Velocify Dial-IQ Overview
This is a summary of the comprehensive capabilities and benefits of Velocify Dial-IQ based on over 139 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Velocify Dial-IQ, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Velocify Dial-IQ is right for your needs? Our Cuspera AI engine can evaluate how Velocify Dial-IQ fits your specific business needs, industry, and context. Get your personalized assessment report today.
Velocify Dial-IQ supports business activities such as:
- Call Recording
- Engaging And Following Up
- Social Media Analytics
- Lead Routing
- Sales Document Management
Velocify Dial-IQ can help you with many business goals, such as Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls for these needs. As a solution, Velocify Dial-IQ's capabilities include Recording.
Velocify Dial-IQ Banking Vertical is its biggest customer base.
Reviews
"The impacts on our business from Velocify are multifaceted. Now, we can get to our customers in almost real time. Before, through our old platform, it was 24-48 hours before we could get a lead through. We're seeing a 10 to 15 percent improvement in... lead conversion because we're getting to them faster. " - Jeffrey McCabe
Cuspera Reviews
42 buyers and buying teams have used Cuspera to assess how well Velocify Dial-IQ solved their Sales Engagement needs. Cuspera uses 139 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Velocify Dial-IQ.
Use Cases
Peers recommend Call Recording , Engaging And Following Up , Social Media Analytics , as the business use cases that they have been most satisfied while using Velocify Dial-IQ.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Call Recording with Phone Calls |
2.16/5 ★ |
"...Implement the region based call recording..." Peer review by Tyler D, Senior Sales Enablement Analyst |
| Engaging And Following Up |
4.33/5 ★ |
"...Neglect in follow-up...." Peer review by Administrator |
| Social Media Analytics |
4.50/5 ★ |
"...Reports and analytics:..." Sales Dialer for Mortgage Lenders |
| PEER EXPERIENCES | |
|---|---|
| Call Recording with Phone Calls |
2.16/5 ★ |
"...Implement the region based call recording..." Peer review by Tyler D, Senior Sales Enablement Analyst |
|
| Engaging And Following Up |
4.33/5 ★ |
"...Neglect in follow-up...." Peer review by Administrator |
|
| Social Media Analytics |
4.50/5 ★ |
"...Reports and analytics:..." Sales Dialer for Mortgage Lenders |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 139 insights from peers and experts to help you assess how these Velocify Dial-IQ use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The impacts on our business from Velocify are multifaceted. Now, we can get to our customers in almost real time. Before, through our old platform, it was 24-48 hours before we could get a lead through. We're seeing a 10 to 15 percent improvement in lead conversion because we're getting to them fas...ter. |
|
We had to quickly expand our capacity to be able to support this increase in interested members. Using tools like Velocify, and leveraging text and emails to stay in front of those consumers, ensured that we didn’t miss out on the opportunities. This wouldn’t have been possible without automation. Testimonial By Jerad Bjugstad |
|
The most cost-effective change we've implemented at Mr. Cooper is reimagining and redesigning our loan fulfillment process. We've focused on automating decisions with data that's resulted in tremendous opportunity for our customers, lower churn times, better customer satisfaction scores and lower c...ost to originate. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jeffrey McCabe Senior Vice President, Head of Home Lending Group, TD Bank |
The impacts on our business from Velocify are multifaceted. Now, we can get to our customers in almost real time. Before, through our old platform, it was 24-48 hours before we could get a lead through. We're seeing a 10 to 15 percent improvement in lead conversion because we're getting to them fas...ter. |
|
Jerad Bjugstad Senior Director of Demand Generation PenFed Credit Union |
We had to quickly expand our capacity to be able to support this increase in interested members. Using tools like Velocify, and leveraging text and emails to stay in front of those consumers, ensured that we didn’t miss out on the opportunities. This wouldn’t have been possible without automation. Testimonial By Jerad Bjugstad |
|
Shawn Stone CRO Mr. Cooper |
The most cost-effective change we've implemented at Mr. Cooper is reimagining and redesigning our loan fulfillment process. We've focused on automating decisions with data that's resulted in tremendous opportunity for our customers, lower churn times, better customer satisfaction scores and lower c...ost to originate. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Virginia Credit UnionRead More |
Popular Business Setting
for Velocify Dial-IQ
Top Industries
- Banking
- Financial Services
- Management Consulting
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Peers used Velocify Dial-IQ to Enhance customer relationships and Increase sales & revenue
Peer and Expert Opinion on Features
for Velocify Dial-IQ
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (15) |
IT and Other Capabilities
for Velocify Dial-IQ
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (26) |
| Data Export | Read Reviews (20) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (26) |
| Data Export | Read Reviews (20) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (14) |
| Phone Support | Read Reviews (5) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (14) |
| Phone Support | Read Reviews (5) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (9) |
| Analytics | Read Reviews (7) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (9) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for Velocify Dial-IQ
Top Failure Risks for Velocify Dial-IQ
Vendor Profile Details
Company Name
ICE Mortgage Technology
Company Website
https://www.icemortgagetechnology.com/HQ Location
Pleasanton, California
Employees
501-1000
Social
Financials
PRIVATE
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