transformation for businesses and educational institutions. The partnership was announced at MWC Doha 2025, highlighting a significant step in Iraq's digital economy.
Alphabet Stocks Hits New Highs As Meta Mulls Deploying Google AI Chips In Data Centers
Google is in discussions with Meta Platforms to potentially supply its AI chips for Meta's data centers, intensifying competition with NVIDIA in the AI chip market. Google's tensor processing units (...TPUs) are designed to enhance AI workload performance and cost efficiency. This development has contributed to Alphabet's stock reaching new highs, reflecting its strategic push in AI technology.
AccelGoogle tie-up to fund AI startups
Google and Accel have partnered to launch the Atoms AI Cohort 2026, aimed at supporting early-stage Indian AI startups. The program offers up to $2 million in co-investment, $350,000 in Google Cloud,... Gemini, and DeepMind credits, and technical support from Google DeepMind. This initiative seeks to foster AI innovation in India and provide global exposure for startups.
LSEG Integrates Tick History Data With Google Clouds Vertex AI
LSEG has integrated its historical tick data with Google Cloud's Vertex AI and BigQuery, enabling financial institutions to leverage AI and machine learning for advanced market analysis. This collabo...ration reduces infrastructure complexity and costs, allowing firms to perform rapid, large-scale data processing and analysis. The integration democratizes access to sophisticated analytics, particularly benefiting mid-sized and emerging financial institutions.
Google Cloud and Westinghouse detail AI system for nuclear power plant construction
Google Cloud and Westinghouse have collaborated to develop an AI system aimed at enhancing nuclear power plant construction. This system leverages Google's cloud capabilities to improve efficiency an...d safety in the construction process.
Discovery launches Vitality AI in collaboration with Google
Discovery and Google have launched Vitality AI, integrating Google Cloud's AI and data analytics with Discovery's health datasets. This platform aims to enhance personalized, preventative healthcare ...globally, building on Discovery Health's existing Personal Health Pathways. The collaboration promises to improve health outcomes and extend life expectancy, marking a significant advancement in health tech.
Salesforce, Google enhance Agentforce 360 with Gemini AI
Salesforce and Google have expanded their partnership to integrate Google's Gemini AI models with Salesforce's Agentforce 360 platform. This integration enhances multimodal intelligence, hybrid reaso...ning, and process automation across enterprise sales and IT services. It also extends Salesforce's Gemini integration to Google Workspace applications, improving interoperability and workflow continuity. The collaboration supports open standards and includes joint efforts on contact center solutions and data federation.
JumpCloud and Google Workspace to Launch New Cloud Productivity Solution for Enterprises
JumpCloud and Google Workspace to Launch New Cloud Productivity Solution for Enterprises
JumpCloud and Google Workspace partner to launch new Work Transformation Set on Google
Google Workspace and JumpCloud have launched the Work Transformation Set, a new AI-powered solution aimed at modernizing IT management and security. This exclusive offering through Google Workspace i...ntegrates AI, Zero Trust security, and productivity tools, providing a cost-effective alternative to legacy systems. The partnership emphasizes Google's AI capabilities and aims to enhance business agility and security for enterprises.
SAP opens data pipeline to Google Cloud
SAP has integrated its Business Data Cloud platform with Google Cloud's BigQuery, enabling seamless data transfer for analytics and AI functions. This new pipeline, BDC Connect, marks the first hyper...scaler integration, facilitating a unified data foundation for enterprises. The integration is part of SAP's broader strategy to enhance interoperability and support generative AI adoption across its ecosystem.
Cvent partners with BeCause on hotel sustainability data | Business Travel News Europe
Cvent has partnered with BeCause to enhance hotel sustainability data, indicating a collaboration to improve sustainability metrics in the hospitality industry.
Google and Qualcomm Partner to Integrate Gemini AI with Snapdragon Tech
Google and Qualcomm have partnered to integrate Google's Gemini AI models with Qualcomm's Snapdragon technology. This collaboration aims to enhance AI capabilities in vehicles and devices, focusing o...n user-centric experiences and bridging cloud and edge computing. The partnership seeks to transform AI into an essential tool, particularly in the automotive sector, by creating intelligent systems that anticipate user needs.
