Voicesense Overview
Voicesense applies speech analytics and AI to assess voice patterns and predict future behavior. The solution offers language-independent, culturally unbiased analysis and detailed behavioral tendency reports.
Use Cases
Customers recommend Helpdesk Management, Forecasting, Engagement Management, as the business use cases that they have been most satisfied with while using Voicesense.
Business Priorities
Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Voicesense.
Voicesense Use-Cases and Business Priorities: Customer Satisfaction Data
Voicesense works with different mediums / channels such as Phone Calls.
Voicesense's features include Personalization, and Predictive Analytics. and Voicesense support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Voicesense analytics capabilities include Analytics, and Custom Reports.
Peer review evidence (same sources as the product rating summary)
"...For each voice-based interaction in a customer service call center, the Voicesense technology builds an AI-driven personal profile for each customer and a predictive score for the customer s potential behaviors in different use cases and scenarios...." Voicesense Wins Excellence in Customer Service s Technology of the Year Award
"...Loan Default Predictor Get an accurate forecast for applicants default probability Fraud Detector Predict the likelihood of future claiming Market-Trading Forecaster ..." Voicesense
"...For each voice-based interaction in a customer service call center, the Voicesense technology builds an AI-driven personal profile for each customer and a predictive score for the customer s potential behaviors in different use cases and scenarios...." Voicesense Wins Excellence in Customer Service s Technology of the Year Award
Voicesense, belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Voicesense Customer wins, Customer success stories, Case studies
What solutions does Voicesense provide for Helpdesk Management?
How can Voicesense enhance your Forecasting process?
How can Voicesense optimize your Engagement Management Workflow?
Voicesense Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for Voicesense
Top Failure Risks for Voicesense
Voicesense Profile
Company Name
Voicesense
Company Website
https://www.voicesense.com/homeHQ Location
Maskit 27, Herzliya, Israel 71700, IL
Employees
11-50
Social
Financials
PRIVATE
