Latest Product Updates and Feature Enhancements in CPQ
New and upcoming innovations for Agentforce Commerce
Salesforce has introduced new innovations for Agentforce Commerce, enhancing B2C commerce with AI-driven features. These include agentic shopping for personalized experiences, ChatGPT catalog integra...tion, and Google's Universal Commerce Protocol integration. New capabilities in contextual search, connected commerce, intelligent order management, and point-of-sale systems are also highlighted. These updates aim to improve customer engagement, operational efficiency, and drive growth.
Salesforce Expands MuleSoft Agent Fabric with Automated Discovery - Salesforce
Salesforce has expanded its MuleSoft Agent Fabric with new automated discovery capabilities, enhancing AI agent management across platforms like Salesforce Agentforce, Amazon Bedrock, and Google Clou...d's Vertex AI. The update introduces Agent Scanners for automatic detection and cataloging of AI agents, providing a unified control plane for governance and visibility. This development supports scalable AI deployment, offering seamless integration and oversight of agents and tools within the enterprise.
Pricefx Enters 2026 With Record Momentum and Breakthrough AI Adoption
Pricefx reported strong 2025 results, driven by high customer retention and rapid adoption of its AI innovations, including the Pricefx Agents. The company expanded its market leadership through stra...tegic partnerships with SAP and Salesforce, enhancing its ecosystem-first approach. These developments position Pricefx for continued growth and competitive advantage in 2026.
IBM introduces AI-ready Sovereign Software to address digital sovereignty needs
IBM has launched IBM Sovereign Core, an AI-ready software designed to enable secure and compliant sovereign environments for AI workloads. This offering addresses the increasing demand for digital so...vereignty amid stricter regulations and data governance needs.
IBM Introduces Enterprise Solution for Agentic AI - AutoGPT
IBM has launched Enterprise Advantage, a consulting service designed to help enterprises scale agentic AI efficiently. This service integrates IBM's consulting expertise with proven AI tools, enablin...g organizations to build and govern AI platforms at scale. It supports existing infrastructures, allowing continued use of platforms like AWS and Google Cloud. Companies like Pearson are already leveraging this service to enhance AI deployment and governance.
IBM Launches Enterprise Advantage Service to Help Businesses Scale Agentic AI - IBM Newsroom
IBM has launched the Enterprise Advantage Service, an AI-powered consulting offering designed to help businesses scale agentic AI applications. This service allows organizations to build and operate ...tailored AI platforms without altering existing cloud or infrastructure setups. It leverages IBM's consulting expertise and proven AI tools to enhance workflow integration and productivity, as demonstrated by clients like Pearson.
Agentforce MCP Beta Brings All the Power of Tool Calling, None of the Context Bloat
Salesforce has introduced Agentforce MCP Support in beta, enhancing AI agent capabilities by integrating Anthropic's Model Context Protocol. This feature allows enterprises to connect agents to third...-party tools with ease, manage access controls, and prevent data exposure. The integration aims to improve interoperability and security for AI agents, offering a streamlined setup and management process.
BlueSnap Launches Built-in Compliant Surcharging, Helping Global Merchants Offset Processing and Improve Margins
BlueSnap has launched a compliant surcharging feature within its Global Payment Orchestration Platform. This enables B2B and B2C merchants to recover up to 3% in credit card processing fees while adh...ering to card network rules and regional laws. The feature allows merchants to maintain competitive pricing and offers alternative payment options like ACH, enhancing cost-effectiveness and profit margins.
Salesforce rolls out new AI-powered Slackbot for enterprise customers - Investing.com India
Salesforce has launched an AI-powered Slackbot to help enterprise users perform tasks without leaving Slack. The tool, part of Salesforce's Agentforce 360 vision, integrates AI to understand user con...text and improve productivity. Available to Business+ and Enterprise+ customers, it aims to streamline workflows while maintaining security standards.
ECRS Launches CATAPULT Fuel, Redefining Fuel for Independent Retailers
ECRS has launched CATAPULT Fuel, an innovative solution that integrates fuel operations into their CATAPULT point-of-sale system. This new product offers independent retailers a unified platform for ...managing both store and fuel operations, enhancing efficiency and reducing costs. Key features include easy activation, integration with CATAPULT Web Office, enterprise scalability, and prepaid fuel vouchers, providing a seamless and convenient fueling experience.
Introducing the Rapid AI Security Assessment: Secure Your AI Innovation with IBM and Palo ...
IBM and Palo Alto Networks have launched the Rapid AI Security Assessment to identify and mitigate AI security risks in cloud environments. This two-week program uses IBM's methodology and Palo Alto'...s Prisma AIRS platform to uncover misconfigurations and shadow AI deployments, offering actionable recommendations aligned with global standards. The collaboration aims to enhance AI security without hindering innovation.
Epicor Announces Schedule of Final OnPremises Feature Releases for Kinetic, Prophet 21, and BisTrack - FinancialContent
Epicor announced the final on-premises feature releases for Kinetic, Prophet 21, and BisTrack, marking a shift to cloud-exclusive innovation. The transition supports Epicor's commitment to secure, sc...alable solutions, with final releases scheduled for 2028. The "Ascend with Epicor" program aids customers in migrating to the cloud, offering tools and support for a seamless transition.