Cvent Announces Multi-Year Agreement with AIM Group International | Cvent
Cvent has entered a three-year agreement with AIM Group International to utilize the Cvent Supplier Network for hotel and venue sourcing. This partnership aims to streamline sourcing processes and en...hance reporting accuracy for AIM's global client base, reflecting Cvent's commitment to supporting event organizers and hoteliers across Europe.
Mergers, Acquisitions, and Business Moves in Customer Feedback Management
ON24 Enters into Definitive Agreement to be Acquired by Cvent | Cvent
Cvent has entered into a definitive agreement to acquire ON24 for approximately $400 million in an all-cash transaction. This acquisition aims to combine Cvent's event technology with ON24's digital ...engagement capabilities, enhancing support for marketing and event teams. The transaction is expected to close in the first half of 2026, pending regulatory and shareholder approvals.
Prodege Accelerates Innovation & Growth Plan With Acquisition of Pollfish - FinTech Futures
Prodege has acquired Pollfish, a mobile-first survey platform, to enhance its consumer insights capabilities. This acquisition supports Prodege's strategy to provide cost-effective research solutions... and expand its audience reach. Pollfish's technology will enable Prodege to offer faster and more accurate consumer insights, aligning with its innovation goals.
Cvent acquires Goldcast to add AI video tools to event marketing platform - c-mw.net
Cvent has acquired Goldcast, an AI-powered video content platform for B2B webinars and events. This strategic acquisition aims to enhance Cvent's event marketing capabilities by integrating Goldcast'...s AI-driven video workflows. The combined platform will allow marketers to transform live events into branded video content, optimizing event impact and accelerating revenue generation. The acquisition also positions Goldcast to leverage Cvent's extensive customer base and enterprise relationships.
Healthcare DealmakersSamaritan joining MultiCare; Qualtrics drops billions on Press Ganey and more
Qualtrics, a customer survey software maker, plans to acquire healthcare market research firm Press Ganey Forsta for $6.75 billion. This acquisition aims to integrate Qualtrics' AI capabilities with ...Press Ganey's data and healthcare expertise to create new tools and services. The deal involves a mix of cash and equity and is expected to close in the coming months.
Press Ganey CEO On Qualtrics Deal: AI Market Is "Extremely Competitive" - Newsweek
Qualtrics announced its acquisition of Press Ganey for $6.75 billion. Press Ganey, a leader in patient experience and care quality data analytics, will become the healthcare division within Qualtrics... after regulatory approval. The merger aims to enhance AI capabilities and data analytics, leveraging both companies' strengths to compete in a dynamic market.
Qualtrics to acquire Press Ganey Forsta in $6.75bn deal
Qualtrics is set to acquire Press Ganey Forsta for $6.75 billion, aiming to enhance its AI capabilities in experience management. This acquisition will merge Qualtrics' AI platform with Press Ganey F...orsta's analytics and healthcare expertise, creating a comprehensive platform for improving human experiences across various industries. The deal, involving cash and equity, is expected to close pending regulatory approvals.
Funding News and Financial Performance in Customer Feedback Management
INTOUCH INSIGHT ANNOUNCES Q3 2025 FINANCIAL RESULTS - Yahoo Finance
Intouch Insight announced its Q3 2025 financial results, reporting stable revenue of $6.63 million and a gross margin increase to 48.4%. The company highlighted SaaS revenue growth and the acquisitio...n of ClearPoint Solutions, aiming to double its business by 2028 with a $50 million revenue target.
Google Q3 Report: AI Mode, AI Overviews Lift Total Search Usage
Google's Q3 report highlights the impact of AI Mode and AI Overviews on search usage, with significant growth in queries and revenue. CEO Sundar Pichai noted AI-driven expansion, with AI Mode reachin...g 75 million daily users and driving query growth. Alphabet's revenue hit $102.3 billion, with "Google Search & other" contributing $56.6 billion. Google plans further AI integration, including the upcoming release of Gemini 3 and increased capex for AI infrastructure.
