Real-World Case Studies and Customer Success Stories with Upstream

Upstream's MarTech solution helped Di Gaspi, a leading Brazilian fashion retailer, boost its e-commerce sales. Di Gaspi used SMS marketing... automation to build a strong mobile customer base and send targeted messages. The company saw a 12x ROI and an 18.5% increase in average order value. In less than four months, Di Gaspi collected 20,000 phone numbers. Automated cart recovery and personalized promotions drove more sales and customer engagement.
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Upstream helped Fashion E Shop, a leading online fashion retailer in Brazil, boost sales with SMS marketing automation. The company saw... 6 times more conversions and double the average order value from SMS compared to email. Upstream's platform enabled automated contact capture, real-time messaging, and personalized mass campaigns. In just three months, Fashion E Shop achieved a 14.8x ROI and collected over 40,000 phone numbers. SMS campaigns also delivered a 4x higher click-through rate than email.
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Upstream's MarTech solution helped Di Gaspi, a Brazilian fashion retailer, boost e-commerce sales. Di Gaspi used SMS marketing to reach... more customers and build a strong phone number database. The company saw an 18.5% increase in average order value. In less than four months, they collected 20,000 phone numbers. Di Gaspi achieved a 12x ROI by using triggered SMS campaigns and cart recovery messages.
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Upstream's MarTech solution helped Di Gaspi, a fashion retailer in Brazil, boost its e-commerce sales. Di Gaspi used SMS marketing... to reach more customers and build a strong mobile audience. The company collected 20,000 phone numbers in less than four months. With triggered messaging and cart recovery, Di Gaspi saw an 18.5% increase in average order value. The campaign delivered a 12x return on investment.
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Upstream helped Fashion E Shop, a leading Brazilian fashion retailer, boost sales with SMS marketing automation. The retailer saw 6... times higher conversions and double the average order value from SMS compared to e-mail. Upstream’s platform enabled real-time triggered messages and personalized broadcast campaigns. Over three months, they collected 40,000 new phone numbers and achieved a 14.8x ROI. SMS campaigns also delivered 4 times better click-through rates than e-mail.
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Upstream helped a leading Brazilian fashion e-commerce retailer boost revenue with SMS marketing automation. The retailer had 1.6 million email... addresses but saw revenue plateau from email campaigns. Upstream enabled SMS opt-in for 8% of monthly visitors, collecting 40,000 phone numbers in 3 months. Triggered SMS and personalized broadcast campaigns drove 6x higher conversions and 2x higher order value compared to email. The retailer achieved a 14.8x ROI from the new SMS channel.
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Upstream helped AMOBELEZA, a leading online beauty and personal care retailer in Brazil, boost e-commerce sales using SMS marketing automation. The solution enabled... AMOBELEZA to collect new contacts, send targeted messages, and recover abandoned carts. SMS marketing contributed to over 16% of total e-sales and delivered a 47x ROI. Cart recovery texts generated 10% of total revenue. Automated campaigns increased customer engagement and loyalty.
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Upstream's SMS marketing automation helped AMOBELEZA, a leading online beauty retailer in Brazil, boost e-commerce sales. SMS campaigns drove a... 47x ROI and contributed to 16% of total online sales. Cart recovery texts generated 10% of revenues. The solution used targeted on-site campaigns, gamification, and automated messages to engage customers. AMOBELEZA built a strong mobile subscriber base and increased customer lifetime value with SMS broadcasts.
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Upstream helped Frutifica, an online food retailer in Brazil, reactivate inactive customers using SMS marketing automation and seasonal campaigns. Frutifica targeted users... who had not ordered in a year, offering discounts and personalized messages. The campaigns achieved a 57x ROI, a 2.8% click-through rate, and a 7.7% opt-in rate from pop-ups. Automated segmentation and progressive discounts drove customer winback and boosted sales. The strategy expanded Frutifica’s customer base and increased retention.
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Upstream's Grow platform helped Frutifica, an online food retailer in Brazil, reactivate inactive customers. Frutifica used SMS marketing automation and... seasonal campaigns to target users who hadn't ordered in a year. The strategy included broadcast messages, pop-up opt-ins, and segmented discount offers. As a result, Frutifica achieved up to 57x ROI, a 2.8% click-through rate, and a 7.7% opt-in rate. The campaign boosted sales and expanded their customer base.
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Upstream's Grow platform helped Flormel boost e-commerce sales. Flormel used targeted pop-ups and SMS to collect 25,000 new phone numbers... in under 4 months. Automated notifications recovered abandoned carts and increased conversions. The campaign achieved an 8.5x increase in phone numbers acquired in 100 days. Flormel saw a 7% opt-in rate, 7.5% of sales from the new channel, and an 11x ROI in just 2 months.
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Upstream's mobile marketing platform helped Jogê, a Brazilian online lingerie retailer, boost sales. Jogê used SMS campaigns and pop-up opt-ins... to collect 14,000 phone numbers in two months. The brand saw a 5.5% opt-in rate and a 20% increase in average order value. Automated SMS reminders reduced cart abandonment and drove 9.74% of total online sales. Jogê achieved a 25x ROI within the first two months of using Upstream.
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Upstream’s mobile marketing platform helped Jogê, a Brazilian lingerie retailer, boost sales by collecting 14,000 phone numbers in two months. The solution used... pop-ups with coupon codes, achieving a 5.5% opt-in rate. Real-time SMS campaigns, including cart abandonment reminders, drove a 20% higher average order value. Jogê saw a 25x ROI and SMS contributed to 9.74% of total e-shop sales. The Grow platform enabled timely, personalized customer journeys.
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Upstream’s mobile marketing platform helped Jogê, a Brazilian lingerie retailer, achieve a 25x ROI in just two months. Jogê used targeted... pop-ups to collect 14,000 phone numbers, reaching a 5.5% opt-in rate. Real-time SMS campaigns, including welcome messages and abandoned cart reminders, drove 9.74% of total e-shop sales. The average order value increased by 20% through Upstream’s MarTech solution. SMS campaigns on the Grow platform generated up to 3x higher revenues than previous platforms.
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Upstream helped dtac, Thailand's third largest mobile operator, boost digital VAS acquisitions. dtac saw a 174% increase in subscriptions year-over-year.... Upstream managed over 80 services and integrated 33 providers. Cross-vertical campaigns and A/B testing improved conversion rates by 440%. dtac gained 250,000 new subscribers per month in early 2021. Upstream's patented security ensured safe, scalable digital acquisitions.
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Upstream helped dtac, Thailand's third-largest mobile operator, boost digital acquisitions. dtac saw a 174% year-over-year growth in subscriptions. Upstream managed... 80+ services and ran cross-vertical campaigns using over 45 traffic sources. Creative and content optimization led to a 440% improvement in landing page conversion rates. Subscription rates increased by 14% on a key web channel.
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Upstream helped dtac, Thailand's third-largest mobile operator, boost digital acquisitions across multiple verticals. dtac saw a 174% year-over-year growth in... subscriptions and acquired 250,000 new subscribers monthly in Q1 2021. Upstream managed 80+ services and ran campaigns using over 45 traffic sources, including Facebook and TikTok. Creative optimization led to a 440% improvement in landing page conversion rates. Subscription rates increased by 14% through content and creative testing.
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