Salesforce Bolsters Customer Trust and Resilience with Net New ISO 22301Certification
Salesforce has achieved the ISO/IEC 22301:2019 certification, enhancing its business continuity management. This certification ensures operational resilience and minimal downtime for Salesforce's ser...vices, including Sales Cloud, Service Cloud, and others. It complements existing certifications like ISO 27001 and ISO 42001, reinforcing Salesforce's reputation as a trusted provider of AI, data, and CRM solutions.
IBM Advances Generative, Agentic AI Deeper into SAP Operations with ICAMS - ERP Today
IBM has introduced its Application Management Suite for SAP (ICAMS), integrating generative and agentic AI to enhance SAP operations. ICAMS aims to streamline SAP transformations by embedding AI into... core management activities, reducing manual maintenance and fostering continuous innovation. The suite supports both SAP ECC and S/4HANA environments, offering features like automated documentation, synthetic data generation, and AI-driven remediation to improve efficiency and reduce regression risks.
New! Next Gen Marketing Cloud, Archive and New Licensing Now Generally Available for ISVs
Salesforce has launched the Next Gen Marketing Cloud, Archive, and a new licensing model for ISVs, now generally available. These offerings allow ISVs to embed Salesforce's AI-native capabilities dir...ectly into their applications, enhancing marketing automation, personalization, and data governance. The new licensing structure aims to reduce costs and increase adoption by shifting to a login-based model.
Oracle brings Database@Google Cloud services in India
Oracle has launched Oracle Database@Google Cloud in India, allowing local access to Oracle database services in the Google Cloud Mumbai region. This service supports multicloud strategies, AI, analyt...ics, and data residency needs. It integrates with Google Cloud's AI platforms, enabling enterprises to modernize applications and migrate workloads. The offering includes Oracle Exadata Database Service, Oracle Autonomous AI Database, and Oracle Autonomous AI Lakehouse.
December 2025 Release Notes
Zakeke has introduced new AI-powered creative tools, including the AI Image Generator & Editor, to enhance its customization flow. These tools allow users to generate and edit images, logos, and grap...hics directly within the platform. The update aims to streamline image creation and editing processes. Additional AI tools, such as the AI Design Generator and AI Product Staging, are in development.
Oracle says it might let customers bring their own hardware into its data centers
Oracle is considering allowing customers to bring their own hardware into its data centers, potentially reducing Oracle's capital expenses. This approach is part of exploring various business models,... including leasing options with chip providers. Additionally, Oracle has expanded its Database@Google Cloud offering to new regions, including India and Canada, enhancing multicloud capabilities and AI integration.
Salesforce Enhances AI Reliability with New Observability Tools for Agents
Salesforce has introduced new observability tools to enhance AI agent reliability, focusing on analytics, optimization, and health monitoring. These tools provide small businesses with insights into ...AI performance, enabling better decision-making and operational efficiency. Early adopters like 1-800Accountant and Engine report improved service quality and scalability. The tools aim to address challenges in managing AI agents, offering a pathway for businesses to optimize AI deployment.
AutoRABIT Announces FedRAMP Milestones for Salesforce Security Solutions
AutoRABIT has achieved FedRAMP Moderate Authorization to Operate (ATO) for its CodeScan and Guard solutions, enhancing security for Salesforce environments in government agencies. These solutions add...ress Salesforce's unique security challenges by automating code analysis and monitoring configurations, aligning with federal compliance standards to protect sensitive data and streamline compliance processes.
Cyntexa Announces Updates to ChargeOn on Salesforce AppExchange - Markets Financial Content
Cyntexa has updated its ChargeOn application on Salesforce AppExchange, enhancing payment processing and orchestration capabilities. ChargeOn integrates with over 14 global payment gateways, offering... streamlined revenue automation and eliminating vendor lock-in. The update includes advanced features for secure, efficient payment management within Salesforce, including PCI and DSS compliance.
Salesforces Slack to stop direct service in China, The Information reports - TipRanks
Salesforce is restricting third-party companies from long-term indexing and storing Slack messages, impacting rival enterprise AI firms like Glean. This move tightens Salesforce's control over Slack ...data, potentially limiting AI competitors' access.
Oracle Health Secures TEFCA QHIN Designation, Further Strengthening Interoperability Leadership
Oracle Health has been designated as a Qualified Health Information Network (QHIN) under the Trusted Exchange Framework and Common Agreement (TEFCA). This designation enhances Oracle's interoperabili...ty capabilities, allowing seamless health data exchange across providers, payers, and government agencies. Oracle Health Information Network, powered by Oracle Cloud Infrastructure, offers a comprehensive view of patient data, improving care delivery and reducing redundant processes.
Zuora Launches AI-Ready Monetization Catalog to Power Any Business Model, Even Faster
Zuora has introduced an AI-ready monetization catalog designed to accelerate and support diverse business models. This new offering aims to enhance flexibility and speed in monetization strategies, l...everaging AI capabilities to optimize revenue operations.