INTOUCH INSIGHT ANNOUNCES Q2 2025 FINANCIAL RESULTS - Yahoo Finance
Intouch Insight announced its Q2 2025 financial results, reporting a 5% increase in recurring services revenue to $5.5 million, despite a 12% decline in total revenue due to the absence of merchandis...ing revenues. The company achieved a gross margin increase to 50.4% and a 25% rise in adjusted EBITDA to $370,812. CEO Cameron Watt highlighted plans to enhance efficiency and leverage AI for competitive advantage.
Leadership and Executive Team Updates in Customer Feedback Management
Nvidia appoints Google Clouds Alison Wagonfeld as first-ever CMO
Alison Wagonfeld, a former executive at Google Cloud, has been appointed as Nvidia's first Chief Marketing Officer. She will assume her new role in February, after nearly a decade of building Google ...Cloud's marketing operations. Wagonfeld's experience is expected to help Nvidia navigate challenges such as geopolitical constraints and competition in the AI chip market.
Toluna announces new Managing Director, Country Head in Singapore
Toluna Singapore appoints Gurtej Singh Nagpal as the new Country Head. With extensive leadership experience in APAC, Gurtej aims to drive growth and innovation, focusing on transforming insights into... actionable decisions for clients. This strategic move aligns with Toluna's goal to enhance its capabilities in delivering technology-powered insights.
Kantar hires Qualtrics exec to lead CX in North America
Kantar has appointed Ben Lawder, formerly of Qualtrics, as senior vice-president and customer experience practice lead for North America. Lawder's expertise in CX strategy and enterprise sales will s...upport Kantar's expansion in CX capabilities. This move aligns with Kantar's strategy to enhance CX offerings and integrate customer experience with brand equity and business performance.
Aditya Swamy named Managing Director, Google Play
Aditya Swamy has been promoted to Managing Director of Google Play. Previously, he was the Regional Director for Google Play in India, Southeast Asia, Australia, and New Zealand. Swamy will focus on ...working with developers, startups, and investors to boost the app economy and enhance the digital ecosystem in the region.
Qualtrics Appoints New Leader for Asia Pacific and Japan to Accelerate Regional Growth and AI Adoption
Qualtrics has appointed Raen Lim as Managing Director for Asia Pacific and Japan to drive regional growth and AI adoption. Lim, with over two decades of leadership experience, will lead operations to... enhance customer and employee experiences. Her expertise is expected to support Qualtrics' AI capabilities, which have seen significant adoption, with 90% of top enterprise accounts utilizing AI-powered innovations.
Awards, Recognitions, and Industry Achievements in Customer Feedback Management
Cvent Named Best Event Platform in 2025 Digiday Technology Awards
Cvent has been awarded the title of 'Best Event Platform' in the 2025 Digiday Technology Awards. This recognition highlights Cvent's innovative use of AI-driven tools to enhance attendee engagement a...nd marketing performance. The award underscores the growing importance of event technology in marketing strategies, as exemplified by Cvent's work with the University of Southern California.
Cvent Named a Leader in Gartner Magic Quadrant for Event Marketing and Management Platforms for Second Consecutive Year | Cvent
Cvent has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Event Marketing and Management Platforms for the second consecutive year. This accolade highlights Cvent's strong executio...n and comprehensive vision in the industry. The company continues to innovate with AI-driven features like Snapshots and CventIQ, enhancing event management and audience engagement capabilities.
Corporate News and Organizational Updates in Customer Feedback Management
Sundar Pichai says Google will start building data centers in space, powered by the sun, in 2027
Google plans to construct solar-powered data centers in space by 2027, as announced by CEO Sundar Pichai.
Google gradient G logo expands company - wide as new visual identity
Google is updating its visual identity by rolling out a new gradient 'G' logo across all its platforms and services. This redesign, initially introduced for Google Search, symbolizes Google's focus o...n AI while maintaining its iconic four-color scheme. The change marks the most significant update to Google's branding in a decade, aligning with its AI-driven strategy.
Luciq Rebrands from Instabug to Lead a New Era of Mobile AI - waya.media
Luciq, formerly known as Instabug, has rebranded to reflect its focus on AI-driven mobile observability and enterprise solutions. This marks a shift from its original bug reporting roots to a broader... AI-powered platform that automates repetitive tasks for engineering teams. The rebranding aligns with Luciq's ambition to redefine mobile app development and expand into new regions, backed by investors like Accel and Insight Partners.