VERSO Overview

Verso, ZAIDYN™ is a customer engagement platform for life sciences by ZS. Customer insights are optimized with AI to strengthen relationships efficiently.

This is a summary of the comprehensive capabilities and benefits of VERSO based on over 66 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if VERSO is right for your needs? Our Cuspera AI engine can evaluate how VERSO fits your specific business needs, industry, and context. Get your personalized assessment report today.

VERSO supports business activities such as:

  • Competitive Intelligence
  • Engagement Management
  • Social Media Analytics
  • Lead Analytics
  • Communication Management

VERSO can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, and Establish Thought Leadership. It can help manage these activities if you use Omnichannel for these needs.

VERSO Education Vertical is its biggest customer base.

Reviews

"...VERSO offers you integrated consulting with a trailblazing SaaS solution designed to address these challenges: CSR management and communication as well as the development and implementation of sustainability strategies from SMEs to global corporations...." Peer review

VERSO Reviews

61 buyers and buying teams have used Cuspera to assess how well VERSO solved their business needs. Cuspera uses 66 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using VERSO.

Other priorities:

  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Competitive Intelligence , Engagement Management , Social Media Analytics , as the business use cases that they have been most satisfied while using VERSO.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Competitive Intelligence

4.27/5

Read Reviews (5)

"...Pankaj Singhal is a ZS technology thought leader in business intelligence & analytics, with experience implementing technology solutions for pharmaceutical commercial excellence. ..." VERSO
Engagement Management with Omnichannel

4.08/5

Read Reviews (3)

"...As life sciences companies customer base grows increasingly diverse and omnichannel, customer engagement becomes a necessity traditional commercial execution can t keep pace...." VERSO
engaging and following up

3.67/5

Read Reviews (1)

"...As life sciences companies customer base grows increasingly diverse and omnichannel, customer engagement becomes a necessity traditional commercial execution can t keep pace...."
Social Media Analytics

3.96/5

Read Reviews (3)

"...Chabrillat is an associate principal with experience in reporting, analytics, and business intelligence, helping clients drive value in their commercial operations. ..." VERSO
PEER EXPERIENCES
Competitive Intelligence

4.27/5

Read Reviews (5)

"...Pankaj Singhal is a ZS technology thought leader in business intelligence & analytics, with experience implementing technology solutions for pharmaceutical commercial excellence. ..." VERSO
Engagement Management with Omnichannel

4.08/5

Read Reviews (3)

"...As life sciences companies customer base grows increasingly diverse and omnichannel, customer engagement becomes a necessity traditional commercial execution can t keep pace...." VERSO
engaging and following up

4.08/5

Read Reviews (1)

Social Media Analytics

3.96/5

Read Reviews (3)

"...Chabrillat is an associate principal with experience in reporting, analytics, and business intelligence, helping clients drive value in their commercial operations. ..." VERSO

Customer Stories

Amgen - Pharmaceuticals - Very Large

Amgen used a big data solution built with ZS to speed up drug development. The new enterprise data lake lets scientists access and analyze global data in minutes instead of hours or days. This platfo...rm improved efficiency, enabled new insights, and made process development faster. Most business units at Amgen plan to use the solution for more innovation. The data lake supports advanced analytics and helps Amgen stay competitive in pharmaceuticals.

Leading Pharma company - Pharmaceuticals & Biotech

ZS helped a leading pharma company fight co-pay fraud. The company faced challenges with fraudulent co-pay activities. ZS provided solutions to detect and prevent fraud. The partnership aimed to prot...ect patient support programs. The result was better fraud mitigation for the pharma company.

Bakery-cafe chain - Food & Beverages

A bakery-cafe chain used Google Cloud Platform to improve its loyalty program. The company wanted to make its rewards program better for customers. ZS helped by building a cloud-based solution. This ...made the loyalty program faster and easier to use. The new system helped the chain give customers more personalized offers.

Amgen - Pharmaceuticals & Biotech

Amgen used ZS digital solutions to speed up the launch of new therapies. The company wanted to get treatments to patients faster. ZS helped Amgen with digital transformation in marketing and operatio...ns. This led to quicker speed-to-market for new drugs. Amgen improved efficiency and brought therapies to market sooner.

Great Lakes NeuroTech - Medical Devices

ZS helped Great Lakes NeuroTech with a reimbursement strategy for KinesiaU in parkinson’s clinical care. The project focused on digital health and medical device reimbursement. ZS provided expertise ...in healthcare strategy. The solution aimed to improve access for patients with parkinson’s disease. The case highlights collaboration in the medical devices sector.

national bakery - Consumer Goods

ZS used generative AI to help a national bakery understand customer sentiment. The AI and analytics solution gave the bakery new insights into what customers think. This helped the bakery make better... business decisions. The project focused on using customer data to improve results. The bakery gained a deeper view of customer needs and preferences.

Based on peer insights

Cuspera recommends VERSO for

Use Cases Competitive Intelligence , Engagement Management , Social Media Analytics
Medium Omnichannel
Business Priorities Acquire Customers, Enhance Customer Relationships, Establish Thought Leadership
Industries Education

Popular Business Setting

for VERSO

Top Industries

  • Education

Popular in

  • Small Business

IT and Other Capabilities

for VERSO

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.11/5

Read Reviews (6)
Data Export

3.08/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.11/5

Read Reviews (6)
Data Export

3.08/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.85/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.85/5

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.02/5

Read Reviews (1)
Custom Reports

4.49/5

Read Reviews (14)
Analytics

4.28/5

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.02/5

Read Reviews (1)
Custom Reports

4.49/5

Read Reviews (14)
Analytics

4.28/5

Read Reviews (16)

Software Failure Risk Guidance

?

for VERSO

Top Failure Risks for VERSO

Vendor Profile Details

Company Name

ZS Associates

Company Website

https://www.zs.com/

HQ Location

1560 Sherman Avenue, Evanston, IL 60201, US

Employees

501-1000

Social

Financials

PRIVATE