ECRS Empowers CATAPULT Users with High-Powered AI Chat Assistant
ECRS has introduced an AI chat assistant to its CATAPULT documentation platform, enhancing user interaction by providing quick, precise answers to product-related queries. This tool, tested by ECRS's... support team, aims to improve customer experience by offering tiered, context-aware responses, leveraging over 1,600 pages of documentation.
Conga Launches Rebate Management to Maximize Margins Amidst Economic Volatility - CustomerThink
Conga has introduced Conga Rebate Management, a new solution designed to help businesses enhance revenue and maintain margins amid economic challenges. This platform offers a unified view of rebate p...rograms, enabling companies to streamline rebate management, improve pricing decisions, and drive sales. It allows for the creation of standard rebate structures without custom development, providing transparency and supporting long-term deal negotiations.
Salesforce Defines New AI Tools for Small Business Archetype - StartupHub.ai
Salesforce has launched the "Agentblazer" archetype and Agentforce 360 platform to transform small businesses with AI. This initiative integrates AI across business functions, enhancing customer rela...tions and operations. The platform offers automation and data-driven insights, positioning Salesforce as a comprehensive AI partner for SMBs.
Salesforce Agentic AI Redefines Service Automation
Salesforce has announced a milestone for its Agentforce platform, an advanced AI system that has managed over two million customer interactions. Agentforce leverages Salesforce's unified platform, in...tegrating structured and unstructured data to deliver personalized, context-aware responses. This innovation enhances customer service by automating routine inquiries, allowing human agents to focus on complex problem-solving and strategic engagement. Future enhancements include natural voice capabilities and deeper personalization.
Salesforce Agentic AI Reshapes Enterprise Operations - StartupHub.ai
Salesforce is advancing its Agentic AI, embedding intelligent agents across enterprise operations through its Partnerblazer ecosystem. This initiative aims to transform business processes from reacti...ve to proactive, with applications in sectors like healthcare and compliance. Agentforce and AgentExchange platforms enable partners to integrate solutions, enhancing automation and decision-making. Salesforce's strategy highlights a shift towards AI-driven enterprise transformation.
ECRS Launches Data Bridge to Empower Retailers Transitioning to CATAPULT POS
ECRS Launches Data Bridge to Empower Retailers Transitioning to CATAPULT POS
IBM Launches Granite 4 Nano Under Apache 2.0 For Local Generative AI
IBM has launched Granite 4 Nano, a set of open source generative AI models under the Apache 2.0 license, designed for on-device and edge deployments. These models, ranging from 1.5 billion to 350 mil...lion parameters, offer privacy-first AI solutions without cloud dependency. The release enhances IBM's AI portfolio with energy-efficient models, positioning IBM as a key player in the open LLM ecosystem.
IBM's Apptio launches new cloud cost management tools for AI era - Investing.com
IBM's Apptio has launched new financial operations solutions, Cloudability Governance and Kubecost 3.0, to help enterprises manage cloud costs in AI-driven environments. Cloudability Governance integ...rates with HashiCorp Terraform for cost compliance, while Kubecost 3.0 offers enhanced Kubernetes management. These tools aim to provide real-time visibility and control over cloud spending.
Salesforce AI Sustainability: The Business Value Imperative - StartupHub.ai
Salesforce is leveraging AI to transform sustainability from a compliance task into a strategic business driver. At the Dreamforce conference, Salesforce highlighted its Agentforce Net Zero offering,... which integrates sustainability data with business operations. This approach enhances operational efficiency and competitive advantage by centralizing data, improving reporting accuracy, and enabling AI-driven insights for strategic decision-making.
LogiSense's Total Economic Impact Report with Forrester Research
LogiSense and Forrester Research released a Total Economic Impact report highlighting the financial benefits of LogiSense's billing solutions. The study shows a $12.9 million profit increase and a 28...3% ROI for a network solutions provider using LogiSense's usage-based billing. This report underscores LogiSense's impact on revenue growth and operational efficiency in the XaaS, IoT, and communications sectors.
Fall event highlight - Oracle partners press ahead with AI app building, and air out the do's and don'ts of AI agents
Oracle announced its Fusion Applications AI Agent Marketplace, featuring launch partners like Apex IT and Auditoria.AI. This initiative enables partners to build AI applications tailored to specific ...customer needs, enhancing Oracle's AI ecosystem. The marketplace facilitates seamless integration across Oracle's platforms, reducing costs and complexity for customers. Partners benefit from Oracle's data connectivity, enabling faster and more efficient AI agent development.
Leading the way in open Earth observation AI - IBM Research
IBM Research is advancing Earth observation AI with models like Prithvi-EO and TerraMind, developed in collaboration with NASA and ESA. These models, designed for complex geospatial tasks, are open-s...ource and optimized for edge devices. Recent releases include smaller versions for resource-constrained environments and TerraCodec for efficient data compression. IBM's commitment to open science and collaboration is setting new standards in Earth observation AI.
Salesforce Agentic Commerce: AI Redefines Retail
Salesforce introduces Agentic Commerce, leveraging AI to enhance retail experiences. New tools and partnerships with OpenAI and Stripe integrate commerce into conversational AI, improving product dis...covery and personalization. Features like Shopper Agent and Agentic Boost streamline customer interactions and inventory management. The platform also integrates with Adyen for payment flexibility and supports Google Android and Zebra Technologies for hardware upgrades, marking a strategic shift towards AI-driven commerce.
