VisionFlow Overview
VisionFlow integrates multiple business functions into a singular platform, offering a unique feature set that includes case management, CRM, project management, service management, and product development. This comprehensive suite allows businesses to select and tailor modules according to their specific needs, ensuring seamless integration across operations. VisionFlow's standout capability is its flexibility, providing unlimited possibilities for customization to fit diverse organizational requirements. With an emphasis on automating processes, the platform supports efficient workflow management, enhancing productivity. The system is easy to set up, making it accessible for businesses looking to streamline their operations without complex implementation.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using VisionFlow.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using VisionFlow.
VisionFlow Use-Cases and Business Priorities: Customer Satisfaction Data
VisionFlow works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.
VisionFlow's features include Dashboard, Personalization, Ticketing, etc. and VisionFlow support capabilities include Phone Support, 24/7 Support, Email Support, etc. also VisionFlow analytics capabilities include Custom Reports, and Analytics.
Reviews
"VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work... more with virtual teams now, which has streamlined our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system." - Robert Gehring
VisionFlow, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
VisionFlow is a versatile software for Customer Support, Project Management, ITSM, and CRM. It can be customized from a simple set-up to advanced configurations.
Popular Business Setting
for VisionFlow
Top Industries
- Telecommunications
- Media Production
- Consumer Services
Popular in
- Small Business
- Large Enterprise
- Mid Market
VisionFlow is popular in Telecommunications, Media Production, and Consumer Services and is widely used by Small Business, Large Enterprise, and Mid Market.
Comprehensive Insights on VisionFlow Use Cases
What solutions does VisionFlow provide for Helpdesk Management?
How does VisionFlow address your Knowledge Management Challenges?
What solutions does VisionFlow provide for Products & Pricelist Management?
How efficiently Does VisionFlow manage your Workflow Management?
What Are the key features of VisionFlow for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well VisionFlow solved their CRM needs. Cuspera uses 480 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamline...d our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system. |
|
We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internally and externally. Testimonial By Jeanette Huss |
|
The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development Testimonial By Erik Sandstrom |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Robert Gehring Manager of member, publishing and customer service STIM |
VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamline...d our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system. |
|
Jeanette Huss Manager, Business Support Coor |
We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internally and externally. Testimonial By Jeanette Huss |
|
Erik Sandstrom Senior System Specialist Polystar |
The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development Testimonial By Erik Sandstrom |
Case Studies
Case Study Polystar
Case Study Hedemora Energi
Case Study Coor
Case Study STIM
Case Study Woody Bygghandel AB
CASE STUDY Stim
Peers used VisionFlow for helpdesk management and knowledge management
VisionFlow Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for VisionFlow
Overall Risk Meter
Top Failure Risks for VisionFlow
Visionera AB News
VisionFlow Launches Talkit : Revolutionizing language learning with a westworld - like immersive 3D world
VisionFlow launches Talkit, an immersive 3D language learning tool.
Visionera AB Profile
Company Name
Visionera AB
Company Website
https://visionflow.com/HQ Location
Vegagatan 3, Visionera AB, Stockholm, Stockholm 11329, SE
Employees
1-10
Social
Financials
NA
