VisionFlow Overview
This is a summary of the comprehensive capabilities and benefits of VisionFlow based on over 480 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
VisionFlow, Infolinx Enterprise records management, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if VisionFlow is right for your needs? Our Cuspera AI engine can evaluate how VisionFlow fits your specific business needs, industry, and context. Get your personalized assessment report today.
VisionFlow supports business activities such as:
- Helpdesk Management
- Knowledge Management
- Products & Pricelist Management
- Workflow Management
- Communication Management
VisionFlow can help you with many business goals, such as Enhance Customer Relationships, Improve Internal Communications, Acquire Customers, Scale Best Practices, Improve Efficiency, etc. It can help manage these activities if you use User Generated Content Blogs E-Mail etc. for these needs. As a solution, VisionFlow's capabilities include Dashboard, Personalization, Ticketing, etc.
VisionFlow Telecommunications Vertical is its biggest customer base.
Reviews
"VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work... more with virtual teams now, which has streamlined our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system. " - Robert Gehring
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well VisionFlow solved their CRM needs. Cuspera uses 480 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities peers achieved using VisionFlow.
Use Cases
Peers recommend Helpdesk Management , Knowledge Management , Products & Pricelist Management , as the business use cases that they have been most satisfied while using VisionFlow.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.95/5 ★ |
"...I had very bad experience with different help desk software for my business before, I came across VisionFlow...." Peer review by Munro L, Software Engineer |
| Knowledge Management with User Generated Content and Blogs |
4.80/5 ★ |
"...It also includes Knowledge base and Discussion forum functionality, but we are not using that...." Peer review by Kalle J., IT Manager |
| sharing knowledge |
3.89/5 ★ |
"...With a knowledge base, support becomes less person-dependent and everyone can relieve and share knowledge between each other. ..." Customer support powerful and flexible tool |
| creating knowledge base |
3.42/5 ★ |
"...Businesses can also track ideas or suggestions internally for creating a knowledge base of innovative ideas and best practices to be shared across the organization...." Peer review |
| Products & Pricelist Management with E-Mail, Chat and Phone Calls |
4.85/5 ★ |
"...VisionFlow includes all important areas such as project management, product and release planning, requirements management, case management, troubleshooting, test management, change and version management and more. ..." Product Development efficient system for development |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.95/5 ★ |
"...I had very bad experience with different help desk software for my business before, I came across VisionFlow...." Peer review by Munro L, Software Engineer |
|
| Knowledge Management with User Generated Content and Blogs |
4.80/5 ★ |
"...It also includes Knowledge base and Discussion forum functionality, but we are not using that...." Peer review by Kalle J., IT Manager |
|
| sharing knowledge |
4.80/5 ★ |
| creating knowledge base |
4.80/5 ★ |
| Products & Pricelist Management with E-Mail, Chat and Phone Calls |
4.85/5 ★ |
"...VisionFlow includes all important areas such as project management, product and release planning, requirements management, case management, troubleshooting, test management, change and version management and more. ..." Product Development efficient system for development |
|
18+ more Business Use Cases
Our AI advisor, Wyz, harnessed 480 insights from peers and experts to help you assess how these VisionFlow use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamline...d our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system. |
|
The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development Testimonial By Erik Sandstrom |
|
We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internally and externally. Testimonial By Jeanette Huss |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Robert Gehring Manager of member, publishing and customer service STIM |
VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamline...d our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system. |
|
Erik Sandstrom Senior System Specialist Polystar |
The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development Testimonial By Erik Sandstrom |
|
Jeanette Huss Manager, Business Support Coor |
We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internally and externally. Testimonial By Jeanette Huss |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Woody Bygghandel ABRead More |
|
|
Case Study PolystarRead More |
|
Case Study Hedemora EnergiRead More |
Popular Business Setting
for VisionFlow
Top Industries
- Telecommunications
- Media Production
- Consumer Services
Popular in
- Small Business
- Large Enterprise
- Mid Market
Peers used VisionFlow to Enhance customer relationships and Improve internal communications
VisionFlow Alternatives
Peer and Expert Opinion on Features
for VisionFlow
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (19) |
| Personalization | Read Reviews (11) |
| Ticketing | Read Reviews (7) |
| Templates | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (19) |
| Personalization | Read Reviews (11) |
| Ticketing | Read Reviews (7) |
| Templates | Read Reviews (5) |
IT and Other Capabilities
for VisionFlow
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (17) |
| Data Import | Read Reviews (38) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (17) |
| Data Import | Read Reviews (38) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (113) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (113) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for VisionFlow
Overall Risk Meter
Top Failure Risks for VisionFlow
Vendor Profile Details
Company Name
VisionFlow
Company Website
https://visionflow.com/HQ Location
Vegagatan 3, Visionera AB, Stockholm, Stockholm 11329, SE
Employees
1-10
Social
Financials
NA
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