IBM Releases its Smallest AI Model to Date
IBM has launched Granite 4.0 Nano, its smallest AI model designed for edge and on-device applications. The model, with 1 billion parameters, offers robust performance for tasks like document summariz...ation and classification without relying on cloud architecture. It is ISO 42001 certified for responsible AI development and is available under the Apache 2.0 license for commercial use.
Strategic Partnerships and Integrations in CPQ
LM, PG&E, Salesforce and Wells Fargo Launch EMBERPOINT to Tr - ASDNews
Salesforce, along with Lockheed Martin, PG&E, and Wells Fargo, has launched EMBERPOINT, a venture aimed at transforming wildfire prevention and response. Salesforce will provide the digital foundatio...n, integrating data streams into a real-time response engine using Agentforce and Slack. This partnership seeks to enhance wildfire safety through advanced technologies and coordinated efforts.
PROS and Lufthansa Group Extend Strategic Partnership | PROS
PROS Holdings, Inc. and Lufthansa Group have extended their strategic partnership, focusing on commercial offer innovation. The renewed agreement enhances Lufthansa's capabilities in revenue manageme...nt, dynamic pricing, and sales optimization, aiming to eliminate legacy IT barriers and deliver optimized, attribute-based offers. This collaboration underscores a shared vision for modern, customer-centric airline retailing.
e& and IBM Launches Enterprise-grade agentic AI - INTLBM
IBM and e& have launched an enterprise-grade agentic AI solution, built on IBM watsonx Orchestrate, to enhance governance, risk, and compliance processes. This collaboration, unveiled at the World Ec...onomic Forum, integrates AI into e&'s systems, enabling faster decisions and consistent policy interpretation. The initiative demonstrates IBM's AI capabilities in real-world enterprise environments, emphasizing governance and accountability.
Salesforce Partners with Google to Launch Universal Commerce Protocol ...
Salesforce and Google have expanded their partnership to launch the Universal Commerce Protocol (UCP), enabling Agentforce Commerce merchants to integrate with Google's AI-driven shopping experiences.... This collaboration aims to enhance product discovery and checkout processes across Google's platforms, leveraging AI for seamless, conversational commerce.
Google's Mandiant releases free Salesforce access control checker - iTnews
Mandiant, a Google-owned security vendor, has released AuraInspector, an open-source tool to detect access control misconfigurations in Salesforce environments. The tool identifies potential security... gaps in the Salesforce Aura framework, helping prevent unauthorized data access. It automates the detection of misconfigurations, using Salesforce's GraphQL API to bypass data retrieval limits. AuraInspector is available on GitHub but is not an official Google product.
IDrive Launches Salesforce Backup: Offering Comprehensive, Automatic Cloud-to ... - Yahoo Finance
IDrive has launched a new product, IDrive Salesforce Backup, which provides comprehensive, automated cloud-to-cloud backup for Salesforce data and metadata. This solution offers enterprise-grade feat...ures, including automated daily backups, ransomware-ready disaster recovery, and granular restore capabilities. It ensures compliance with SOC 2 Type 2, SEC, SOX, and HIPAA standards, and is priced at $20/user/year with unlimited storage.
Fortimize Expands Salesforce Performance Suite With New Data Utilization Assessment
Fortimize has introduced a Data Utilization Assessment to its Salesforce Performance Suite. This new tool aids Salesforce customers in optimizing data movement, credit usage, and architecture readine...ss, crucial for managing usage-based pricing models. It enhances transparency and predictability, supporting AI and multi-cloud expansion without destabilizing operations.
Salesforce and AWS Launch Agentforce 360 to Simplify Enterprise AI Adoption
Salesforce and AWS have launched Agentforce 360, a platform designed to simplify AI adoption for enterprises. This collaboration combines Salesforce's CRM expertise with AWS's cloud capabilities, off...ering features like compliance tools and intuitive AI integration. The platform, available via AWS Marketplace, aims to streamline AI procurement and enhance business operations, particularly for small businesses in regulated industries.
IBM and Pearson Collaborate to Build New AI - Powered Learning Tools for Organizations and Individuals Worldwide
IBM and Pearson have formed a global partnership to create AI-powered learning tools for businesses and educational institutions. Utilizing IBM's watsonx Orchestrate and Governance, the collaboration... aims to enhance skill development and productivity. IBM will support Pearson in developing a custom AI learning platform, benefiting IBM's workforce and customers. This partnership aligns with Pearson's strategy to foster strategic alliances for improved customer outcomes.
Riyadh Air and IBM Partner to Launch World's First AI-Native Airline - IBM Newsroom
IBM and Riyadh Air have partnered to launch the world's first AI-native airline. This collaboration, announced at IBM Think Riyadh 2025, aims to enhance Riyadh Air's operations with AI-powered soluti...ons, improving agility and unifying experiences for employees and guests. The partnership sets a new standard in the aviation industry by integrating IBM's advanced AI technologies.
