VisionFlow Overview

VisionFlow integrates multiple business functions into a singular platform, offering a unique feature set that includes case management, CRM, project management, service management, and product development. This comprehensive suite allows businesses to select and tailor modules according to their specific needs, ensuring seamless integration across operations. VisionFlow's standout capability is its flexibility, providing unlimited possibilities for customization to fit diverse organizational requirements. With an emphasis on automating processes, the platform supports efficient workflow management, enhancing productivity. The system is easy to set up, making it accessible for businesses looking to streamline their operations without complex implementation.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using VisionFlow.

Other use cases:

  • Workflow Management
  • Communication Management
  • Contract Management
  • Engagement Management
  • Proposal & Quote Management
  • Contact List Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using VisionFlow.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

VisionFlow Use-Cases and Business Priorities: Customer Satisfaction Data

VisionFlow works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

VisionFlow's features include Dashboard, Personalization, Ticketing, etc. and VisionFlow support capabilities include Phone Support, 24/7 Support, Email Support, etc. also VisionFlow analytics capabilities include Custom Reports, and Analytics.

Reviews

"We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internal...ly and externally." - Jeanette Huss

VisionFlow, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

VisionFlow is a versatile software for Customer Support, Project Management, ITSM, and CRM. It can be customized from a simple set-up to advanced configurations.

Popular Business Setting

for VisionFlow

Top Industries

  • Telecommunications
  • Media Production
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

VisionFlow is popular in Telecommunications, Media Production, and Consumer Services and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on VisionFlow Use Cases

What Are the key features of VisionFlow for Helpdesk Management?

What makes VisionFlow ideal for Knowledge Management?

How can VisionFlow enhance your Products & Pricelist Management process?

How does VisionFlow address your Workflow Management Challenges?

What makes VisionFlow ideal for Communication Management?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well VisionFlow solved their CRM needs. Cuspera uses 480 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
VisionFlow testimonial

Jeanette Huss

Manager, Business Support

Coor

We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internally and externally. Testimonial By Jeanette Huss
VisionFlow testimonial

Ida Sandnabba

Service Owner

Hedemora Energi

We chose VisionFlow partly because it is so flexible, partly because you can work with so many different types of cases in the system and partly because there are so many different types of rights you can use Testimonial By Ida Sandnabba
VisionFlow testimonial

Erik Sandstrom

Senior System Specialist

Polystar

The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development Testimonial By Erik Sandstrom
CUSTOMERS TESTIMONIALS
VisionFlow testimonial

Jeanette Huss

Manager, Business Support

Coor

We were recommended Visionera and VisionFlow. We think it is a good system that suits our needs, it is large and it helps us Without VisionFlow, we would not be able to work, so we continue to use the system and recommend it to others, both internally and externally. Testimonial By Jeanette Huss
VisionFlow testimonial

Ida Sandnabba

Service Owner

Hedemora Energi

We chose VisionFlow partly because it is so flexible, partly because you can work with so many different types of cases in the system and partly because there are so many different types of rights you can use Testimonial By Ida Sandnabba
VisionFlow testimonial

Erik Sandstrom

Senior System Specialist

Polystar

The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development Testimonial By Erik Sandstrom

Case Studies

Media Production

Case Study STIM

How STIM achieved better customer transparency, improved internal communications, and increased integration opportunities by linking up with VisionFlow.

Entertainment

CASE STUDY Stim

Stim, a copyright organization, needed a new system to handle complex management and large data from music streaming. They chose VisionFlow for its traceability and integration with existing CRM syst...ems. VisionFlow improved transparency and collaboration, providing valuable data for better business decisions. Stim's departments now work more efficiently with virtual teams and plan to introduce a customer portal.

Oil & Energy

Case Study Hedemora Energi

How Hedemora Energi used VisionFlow for streamlining Internal processes

Telecommunications

Case Study Polystar

How Polystar uses VisionFlow to get a detailed picture of how customer flows are linked from quotation to delivery project and development

Construction

Case Study Woody Bygghandel AB

How Woody Bygghandel AB used VisionFlow for Workflows and SLA Management.

Consumer Services

Case Study Coor

How Coor uses VisionFlow to achieve a better issue tracking system that met its expectations

lightning

Peers used VisionFlow for helpdesk management and knowledge management

VisionFlow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (59)
Analytics

2.96/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (59)
Analytics

2.96/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for VisionFlow

Overall Risk Meter

Low Medium High

Top Failure Risks for VisionFlow

Visionera AB News

VisionFlow Launches Talkit : Revolutionizing language learning with a westworld - like immersive 3D world

VisionFlow launches Talkit, an immersive 3D language learning tool.

Visionera AB Profile

Company Name

Visionera AB

Company Website

https://visionflow.com/

HQ Location

Vegagatan 3, Visionera AB, Stockholm, Stockholm 11329, SE

Employees

1-10

Social

Financials

NA