voiptime Lead Management System Overview

Voiptime-lead-management-system offers VoIP contact center solutions for businesses. Voiptime Cloud transforms contact centers with all-in-one solutions.

Use Cases

Customers recommend Lead Management, Conversion Management, Call Recording, as the business use cases that they have been most satisfied with while using voiptime Lead Management System.

Other use cases:

  • Engaging And Following Up
  • Lead Tracking
  • Lead Engagement
  • Account Management
  • Generation Of New Leads
  • Performance Management
  • Lead Nurturing
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using voiptime Lead Management System.

voiptime Lead Management System Use-Cases and Business Priorities: Customer Satisfaction Data

voiptime Lead Management System works with different mediums / channels such as Phone Calls.

voiptime Lead Management System's features include Recording. and voiptime Lead Management System support capabilities include 24/7 Support, AI Powered, Email Support, etc. also voiptime Lead Management System analytics capabilities include Custom Reports, and Analytics.

Comprehensive Insights on voiptime Lead Management System Use Cases

What solutions does voiptime Lead Management System provide for Lead Management?

What makes voiptime Lead Management System ideal for Conversion Management?

What Are the key features of voiptime Lead Management System for Engaging And Following Up?

Why is voiptime Lead Management System the best choice for Lead Tracking?

Case Studies

Financial Services

CASE STUDY Toast

Toast is a money transfer app for Filipinos in Hong Kong and Singapore. As Toast grew, they needed a better way to support customers and sales. They used Voiptime Cloud's outbound call center solutio...n. The new system let them answer requests in 15 seconds and reduced customer churn to 15%. Agents could reach leads faster and handle more calls with fewer staff. Toast also got custom features and training for their team.

voiptime Lead Management System Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.94/5 ★

Read Reviews (7)
Analytics

3.22/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.94/5 ★

Read Reviews (7)
Analytics

3.22/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for voiptime Lead Management System

Top Failure Risks for voiptime Lead Management System

Voiptime News

Average Hold Time: All You Wanted To Ask About It

There are dozens of call center metrics to track, and they relate to different aspects of call center operations and functioning of your department. Nevertheless, some of those call center metrics are a little bit more important than other, at least because they have more powerful and direct impact on customer experience during customer interactions, thus ignoring them may result in a big trouble for your business.

Customer Journey Mapping: Complete Tutorial with Useful Tips

Some fundamental things make the sales process more manageable and let managers understand customer behavior, expectations, and trends. Successful enterprises try to understand and foresee every step of their prospective customers. To tell the truth, brands try to predict customers' thoughts and actions before they even think of them. There is how high business outcomes are gained.

Voiptime Has Compliance With ISO22301:2021 Standard!

The Voiptime Cloud, the call center and CRM software developer has received the certificate of compliance with the international standard ISO 22301: 2021, which is the certified evidence of compliance of the company's management system practices and technologies with the most efficient and demanding business continuity and stability standards.

Call Center Shrinkage: Calculation, Definition and Resolution Practices

As call centers are the customer service departments or sales departments, the call center performance totally depends on the productivity and quality of customer service provided by call center agents

Voiptime Profile

Company Name

Voiptime

Company Website

https://voiptimecloud.com/

Year Founded

2009

HQ Location

Denver, Colorado

Employees

11-50

Social

Financials

PRIVATE