IBM Collaborates with Karnataka Bank to Build API Platform for Faster Service Delivery | AIM
IBM and Karnataka Bank are collaborating to develop an API platform aimed at enhancing service delivery speed. This partnership will leverage IBM's technology to streamline banking operations and imp...rove customer experiences.
IBM and AWS Strengthen Partnership to Accelerate Enterprise Agentic AI Across Industries
IBM and AWS have strengthened their partnership to accelerate the deployment of Agentic AI solutions across various industries. This collaboration integrates IBM's AI technology with AWS services, of...fering enterprises enhanced flexibility in scaling AI. Key initiatives include the integration of IBM watsonx Orchestrate with Amazon Bedrock and the launch of IBM Bob, an AI-first IDE. The partnership also focuses on SAP S/4HANA modernization and quantum-safe security solutions.
IBM Partners with Kaggle to Launch AI Benchmarks for Enterprise Use - TipRanks.com
IBM has partnered with Kaggle to launch AI benchmarks for enterprise use. This collaboration aims to make AI model evaluation more accessible through public leaderboards, enabling engineers and resea...rchers to assess AI performance on real-world tasks. The initiative seeks to improve AI reliability in business settings by expanding benchmarks over time.
Adecco says joint venture with Salesforce can help reduce AI bubble risks - Reuters
Adecco and Salesforce have formed a joint venture aimed at mitigating risks associated with the AI bubble. This collaboration leverages Salesforce's AI CRM capabilities to enhance Adecco's offerings ...and ensure sustainable AI integration.
IBM and Cisco partner on scalable networked quantum computing initiative
IBM and Cisco have partnered to develop a scalable network of quantum computers, aiming for a demonstration by 2030. The collaboration will leverage IBM's quantum computing expertise and Cisco's quan...tum networking innovations to connect large-scale quantum computers. This initiative aims to enhance quantum computational power and explore new possibilities in secure communications and environmental monitoring.
DataGroomr Announces Updates to its AI-Powered Data Quality App on Salesforce AppExchange
DataGroomr has updated its AI-powered data quality app on Salesforce AppExchange, introducing AI Recommendations and Live Dedupe features. These enhancements provide real-time deduplication and AI-dr...iven insights, enabling Salesforce users to automate and improve data quality management. The app's no-code interface and adaptive AI simplify data management, enhancing data accuracy and supporting downstream analytics and AI initiatives.
Orca Security Now Available on Oracle Cloud Marketplace
Orca Security's Cloud Native Application Protection Platform is now available on Oracle Cloud Marketplace, allowing Oracle Cloud Infrastructure users to enhance their security posture with agentless ...deployment. This integration offers instant-on security, comprehensive risk detection, and continuous compliance, leveraging Orca's SideScanningTM technology and AI capabilities. The partnership strengthens Orca's commitment to Oracle's ecosystem, providing customers with efficient security solutions.
StorPool Storage Unveils Next-Generation HCI Software Stack Integrated with Oracle Virtualization
StorPool Storage has launched a new hyper-converged infrastructure (HCI) software stack that integrates with Oracle Virtualization, enhancing storage solutions for Oracle environments.
ECRS Partners with Ricoh to Deliver Onsite Service for Self-Checkout Solutions
ECRS has partnered with Ricoh USA to enhance onsite service for its self-checkout solutions. This strategic collaboration aims to improve the reliability and customer satisfaction of ECRS's retail te...chnology products. Through Ricoh's Service Advantage program, ECRS customers will benefit from faster response times and professional onsite support, marking a significant advancement in ECRS's service offerings.
Authentise adds 3D Spark, Digifabster and Paperless Parts integrations
Authentise has integrated with Digifabster, 3D Spark, and Paperless Parts, enhancing its capabilities in 3D printing and manufacturing software. This integration aims to streamline operations and imp...rove efficiency for users by offering seamless connectivity between different platforms.
ESET to aid MSPs by integrating with ConnectWise Asio
ESET has announced an integration with ConnectWise Asio, aiming to support Managed Service Providers (MSPs) by enhancing their cybersecurity capabilities. This collaboration will streamline operation...s for MSPs, providing them with improved tools to manage security threats effectively.
Authentise integrates 3D Spark, Digifabster, and Paperless Parts - TCT Magazine
Authentise integrates 3D Spark, Digifabster, and Paperless Parts - TCT Magazine
Apps Associates Advances OneOracle+AI with Customers on a Cloud Journey
Apps Associates, a key Oracle partner, enhances its OneOracle+AI strategy, integrating Oracle Fusion Applications, Oracle Cloud Infrastructure, and AI to support customer cloud transformations. This ...approach aids organizations in modernizing workloads and activating AI-driven insights, with services now available across various sectors.
Oracle Collaborates With Microsoft To Enhance Supply Chain Efficiency
Oracle and Microsoft have partnered to enhance supply chain efficiency by integrating Oracle Fusion Cloud SCM with Microsoft Azure IoT Operations and Microsoft Fabric. This integration aims to improv...e manufacturers' decision-making and operational efficiency by connecting real-time production data to enterprise workflows, enabling faster responses and reducing downtime.
Coolwave Communications Partners with LogiSense to Deliver a Seamless Customer Journey & Enhance CX
LogiSense has partnered with Coolwave Communications to enhance billing operations for telecom and IoT services. The collaboration integrates LogiSense's API-enabled billing solution into Coolwave's ...Cool Operator platform, streamlining customer lifecycle management from account creation to invoicing. This partnership aims to simplify billing complexities, improve customer relationships, and support Coolwave's global expansion with scalable, flexible solutions.
LogiSense and Navint partner to address complex process and technology needs of enterprise IoT
LogiSense and Navint have formed a partnership to address the complex process and technology needs of enterprise IoT and SaaS companies. This collaboration combines LogiSense's advanced subscription ...and usage-based billing solutions with Navint's expertise in lead-to-revenue processes, particularly within the Salesforce ecosystem. The partnership aims to enhance growth, agility, and customer experience by optimizing revenue models and automating operations for technology enterprises.
Merkle Partners with Airship to Create Mobile Loyalty Accelerator Solution for Salesforce ...
Merkle, Airship, and Salesforce have partnered to create a mobile loyalty accelerator solution for Salesforce Marketing Cloud. This collaboration leverages Salesforce's Loyalty Management for scalabl...e loyalty programs, Airship's mobile-first customer experience capabilities, and Merkle's strategy and data expertise to deliver personalized, real-time loyalty experiences. The partnership aims to enhance customer engagement and drive growth through integrated mobile experiences.
Usage-based Billing Leader, LogiSense, Embeds Workato's Leading iPaaS to Help Customers Integrate and Automate Billing
LogiSense has integrated Workato's iPaaS to enhance its billing solutions, enabling seamless automation and integration for customers. This collaboration allows LogiSense to offer tailored solutions ...without requiring customizations, reducing time and costs. The partnership with Workato enhances LogiSense's agility and customer experience, providing a competitive edge in the XaaS, IoT, and communications markets.
Ribbon Communications Partners with LogiSense
Ribbon Communications and LogiSense have partnered to integrate LogiSense's monetization platform with Ribbon's Kandy CPaaS. This collaboration aims to enhance service providers' capabilities by offe...ring a turnkey B2B2X communications platform, enabling new services with improved pricing and customer care tools. The integration supports customer-centric business models and reduces costs for carriers by eliminating the need to upgrade legacy billing systems.
BlueIP Enabled with LogiSense Billing Platform
BluIP has selected LogiSense's billing platform to enhance its Hosted PBX and SIP Trunking services. This partnership enables BluIP to improve customer experiences and operational efficiency through ...seamless billing integration with BroadSoft's platform. LogiSense's solution supports accurate billing and provisioning, helping BluIP expand its market presence.
LogiSense Integrates SureTax Telecom
LogiSense has integrated SureTax Telecom into its billing platform, enhancing its telecom taxation capabilities. This integration allows communications service providers to access accurate, real-time... billing and tax calculations, benefiting from LogiSense's billing solutions and SureTax's telecom tax expertise. The collaboration aims to improve customer experience and expand service offerings in emerging technologies like M2M and VoIP.
Mergers, Acquisitions, and Business Moves in CPQ
Movate acquires Solomo to boost AI, Salesforce capabilities - Outsource Accelerator
Movate acquired Solomo to enhance its AI and Salesforce capabilities, focusing on healthcare sector solutions. Solomo's expertise in Salesforce-driven solutions will integrate with Movate's AI suite ...to improve enterprise data management and customer experience platforms. This acquisition aims to meet growing demand for integrated, data-driven solutions in healthcare and other sectors.
Salesforce to Acquire Qualified to Boost AI Marketing Capabilities
Salesforce has agreed to acquire Qualified, an AI marketing solutions provider, to enhance its Agentforce products. This acquisition aims to improve Salesforce's AI capabilities in marketing by integ...rating Qualified's technology for lead engagement and conversion. The deal is set to close in Salesforce's fiscal year 2027, subject to regulatory approvals.
IBM acquires Confluent to aid in AI deployment - No Jitter
IBM has acquired Confluent for $11 billion to enhance its AI deployment capabilities. This acquisition will integrate Confluent's data stream platform into IBM's offerings, enabling better data gover...nance and real-time data processing for AI applications. The deal is expected to close by mid-2026, further strengthening IBM's hybrid cloud and data management solutions.
Thoma Bravo Completes Acquisition of PROS Holdings, Inc. - PR Newswire
Thoma Bravo has completed its acquisition of PROS Holdings, Inc., a move that aligns with its strategy of investing in leading software companies. This acquisition is part of Thoma Bravo's broader in...vestment activities, which include over 535 software companies in its portfolio.
DealHub Acquires Subskribe, Extending its Leadership in Agentic Quote-to-Revenue By FinanceWire - Investing.com
DealHub has acquired Subskribe to enhance its leadership in the Agentic Quote-to-Revenue space. This acquisition integrates Subskribe's advanced subscription management and billing platform with Deal...Hub's CPQ solution, offering AI-driven pricing optimization and revenue management for SaaS and AI-first enterprises. The unified platform aims to support diverse go-to-market strategies and improve revenue operations.
Salesforce Completes Acquisition of Informatica
Salesforce has completed its acquisition of Informatica, enhancing its platform with Informatica's data management capabilities. This acquisition aims to strengthen Salesforce's AI-driven services by... integrating Informatica's data catalog, integration, governance, and metadata management into Salesforce's ecosystem, providing a comprehensive data foundation for AI applications.
Salesforce (CRM) Completes Informatica Acquisition - GuruFocus
Salesforce has completed its acquisition of Informatica, enhancing its AI-driven data management capabilities. The $25 per share acquisition is expected to positively impact Salesforce's financial me...trics, including earnings per share and free cash flow, by the second year post-closure. This strategic move aims to bolster Salesforce's data capabilities, supporting AI operations across enterprises.
Salesforce (CRM) Signs Definitive Agreement for Acquisition of Spindle AI - Yahoo Finance
Salesforce has signed a definitive agreement to acquire Spindle AI, a platform specializing in agentic analytics. This acquisition aims to enhance Salesforce's capabilities in agent observability and... self-improvement, focusing on custom analytics and ROI forecasting. The deal is expected to close in Q4 2026, pending customary conditions.
Funding News and Financial Performance in CPQ
IBM - Announcements
IBM has announced the release of its fourth-quarter results, highlighting strong performance driven by double-digit growth in its Software and Infrastructure segments. The company also reported signi...ficant increases in full-year profit and free cash flow, underscoring its robust financial health.
Leadership and Executive Team Updates in CPQ
Theyre more productive than ever: Marc Benioff says hiring in software engineering is mostly flat at Salesforce because of AI but the company is expanding headcount in one key area - ITPro
Salesforce CEO Marc Benioff announced that while software engineering hiring remains flat due to AI-driven productivity gains, the company is expanding its workforce in sales and customer engagement ...to support its agentic AI service, Agentforce. This strategic shift highlights Salesforce's focus on enhancing customer relationships and boosting adoption of AI technologies.
PandaDoc Announces Leadership Transition to Accelerate Product Innovation for Small Businesses. - PandaDoc
PandaDoc has announced a leadership transition to enhance product innovation for small businesses. Co-founder Mikita Mikado has moved to Chief Product Officer, focusing on product strategy, while Kei...th Rabkin, previously President, is now CEO. This shift aims to strengthen PandaDoc's product offerings and support small businesses with advanced automation and workflow solutions.
Conga Strengthens Leadership Team with Proven Technology Executives to Drive Next Phase of Growth - ACCESS Newswire
Conga has appointed Brian Kyle as Chief Financial Officer and Lisa Martin as Chief Revenue Officer to strengthen its leadership team. These appointments are part of Conga's strategy to drive growth a...nd manage the integration of PROS Holdings Inc.'s B2B business. Kyle and Martin bring extensive experience in financial leadership and revenue operations, respectively, to support Conga's expansion and customer success initiatives.
LogiSense Announces New Chief Executive Officer
LogiSense has appointed Adam Howatson as the new CEO, succeeding founder Flavio Gomes, who will become Executive Chairman. Howatson, formerly of OpenText, brings extensive experience in enterprise so...ftware and aims to drive LogiSense's growth and innovation in the usage-based billing market.
Awards, Recognitions, and Industry Achievements in CPQ
GK Software Is a Top Vendor In IHL Groups 2025 POS/mPOS Market Study - Business Wire
GK Software has been recognized as a leading vendor in IHL Group's 2025 POS/mPOS Market Study, highlighting its strong position in the retail technology sector.
ConnectWise Recognized as Category Leader in Cloud Management, Network Management, and RMM by Channel Program - Industry Analysts, Inc.
ConnectWise has been recognized as a Category Leader in Cloud Management, Network Management, and RMM by Channel Program. This recognition highlights ConnectWise's exceptional performance and innovat...ion in the IT channel space, based on feedback from managed service providers. The accolades underscore the company's commitment to delivering top-notch solutions and services.
Zakeke Continues to Lead with 21 G2 Badges in the Winter 2026 Reports
Zakeke has been awarded 21 badges in the G2 Winter 2026 Reports, highlighting its leadership in Visual Product Customization, Visual Configuration, and AR Visualization. The recognitions include Best... Results, Best Estimated ROI, and Best Usability, reflecting strong customer satisfaction and performance across various categories and regions, particularly in EMEA.
Oracle Named a Leader in IDC MarketScape for Worldwide Utility Meter Data Management
Oracle has been recognized as a Leader in the IDC MarketScape for Worldwide Utility Meter Data Management Systems 2025. This accolade highlights Oracle's capabilities in delivering large-scale deploy...ments and innovations in AI and automation, enhancing utility operations with clean meter data. Oracle's MDM solution, part of the Oracle Utilities Customer Platform, is now operational in over 100 utility companies, processing billions of meter readings daily.
Oracle ACE Sadia Tahseen Excels in Enterprise Middleware and Cloud Integration
Sadia Tahseen, recognized as an Oracle ACE, excels in enterprise middleware and cloud integration, showcasing her expertise in Oracle SOA, OCI, and OIC. The Oracle ACE program honors individuals for ...their significant contributions and leadership in the Oracle community. Tahseen's recognition underscores her impact as a thought leader and mentor, highlighting her role in driving digital transformation and innovation.
QorusDocs Named Best Proposal Management Software by Info-Tech SoftwareReviews and LegalTech Breakthrough Awards
QorusDocs has been recognized as the top proposal management software by Info-Tech SoftwareReviews and awarded Proposal Management Software of the Year by the LegalTech Breakthrough Awards. These acc...olades highlight QorusDocs' leadership in AI-powered proposal management, emphasizing its role in enhancing productivity and consistency for professional services firms. The platform's integration capabilities and focus on automation are key factors in its success.
Blue Yonder Recognized as the Winner of 2025 Microsoft Global ISV Partner of the Year - Business Wire
Blue Yonder has been awarded the 2025 Microsoft Global ISV Partner of the Year, recognizing its excellence in delivering innovative supply chain management solutions.
Katzion Wins Salesforce Award for Audi Singapore Innovation - EV Mechanica
Katzion, a GlobalLogic company, received the Salesforce 2025 Partner Innovation Award in the Automotive category for its work with Audi Singapore. The award recognizes Katzion's development of the On...line Direct Sale platform, powered by Salesforce technologies, which enhances automotive retail through seamless online-to-offline experiences. This platform integrates Agentforce Marketing, MuleSoft, and data-driven intelligence to offer personalized and immersive customer journeys.
Zuora Revenue Ranked No. 1 Overall in Automated Revenue Management by MGI ...
Zuora Revenue has been ranked No. 1 in Automated Revenue Management by MGI Research, excelling in product and strategy. This recognition highlights Zuora's leadership in automating and scaling comple...x revenue operations.
Oracle Recognized as a Leader in Two Gartner Magic Quadrant Reports Assessing Agentic Finance and AI Capabilities
Oracle has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Cloud ERP for both Service-Centric and Product-Centric Enterprises. This recognition highlights Oracle's capabilities in ...agentic finance, driven by Oracle Fusion Cloud ERP's AI-powered features. The platform enhances finance operations with intelligent agents, predictive insights, and streamlined processes, benefiting organizations like Hearst, Black & Veatch, and PwC.
Epicor Recognized as a Leader in IDC MarketScape for AI-Enabled ERP ...
Epicor Recognized as a Leader in IDC MarketScape for AI-Enabled ERP ...
IBM earns the IDC 2025 SaaS CSAT Award for Financial GRC for the second consecutive year
IBM has been awarded the IDC 2025 SaaS Customer Satisfaction Award for Financial Governance, Risk, and Compliance (GRC) for the second consecutive year. This recognition highlights IBM's excellence i...n AI-driven capabilities, ease of integration, and robust data security, reaffirming its leadership in the Financial GRC software landscape.
Corporate News and Organizational Updates in CPQ
Oracle joins Singapore's enterprise AI push with support for 300 local firms
Oracle supports 300 Singaporean firms in AI adoption through the Enterprise Compute Initiative (ECI). The program offers up to $250,000 in cloud credits and training, with additional support for priv...ate cloud infrastructure. Oracle's AI Customer Excellence Center will aid in developing AI capabilities across various sectors, enhancing digital transformation and competitiveness.
IBM Supersizes Partner Plus Program to Fuel AI Ecosystem Growth in 2026 | The Tech Buzz
IBM has expanded its Partner Plus program to enhance AI ecosystem growth in 2026. The update includes AI-driven selling tools, streamlined market routes, and the Agent Connect initiative to align IBM...'s direct sellers with partners. The program offers tailored support for resellers and service partners, aiming to automate processes and integrate IBM technology like watsonx into proprietary services.
Salesforce launches startup program in Malaysia and the Philippines - TNGlobal
Salesforce has expanded its Startup Program to Malaysia and the Philippines, providing local startups access to AI-powered products, mentorship, and go-to-market opportunities. This expansion aims to... foster growth in these regions' startup ecosystems, aligning with Salesforce's commitment to ASEAN and South Asia. The program, active since 2021, now supports over 435 startups, including more than 230 AI-first companies.
IgniteTech's AI-Driven Restructuring: CEO Replaced 80% of Staff - News and Statistics - IndexBox
IgniteTech CEO Eric Vaughan replaced 80% of the workforce in a strategic shift towards AI, despite internal resistance. The company launched two AI solutions and maintained strong financial performan...ce. Vaughan emphasized the need for cultural alignment to leverage AI's potential.
Oracle and the U . S . Department of Energy Collaborate to Accelerate AI Initiatives
Oracle and the U.S. Department of Energy have formed a collaboration to advance AI and computing initiatives, focusing on the Genesis Mission. This partnership aims to enhance AI capabilities, comput...ing infrastructure, and data architecture to boost U.S. research productivity and innovation.
Salesforce may rebrand as Agentforce, says CEO Benioff - Yahoo Finance
Salesforce is considering rebranding its corporate name to Agentforce, as confirmed by CEO Marc Benioff. This potential change reflects a strategic shift from cloud computing to artificial intelligen...ce, aligning with recent product rebranding efforts such as "Agentforce Sales" and "Agentforce Service." Focus groups indicated a preference for AI discussions over cloud technology, influencing this possible rebranding.